California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary Under general supervision, Transfer and Graduation Counselors (TGCs) provide moderately complex professional student services work and maintain the critical advising tools that are essential to faculty and professional advisors in guiding students to graduation. This is accomplished through articulation and production of degree audits/Program Advising Worksheets (PAWS); processing of course substitutions/waivers; review of concurrent enrollment requests and subsequent record updates; production of Graduation Checks; and through the expertise that they provide to campus constituents in their specialty areas. Major duties and responsibilities: Produce PAWS (degree audits) for incoming undergraduate students (transfer/freshmen) and graduate students who have been advanced to candidacy. Review and articulate all transfer work. Review, determine course equivalencies/applicability, and enter in the uAchieve institution articulation tables. Send course descriptions to academic chairs for course equivalency and applicability - then enter in uAchieve institution articulation tables. Analyze PAWS to ensure that courses are falling into the appropriate categories and that students are receiving optimal credit. Produce Graduation Checks for undergraduate and graduate students Review and summarize remaining requirements for degree completion. Alert students of any possible issues and potential solutions. Meet and advise students regarding policies and procedures, PAWS literacy, graduation check literacy, and any other questions that students may have regarding their records. Answer policy and procedure questions via phone/email from students, faculty, and staff. Work with the Articulation Officer to publish student-facing articulation agreements using ASSIST and TES (Transfer Evaluation System). Utilize processes/workflows between faculty and the Office of the Registrar to ensure that students are awarded appropriate transfer credit for coursework and external tests (AP, IB, and CLEP). Utilize faculty guidance, established policies, and professional judgement to create articulation agreements with California Community Colleges, CSUs, and UCs. Collaborate with Admissions and Academic Advising to ensure that transfer students entering with ADTs are placed in the correct major, tracked and coded correctly, and advised appropriately. Work with the Articulation Officer, the Degree Audit Coordinator, and the Degree Planner Coordinator to ensure that changes to transfer curriculum initiated by AB928 and AB1111 are correctly accommodated in the OTR systems so that students are awarded appropriate credit and can receive timely, accurate information about progress toward degree. Process course substitutions submitted by academic chairs and ASUA via Exceptions from the Audit (EFA), email, and paper. Programmatically and manually enter requirement adjustments in the uAchieve client. Process adjustments both before and after graduation checks are produced. Process requests from students who wish to take a course at an institution with which we have articulation agreements in order to meet graduation requirements. Review students’ PAWS to ensure that the course requests are equivalent and applicable (i.e., beneficial). Verify that Title 5, residency, and graduation requirements will be met. Process transcript updates Update a student’s record and PAWS with coursework that has been approved by concurrent enrollment request. Under direct supervision, review and subsequently graduate eligible undergraduate and post-baccalaureate students. Manually review undergraduates who are not programmatically graduated. Manually review all post-baccalaureate students. Minimum Qualifications: Required Education and Experience Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Qualifications Successful experience working as a transfer credit or admissions/graduation evaluator. Experience with the following software/platforms: ASSIST, PeopleSoft Campus Solutions, and TES (CollegeSource). Experience working with degree audit systems, such as uAchieve. Knowledge of CSU transfer patterns and policies. Knowledge of CSUSB policies and procedures. Excellent organization and communication skills. Ability to use Microsoft 365 (especially Outlook, Teams, OneDrive, Word, and Excel), Google Workspace (Docs, Sheets, and Sites), and Zoom. Compensation and Benefits: Anticipated Hiring Range: $4,610 per month Classification Salary Range: $4,610 - $6,556 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: April 26, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Apr 26 2024 Pacific Daylight Time Closing Date/Time:
Apr 13, 2024
Job Summary Under general supervision, Transfer and Graduation Counselors (TGCs) provide moderately complex professional student services work and maintain the critical advising tools that are essential to faculty and professional advisors in guiding students to graduation. This is accomplished through articulation and production of degree audits/Program Advising Worksheets (PAWS); processing of course substitutions/waivers; review of concurrent enrollment requests and subsequent record updates; production of Graduation Checks; and through the expertise that they provide to campus constituents in their specialty areas. Major duties and responsibilities: Produce PAWS (degree audits) for incoming undergraduate students (transfer/freshmen) and graduate students who have been advanced to candidacy. Review and articulate all transfer work. Review, determine course equivalencies/applicability, and enter in the uAchieve institution articulation tables. Send course descriptions to academic chairs for course equivalency and applicability - then enter in uAchieve institution articulation tables. Analyze PAWS to ensure that courses are falling into the appropriate categories and that students are receiving optimal credit. Produce Graduation Checks for undergraduate and graduate students Review and summarize remaining requirements for degree completion. Alert students of any possible issues and potential solutions. Meet and advise students regarding policies and procedures, PAWS literacy, graduation check literacy, and any other questions that students may have regarding their records. Answer policy and procedure questions via phone/email from students, faculty, and staff. Work with the Articulation Officer to publish student-facing articulation agreements using ASSIST and TES (Transfer Evaluation System). Utilize processes/workflows between faculty and the Office of the Registrar to ensure that students are awarded appropriate transfer credit for coursework and external tests (AP, IB, and CLEP). Utilize faculty guidance, established policies, and professional judgement to create articulation agreements with California Community Colleges, CSUs, and UCs. Collaborate with Admissions and Academic Advising to ensure that transfer students entering with ADTs are placed in the correct major, tracked and coded correctly, and advised appropriately. Work with the Articulation Officer, the Degree Audit Coordinator, and the Degree Planner Coordinator to ensure that changes to transfer curriculum initiated by AB928 and AB1111 are correctly accommodated in the OTR systems so that students are awarded appropriate credit and can receive timely, accurate information about progress toward degree. Process course substitutions submitted by academic chairs and ASUA via Exceptions from the Audit (EFA), email, and paper. Programmatically and manually enter requirement adjustments in the uAchieve client. Process adjustments both before and after graduation checks are produced. Process requests from students who wish to take a course at an institution with which we have articulation agreements in order to meet graduation requirements. Review students’ PAWS to ensure that the course requests are equivalent and applicable (i.e., beneficial). Verify that Title 5, residency, and graduation requirements will be met. Process transcript updates Update a student’s record and PAWS with coursework that has been approved by concurrent enrollment request. Under direct supervision, review and subsequently graduate eligible undergraduate and post-baccalaureate students. Manually review undergraduates who are not programmatically graduated. Manually review all post-baccalaureate students. Minimum Qualifications: Required Education and Experience Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements. Obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data. Advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly. Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Preferred Qualifications Successful experience working as a transfer credit or admissions/graduation evaluator. Experience with the following software/platforms: ASSIST, PeopleSoft Campus Solutions, and TES (CollegeSource). Experience working with degree audit systems, such as uAchieve. Knowledge of CSU transfer patterns and policies. Knowledge of CSUSB policies and procedures. Excellent organization and communication skills. Ability to use Microsoft 365 (especially Outlook, Teams, OneDrive, Word, and Excel), Google Workspace (Docs, Sheets, and Sites), and Zoom. Compensation and Benefits: Anticipated Hiring Range: $4,610 per month Classification Salary Range: $4,610 - $6,556 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/Probationary Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: April 26, 2024 As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Drivers License Check Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Apr 12 2024 Pacific Daylight Time Applications close: Apr 26 2024 Pacific Daylight Time Closing Date/Time:
STATE CENTER COMMUNITY COLLEGE DISTRICT
Fresno, California, United States
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Mar 07, 2024
Temporary
General Purpose Under general supervision, performs complex technical duties evaluating and analyzing student academic records to determine eligibility for degrees or certificates; prepares certifications for general education transfer requirements; provides technical information and assistance; and performs related duties as assigned. Essential Duties & Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class. Provides day-to-day lead work guidance and direction to other staff and student aides; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements. Evaluates student academic records to determine student advanced standing following established procedures, in consultation with the Articulation Officer; verifies completion of educational requirements for associate degrees, certificates, California State University General Education (GE) breadth requirement certification and Inter-segmental General Education Transfer Curriculum (IGETC) Certification. Evaluates, researches and interprets transcripts, course descriptions and other documents to determine course equivalencies and course substitutions; evaluates transcripts and other documents for courses and units completed and course level, content and unit value; determines number of units accepted by reviewing catalogs, grading systems and/or by contacting other institutions via telephone, written communication and by utilizing other appropriate reference materials; converts quarter units to semester units where applicable. Provides technical assistance and information to students, counselors, faculty and staff regarding the interpretation of District policies, procedures and federal/state regulations related to graduation and CSU/UC general education certification; explains basis for evaluation, researches student complaints, resolves problems and makes corrections as needed; assists students in completing various forms and documents. Provides information and technical assistance to other colleges, universities and institutions outside of the District regarding course transfers, course equivalencies, course content and other evaluation- related requirements. Audits and reviews military records, advanced placement test scores, College-Level Examination Program (CLEP) test scores, units and grades to determine number of units awarded and for other purposes including veteran benefits, active duty evaluations and financial aid student academic progress requirements; determines athletic eligibility based on established rules and regulations. Conducts degree audits to ensure students meet all requirements and prepares IGETC and GE certifications; researches and corrects degree audit discrepancies based on established guidelines; assists with grade intake at semester end. Reviews final grades and verifies completion of final semester courses. Prepares correspondence to students on graduation and degree requirements, evaluation status, additional required documentation, and other evaluation-related issues; processes applications for graduation and assists with determination of eligibility for graduation based on approved curriculum. Maintains a variety of standard office and specialized records and files; creates and maintains spreadsheets and databases to track petitions, files, activities and services. Maintains all student supporting documentation to meet retention and audit requirements; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established district policies and procedures. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District. OTHER DUTIES Provides backup for other departments or division office administrative support staff. Reviews course waiver/substitution petition forms and non-traditional education materials for granting college credits. Assists at graduation ceremonies by preparing graduation lists, diplomas/certificates and reader cards and processes reservations. Interacts with other departments and with state and federal programs on behalf of the department, program or a student. Performs related duties as assigned. Employment Standards / Minimum Qualifications KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: Methods, techniques and sources of information used in analyzing and evaluating student records and transcripts. Practices, techniques and terminology involved in academic structures, transfer of credit and curriculum interpretation in post-secondary educational institutions. District policies and procedures regarding curricula and instructional programs offered by District colleges and associated degrees and certificates. District graduation requirements and general education transfer requirements. Customer service practices and telephone etiquette. District student recordkeeping practices and procedures for processing student information and interpreting input and output data. Policies, procedures, goals and objectives of a college admissions and records department. Research methods and procedures applicable to academic records. The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student admissions and records. Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation. Safety policies and safe work practices applicable to the assignment. Basic principles and practices of employee work guidance and direction. Use and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications. Skills and Abilities to: Assign and review the work of assigned staff. Evaluate student academic records in compliance with the California Education Code, Title 5, board policy, administrative regulations and college catalogs. Provide customer service in person and over the phone, sometimes to confrontational individuals. Interpret, explain and apply complex legal mandates, regulations, guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy. Prepare clear and accurate reports, documents, data entries and files at an acceptable speed. Determine work priorities during peak workload periods, using sound judgment in the application of policies, rules, regulations and standard operating procedures. Organize and maintain physical and electronic files. Make mathematical calculations. Maintain confidentiality of District and student files and records. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices. Communicate effectively, both orally and in writing. Understand and follow written and oral instructions. Operate a computer and use standard business software. Represent the District effectively to students, counselors, faculty and other colleges. Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations. Establish and maintain effective working relationships with all those encountered in the course of work. EDUCATION AND EXPERIENCE An associate degree and at least two years of progressively responsible experience in academic records, counseling, advising or matriculation services in a higher education institution; or an equivalent combination of training and experience. LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Certain assignments may require a valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program. PHYSICAL AND MENTAL DEMANDS The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and stand; and lift up to 10 pounds and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work. WORKING ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees work under typical office conditions subject to frequent public contact and interruption; and intermittent exposure to individuals acting in a disagreeable fashion, The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime. Assessment Process Only the most qualified applicants will be invited to interview for the assignment. Full-time permanent positions provide an attractive benefit package which includes health, dental and vision coverage for the employee and eligible dependents, as well as life insurance and disability coverage for employees.Part-time positions are paid hourly, with limited benefits. For a detailed list of benefits, visit our benefits page .
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits Salary Range: $5,732.00 per month to $8,176.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,018.00 per month to $6,667.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional IV, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. Under the general direction of the Director of Outreach, the Early Assessment Program Coordinator performs complex Student Services Professional work related to the CSU-Systemwide Academic Preparation and the Early Assessment Program (EAP). This position provides academic preparation, student advising, and guidance to middle and high schools in the regional area. The EAP Coordinator is also responsible for developing, implementing, and coordinating various academic preparation activities and events at these middle and secondary schools; coordinating meetings and developing strategies, encouraging high schools to identify and inform students on academic preparation. Additionally, this position is responsible for monitoring the progress and evaluating educational issues driven by the California State University (CSU) and other state departments and agencies that impact K-12 education. This includes providing activities and individual and group advising workshops with emphasis on college-readiness in Math and English. The EAP Coordinator serves as the primary point of contact for students, faculty, high schools, and community colleges; partners with community organizations and collaborates to meet academic preparation goals; attends relevant meetings throughout the Cal State East Bay service region and with the CSU Chancellor’s Office; and attends meetings throughout the Cal State East Bay service region. In addition, this position oversees all aspects of related program development and has a broad responsibility for planning, organizing and prioritizing work. The EAP Coordinator also helps oversee and advise student assistants and student leaders in their programmatic and operational duties. Responsibilities Coordinate and Implement Student Advising, Guidance and Strategies for High School Students on Academic Preparation: Coordinate the receipt and interpretation of test scores with high schools, students, and counselors, ensuring district test administrators receive scores and provide them to high school counselors on a timely basis Provide high schools with options for students in their senior year that will increase college readiness and review high school senior activities to ensure standards are aligned with CSU placement standards Publicize and communicate the value of academic preparation to area middle and high schools through email communications and presentations at regional high schools Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Communicate and coordinate access of high school students to specific forms of 12th grade assistance Connect area high school teachers and staff to CSU professional development programs in language arts and mathematics Assist in identifying appropriate CSU faculty to conduct professional development programs in language arts and mathematics Evaluate effectiveness of the program through quantitative and qualitative evaluation methods for accountability to Legislature, Trustees and the public Identify and address student issues and institutional obstacles in support of the transition from high school to college Develop, implement and coordinate academic preparation programming and events Assist the Chancellor’s Office with the development of a robust EAP website for students, families and counselors Communicate with students transitioning into East Bay about the options of Early Start and directed self-placement Discuss appropriate pre-enrollment into math and English courses Communication and Interaction with Campus and Community Partners Regarding EAP: Establish and maintain direct contact with school districts, high school counselors, and teachers about program goals, placement policies and testing procedures, and assessment results to identify students who may need support in preparation for college level coursework Serve as a liaison regionally; serve as primary point of contact for community, campus departments and other constituents Publicize and communicate the purpose and value of appropriate 12th grade interventions of EP to area high schools Be available and respond promptly with accurate information about the program to school personnel, students and parents Coordinate the receipt of test scores with high schools, students and counselors ensuring that district test administrators receive scores in a timely manner; provide test scores to high school counselors on a timely basis Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Program Administration: Evaluate the effectiveness of the program through quantitative and qualitative evaluation methods, prepare campus/CSU-system reports and make necessary recommendations to the Director of Outreach, AVP of Enrollment Management and other constituents Assist with the coordination of ERWC and math certification workshops for high school teachers every semester in collaboration with the Enrollment team Develop and maintain informational materials including East Bay’s EAP webpage Attend training/professional development conferences and meetings Oversee, train and advise Student Ambassadors Recruit, hire and lead student assistant(s) serving as program support staff Liaise with colleges and admissions office to remain up to date of program admissions requirements, processes, and deadlines Advise prospective applicants regarding East Bay’s undergraduate program admissions requirements Design, plans and delivers EAP and APP training to relevant campus staff Coordinate EAP, APP, Early Start-related communication with the appropriate campus departments, serves as East Bay’s primary representative to the CSU Chancellor’s Office at system-wide EAP meetings, represents East Bay and/or the CSU at professional conferences Administer and monitor program budget to ensure that expenditures are appropriate and that the budget is maintained responsibly Perform special projects as assigned by the Director of Outreach Participate in the Outreach Team’s regular meetings and general activities as a partner-member to all related professional development Summer duties involve collaboration with Outreach and Recruitment and direct involvement of the onboarding of new students and related capacities Build articulation and collaboration among high school math and English teachers and their CSU counterparts by establishing a campus EAP advisory/steering committee consisting of the following representatives: English department Mathematics department School/College of Education Admissions Outreach Test officer Others as appropriate to campus and high schools Administer and monitor program budgets to ensure that expenditures are appropriate Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related Experience: Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Ability to carry out very complex assignments without detailed instructions Advise students individually or in groups on varied and complex matters Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Reason logically and analyze and solve organizational and operating problems of one or several program areas Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view Required Qualifications Experience and demonstrated effectiveness in presenting to large groups Ability to quickly develop comprehensive knowledge about CSU & Cal State East Bay academic preparation, enrollment requirements, policies, and procedures Ability to promote constructive dialog, and demonstrated effectiveness as a sympathetic listener Ability to interact professionally and effectively, individually or in group settings, with prospective students and their family members, school/college counselors, and colleagues Ability and willingness to work with diverse populations Ability to identify and analyze organizational and operating problems and implement appropriate responses Strong organizational skills and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Ability to work independently Ability to learn and use administrative database system(s), instant messaging, degree audit software, document imaging software, and MS Office applications Must have a valid California Driver’s License Must be willing and able to complete frequent travel via car throughout California License / Certification Must have a valid California Driver’s License Preferred Skills and Knowledge Bilingual in Spanish Experience with a CRM Experience with social media platforms Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 29 2024 Pacific Standard Time Applications close: May 29 2024 Pacific Daylight Time Closing Date/Time:
Mar 07, 2024
Salary and Benefits Salary Range: $5,732.00 per month to $8,176.00 per month. PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $6,018.00 per month to $6,667.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. This position may be eligible to participate in the Cal State East Bay hybrid telecommute program subject to management approval. Classification Student Services Professional IV, Exempt About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office of Student Outreach provides comprehensive services to prospective students, current students, staff, faculty, and members of the community seeking University information or services concerning outreach, pre-admission advising, transfer credit evaluation and financial aid. Under the general direction of the Director of Outreach, the Early Assessment Program Coordinator performs complex Student Services Professional work related to the CSU-Systemwide Academic Preparation and the Early Assessment Program (EAP). This position provides academic preparation, student advising, and guidance to middle and high schools in the regional area. The EAP Coordinator is also responsible for developing, implementing, and coordinating various academic preparation activities and events at these middle and secondary schools; coordinating meetings and developing strategies, encouraging high schools to identify and inform students on academic preparation. Additionally, this position is responsible for monitoring the progress and evaluating educational issues driven by the California State University (CSU) and other state departments and agencies that impact K-12 education. This includes providing activities and individual and group advising workshops with emphasis on college-readiness in Math and English. The EAP Coordinator serves as the primary point of contact for students, faculty, high schools, and community colleges; partners with community organizations and collaborates to meet academic preparation goals; attends relevant meetings throughout the Cal State East Bay service region and with the CSU Chancellor’s Office; and attends meetings throughout the Cal State East Bay service region. In addition, this position oversees all aspects of related program development and has a broad responsibility for planning, organizing and prioritizing work. The EAP Coordinator also helps oversee and advise student assistants and student leaders in their programmatic and operational duties. Responsibilities Coordinate and Implement Student Advising, Guidance and Strategies for High School Students on Academic Preparation: Coordinate the receipt and interpretation of test scores with high schools, students, and counselors, ensuring district test administrators receive scores and provide them to high school counselors on a timely basis Provide high schools with options for students in their senior year that will increase college readiness and review high school senior activities to ensure standards are aligned with CSU placement standards Publicize and communicate the value of academic preparation to area middle and high schools through email communications and presentations at regional high schools Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Communicate and coordinate access of high school students to specific forms of 12th grade assistance Connect area high school teachers and staff to CSU professional development programs in language arts and mathematics Assist in identifying appropriate CSU faculty to conduct professional development programs in language arts and mathematics Evaluate effectiveness of the program through quantitative and qualitative evaluation methods for accountability to Legislature, Trustees and the public Identify and address student issues and institutional obstacles in support of the transition from high school to college Develop, implement and coordinate academic preparation programming and events Assist the Chancellor’s Office with the development of a robust EAP website for students, families and counselors Communicate with students transitioning into East Bay about the options of Early Start and directed self-placement Discuss appropriate pre-enrollment into math and English courses Communication and Interaction with Campus and Community Partners Regarding EAP: Establish and maintain direct contact with school districts, high school counselors, and teachers about program goals, placement policies and testing procedures, and assessment results to identify students who may need support in preparation for college level coursework Serve as a liaison regionally; serve as primary point of contact for community, campus departments and other constituents Publicize and communicate the purpose and value of appropriate 12th grade interventions of EP to area high schools Be available and respond promptly with accurate information about the program to school personnel, students and parents Coordinate the receipt of test scores with high schools, students and counselors ensuring that district test administrators receive scores in a timely manner; provide test scores to high school counselors on a timely basis Assist high school counselors to identify and implement appropriate senior year interventions for students needing additional assistance Program Administration: Evaluate the effectiveness of the program through quantitative and qualitative evaluation methods, prepare campus/CSU-system reports and make necessary recommendations to the Director of Outreach, AVP of Enrollment Management and other constituents Assist with the coordination of ERWC and math certification workshops for high school teachers every semester in collaboration with the Enrollment team Develop and maintain informational materials including East Bay’s EAP webpage Attend training/professional development conferences and meetings Oversee, train and advise Student Ambassadors Recruit, hire and lead student assistant(s) serving as program support staff Liaise with colleges and admissions office to remain up to date of program admissions requirements, processes, and deadlines Advise prospective applicants regarding East Bay’s undergraduate program admissions requirements Design, plans and delivers EAP and APP training to relevant campus staff Coordinate EAP, APP, Early Start-related communication with the appropriate campus departments, serves as East Bay’s primary representative to the CSU Chancellor’s Office at system-wide EAP meetings, represents East Bay and/or the CSU at professional conferences Administer and monitor program budget to ensure that expenditures are appropriate and that the budget is maintained responsibly Perform special projects as assigned by the Director of Outreach Participate in the Outreach Team’s regular meetings and general activities as a partner-member to all related professional development Summer duties involve collaboration with Outreach and Recruitment and direct involvement of the onboarding of new students and related capacities Build articulation and collaboration among high school math and English teachers and their CSU counterparts by establishing a campus EAP advisory/steering committee consisting of the following representatives: English department Mathematics department School/College of Education Admissions Outreach Test officer Others as appropriate to campus and high schools Administer and monitor program budgets to ensure that expenditures are appropriate Other duties as assigned. Minimum Qualifications Education: Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related Experience: Four (4) years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management General knowledge of advanced statistical and research methods Ability to carry out very complex assignments without detailed instructions Advise students individually or in groups on varied and complex matters Determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature Reason logically and analyze and solve organizational and operating problems of one or several program areas Plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action Understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served Establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view Required Qualifications Experience and demonstrated effectiveness in presenting to large groups Ability to quickly develop comprehensive knowledge about CSU & Cal State East Bay academic preparation, enrollment requirements, policies, and procedures Ability to promote constructive dialog, and demonstrated effectiveness as a sympathetic listener Ability to interact professionally and effectively, individually or in group settings, with prospective students and their family members, school/college counselors, and colleagues Ability and willingness to work with diverse populations Ability to identify and analyze organizational and operating problems and implement appropriate responses Strong organizational skills and ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations Ability to work independently Ability to learn and use administrative database system(s), instant messaging, degree audit software, document imaging software, and MS Office applications Must have a valid California Driver’s License Must be willing and able to complete frequent travel via car throughout California License / Certification Must have a valid California Driver’s License Preferred Skills and Knowledge Bilingual in Spanish Experience with a CRM Experience with social media platforms Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Jan 29 2024 Pacific Standard Time Applications close: May 29 2024 Pacific Daylight Time Closing Date/Time:
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is an exciting opportunity for a professional position in the Department of Public Works & Utilities. This person is expected to be the subject matter expert in a wide range of construction activities and methods for the City’s extremely talented project management staff. The primary purpose is for planning, developing and implementing the programs and projects of the Construction Inspection operations. The work consists of several responsibilities: Supervise the Construction Inspection staff in conducting systematic quality assurance inspections of all new and improved construction by capital and development projects of storm drainage systems, roadways, water and sanitary sewer utility systems, and landscaping to check for compliance with applicable City of Westminster codes, standards, specifications, and approved plans Develop and implement policies, procedures, and standards for efficient and effective operation systems in inspecting capital and development projects Manage small capital projects Facilitate large private utility projects through city processes Make recommendations to the Assistant City Engineer for establishing goals and objectives and doing long-range planning for the construction inspection group Prepare and deliver a variety of reports and projects as requested by the Assistant City Engineer Participate in the development and implementation of departmental policies and procedures Work is under the direction of the Assistant City Engineer but with appreciable latitude for independent judgment and action for achievement of desired objectives. This position will require infrequent attendance at evening meetings. An on-boarding program is in place to provide training and acclimation to new staff. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Public Works and Utilities Department, which maintains and enhances public health and safety by providing exceptional water and wastewater service and maintaining the City’s extensive, four-billion-dollar network of utility infrastructure. The department continuously strives to meet the needs of the community by constantly focusing on protecting public health and safety, customer service, efficient and effective utilization of resources, communications, innovation, and teamwork. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive and confident manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals on time and on budget, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently; demonstrate ability to prioritize tasks and accomplish them Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate education, background, or on-the-job knowledge of and experience with: Cross-coordinate, share information, and share decisions with utility operations superintendents and supervisors Coordinate with outside firms and agencies, including private utility companies Communicate clearly, concisely, and effectively, orally and in writing to technical and non-technical audiences Resolve problems, mediate or facilitate cooperation among various parties - internal and external to the City Work independently to effectively handle multiple time sensitive priority projects simultaneously Work in a team environment with strong desire for program success while championing Public Works and Utility’s needs Work may involve coordination with outside developers/engineering firms; close partnership with several Divisions within Public Works and Utilities; and collaboration with City Departments including Community Development, Economic Development, and Parks Recreation and Libraries Leadership - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Supervise the Construction Inspection staff within the Engineering DivisionManages small capital projects and contract administration, including: developing specifications writing Requests For Proposal/Invitations For Bid (RFP/IFB) coordination with City’s Purchasing section development of award measures project management determine conformance to local, state, and federal specifications Facilitates large or citywide private utility deployment projects to ensure compliance with city codes and standards Coordinates construction management activities with other city departments and with outside agenciesAdministers and updates the City’s Standards and Specifications under the supervision of the Assistant City EngineerResponds to inquiries, concerns, and complaints from the publicReviews construction plans and specifications for conformance to applicable, codes, standards, specifications, and approved plansObserves work during construction and upon completion of projectAssists in the development of the budget and scope of construction projectsAssists in the development of department budget information, goals, objectives, policies, and proceduresMaintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : High school diploma or GED A minimum of five (5) years of construction project management experience Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Preferred : Graduation from an accredited four (4)-year college or university with major course work in construction management, civil engineering, or closely related field Significant experience working directly for a municipality or other local government entity More than one (1) year of supervisory experience in an office or construction field setting Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered Physical Requirements Indoor work is sedentary in nature while outdoor work is physical in nature, and both require sufficient physical stamina, strength and ability for: Constant sitting to perform daily tasks? occasional walking through a multilevel facility to retrieve information? frequent standing, sometimes for extended periods Frequent sitting to drive to work sites and fill out paperwork? frequent bending to perform inspection and reach for files? frequent step up/down to climb stairs, ladders, enter and exit vehicle? frequent actuate mechanism to safely operate vehicles Constant standing and walking on uneven terrain at construction sites? constant near and far acuity to recognize hazards, violations and perform office tasks? constant hearing to effectively communicate with contractors, laborers, property owners, developers and other individuals at a busy construction site Occasional squatting, kneeling, crawling, climbing, reaching overhead and below shoulder and twisting to properly view and document work and structures that are under review for possible safety hazards and code violations Occasional lifting of up to 50 pounds from ground to waist to lift bags equipment and shovels? occasional carrying of up to ten (10) pounds to carry tools up to two (2) miles? occasional pushing/pulling of up to 200 pounds with the assistance of a pole to remove and slide manhole covers to inspect drainage and sewer systems Frequent use of light grasp to perform office duties and test water? frequent fine manipulation and handling? occasional light grasp to use tools and pull manhole covers WORKING CONDITIONS Work is performed both indoors and outdoors with occasional exposure to extreme temperatures. Indoor work involves sitting for extended periods in an office environment with frequent exposure to distractions and interruptions created in a multipurpose work environment. Outdoor work performed in this position can be physical in nature and requires sufficient physical stamina and strength to perform inspections in all stages of construction on a routine basis. Outdoor work also requires the ability to stand and walk on uneven terrain in various conditions. Work entails exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public and outside agencies as well as clear articulation of information in presentations and on the telephone. May be required to use personal vehicles to travel to and from meetings and other locations throughout the City and Denver metro area. Required Materials and Equipment Personal computers, keyboards, standard office equipment, survey equipment, materials testing equipment, calculator, telephone, tablet (iPad or other), cloud-based software, two-way radio, camera, tape measures, pick and shovel. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Pre-employment physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program General leave that provides vacation, holidays, illness leave and administrative leave Education and Training Reimbursement, and Exempt Reimbursement Program For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Apr 09, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION This is an exciting opportunity for a professional position in the Department of Public Works & Utilities. This person is expected to be the subject matter expert in a wide range of construction activities and methods for the City’s extremely talented project management staff. The primary purpose is for planning, developing and implementing the programs and projects of the Construction Inspection operations. The work consists of several responsibilities: Supervise the Construction Inspection staff in conducting systematic quality assurance inspections of all new and improved construction by capital and development projects of storm drainage systems, roadways, water and sanitary sewer utility systems, and landscaping to check for compliance with applicable City of Westminster codes, standards, specifications, and approved plans Develop and implement policies, procedures, and standards for efficient and effective operation systems in inspecting capital and development projects Manage small capital projects Facilitate large private utility projects through city processes Make recommendations to the Assistant City Engineer for establishing goals and objectives and doing long-range planning for the construction inspection group Prepare and deliver a variety of reports and projects as requested by the Assistant City Engineer Participate in the development and implementation of departmental policies and procedures Work is under the direction of the Assistant City Engineer but with appreciable latitude for independent judgment and action for achievement of desired objectives. This position will require infrequent attendance at evening meetings. An on-boarding program is in place to provide training and acclimation to new staff. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Public Works and Utilities Department, which maintains and enhances public health and safety by providing exceptional water and wastewater service and maintaining the City’s extensive, four-billion-dollar network of utility infrastructure. The department continuously strives to meet the needs of the community by constantly focusing on protecting public health and safety, customer service, efficient and effective utilization of resources, communications, innovation, and teamwork. Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior Address difficult or contentious issues in a constructive and confident manner Support/promote change; demonstrate flexibility, and take calculated risks when appropriate Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses, and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals on time and on budget, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently; demonstrate ability to prioritize tasks and accomplish them Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work, and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate education, background, or on-the-job knowledge of and experience with: Cross-coordinate, share information, and share decisions with utility operations superintendents and supervisors Coordinate with outside firms and agencies, including private utility companies Communicate clearly, concisely, and effectively, orally and in writing to technical and non-technical audiences Resolve problems, mediate or facilitate cooperation among various parties - internal and external to the City Work independently to effectively handle multiple time sensitive priority projects simultaneously Work in a team environment with strong desire for program success while championing Public Works and Utility’s needs Work may involve coordination with outside developers/engineering firms; close partnership with several Divisions within Public Works and Utilities; and collaboration with City Departments including Community Development, Economic Development, and Parks Recreation and Libraries Leadership - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities, and Tasks Supervise the Construction Inspection staff within the Engineering DivisionManages small capital projects and contract administration, including: developing specifications writing Requests For Proposal/Invitations For Bid (RFP/IFB) coordination with City’s Purchasing section development of award measures project management determine conformance to local, state, and federal specifications Facilitates large or citywide private utility deployment projects to ensure compliance with city codes and standards Coordinates construction management activities with other city departments and with outside agenciesAdministers and updates the City’s Standards and Specifications under the supervision of the Assistant City EngineerResponds to inquiries, concerns, and complaints from the publicReviews construction plans and specifications for conformance to applicable, codes, standards, specifications, and approved plansObserves work during construction and upon completion of projectAssists in the development of the budget and scope of construction projectsAssists in the development of department budget information, goals, objectives, policies, and proceduresMaintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses, and Certifications Required : High school diploma or GED A minimum of five (5) years of construction project management experience Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment Preferred : Graduation from an accredited four (4)-year college or university with major course work in construction management, civil engineering, or closely related field Significant experience working directly for a municipality or other local government entity More than one (1) year of supervisory experience in an office or construction field setting Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered Physical Requirements Indoor work is sedentary in nature while outdoor work is physical in nature, and both require sufficient physical stamina, strength and ability for: Constant sitting to perform daily tasks? occasional walking through a multilevel facility to retrieve information? frequent standing, sometimes for extended periods Frequent sitting to drive to work sites and fill out paperwork? frequent bending to perform inspection and reach for files? frequent step up/down to climb stairs, ladders, enter and exit vehicle? frequent actuate mechanism to safely operate vehicles Constant standing and walking on uneven terrain at construction sites? constant near and far acuity to recognize hazards, violations and perform office tasks? constant hearing to effectively communicate with contractors, laborers, property owners, developers and other individuals at a busy construction site Occasional squatting, kneeling, crawling, climbing, reaching overhead and below shoulder and twisting to properly view and document work and structures that are under review for possible safety hazards and code violations Occasional lifting of up to 50 pounds from ground to waist to lift bags equipment and shovels? occasional carrying of up to ten (10) pounds to carry tools up to two (2) miles? occasional pushing/pulling of up to 200 pounds with the assistance of a pole to remove and slide manhole covers to inspect drainage and sewer systems Frequent use of light grasp to perform office duties and test water? frequent fine manipulation and handling? occasional light grasp to use tools and pull manhole covers WORKING CONDITIONS Work is performed both indoors and outdoors with occasional exposure to extreme temperatures. Indoor work involves sitting for extended periods in an office environment with frequent exposure to distractions and interruptions created in a multipurpose work environment. Outdoor work performed in this position can be physical in nature and requires sufficient physical stamina and strength to perform inspections in all stages of construction on a routine basis. Outdoor work also requires the ability to stand and walk on uneven terrain in various conditions. Work entails exposure to periods of high activity and stress under demanding conditions. The position requires a great deal of communication with City employees, the public and outside agencies as well as clear articulation of information in presentations and on the telephone. May be required to use personal vehicles to travel to and from meetings and other locations throughout the City and Denver metro area. Required Materials and Equipment Personal computers, keyboards, standard office equipment, survey equipment, materials testing equipment, calculator, telephone, tablet (iPad or other), cloud-based software, two-way radio, camera, tape measures, pick and shovel. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Drug screen Pre-employment physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program General leave that provides vacation, holidays, illness leave and administrative leave Education and Training Reimbursement, and Exempt Reimbursement Program For a more detailed overview of our Exempt and Administrative Officer benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 4/29/2024 8:30 AM Mountain
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Administrator II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,545 - $7,866* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 1, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under general direction of the Assistant Vice President for Enrollment Management and day-to-day work direction of the Director of Admissions, the Associate Director for Admissions and Operational Technology is responsible for effectively managing the day-to-day operations related to all components of processing the undergraduate and graduate admissions applications, documents and electronic data in the Office of Admissions, including ensuring all coding is accurate for reporting purposes as well as ensuring compliance of state regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Supervision and Training: In conjunction with the AVP of Enrollment Management and Director of Admissions, the Associate Director of Admissions and Operational Technology establishes the priorities and direction of operations for all processing functions within the Office of Admissions. Develops and maintains regular and ad-hoc reports to monitor the status of workflow and provide critical data and information to management. Recommends, develops and implements enhancements to streamline processing timeframes to meet CSUMB enrollment goals. Conducts long range planning of work including detailed roadmaps to increase efficiency and the overall effectiveness of all admissions operations functions. Effectively recommends hiring and disciplinary issues; sets training standards and disseminates work expectations and coordinates the workflow of the staff. Provides training, supervision, and leadership to the Admissions Analysts and Admissions Coordinator/Residency Specialist. Provides general processing support to the Office of Admissions. Ensures training is provided to staff in Admissions, the Registrar's office, and other areas across campus on Admissions processes, CMS, on base, etc. Develops procedural manuals for office policy and regulations. Provides yearly staff evaluations for all direct reports. Establishes with staff the goals and objectives for the year. Admission Operations and Testing Management: Work with Data Management Offices and administrators to ensure the integrity of data and processes in CMS; Coordinates and troubleshoots electronic data and monitors processes of application, test and transcript loads and other electronic interfaces. Analyze business processes and recommend data enhancements to Admissions management and the IT team. Establishes guidelines to ensure residency requirements for incoming students are enforced. Interprets CSU Policy for application processing and residency for staff. Provides proper training for staff in and outside of the Admissions Office. Ensures the Admissions Office is adhering to CSU admission procedures and provides training to staff. Oversees the CSU Mandated ERSA/ERSS data requirements to ensure accuracy and timely completion for systemwide reporting. Thoroughly reviews operations and implements improvements to increase and maximize productivity. Strategic Planning and Cross-departmental collaboration: Work collaboratively with the Information Systems/Information Technology campus groups and CMS Chancellor IT Groups, and interact with other campus departments in providing production support, resolving complex system problems, recommending operating policy, and disseminating system information. In conjunction with the AVP of Enrollment Management and Director of Admissions and Recruitment, will participate in the development of the overall Admissions' budget and associated priorities for each fiscal year. Responsible for the department's adherence to annual budget and works with staff to stay within departments limits. Responsible for managing operational budget including contracts, maintenance, print materials. Other Functions : In the absence of the AVP of Enrollment Management and Director of Admissions, provides leadership and direction for all of Admissions. Participates in university task forces and special projects as required. Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of: student information systems, FERPA and national practices and procedures to ensure compliance, articulation, and laws/rules regarding residency for tuition purposes. General knowledge of: principles, problems, and methods of public administration, including organization, personnel, and fiscal management; advanced statistical and research methods; and techniques used for hiring, evaluation performances, and motivating employees. Demonstrated comprehensive knowledge of university admissions and evaluations operations. Ability to: rapidly become familiar with CSU admission requirements and Chancellor's Office admissions reporting requirements; CSUMB admissions programs, policies and procedures; provide strong leadership in the development and implementation of program policies, regulations, procedures, and precedent cases related to Admissions; provide sound recommendations based on state or institutional policy; effectively communicate verbally and in writing with a diverse community; select, supervise, train, and evaluate staff; handle multiple tasks, projects, and deadlines; research and make decisions on validity of courses, grades, and transcripts; coordinate multiple tasks with deadlines; learn and use administrative computing systems at advanced level, quickly learn new computer systems, or software modules as needed; establish and maintain effective working relationships within a diverse environment. MINIMUM QUALIFICATIONS : A bachelor's degree in a related field AND a minimum of three (3) years of progressively responsible admissions administration experience which includes: supervision, credentialing analysis; development of training programs; resolution of complex student services problems; and familiarity or experience with personnel and fiscal management. Ability to understand and utilize the People Soft Administration System using various panels and data queries PREFERRED QUALIFICATIONS : Master's degree in a related field. Five (5) years of supervision experience. Experience in public higher education, specifically admissions. Experience in the planning and execution of admissions technology projects is strongly desired. Experience with: PeopleSoft, or other automated student information systems; imaging and document management systems, Salesforce or other customer relationship management systems; Microsoft Office Suite, Google email and calendar, Internet browsers, or equivalent. Technical fluency with Oracle/PeopleSoft, Salesforce, CSU Common Management System or equivalent student information system and document management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 10, 2024
Classification: Administrator II Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $7,545 - $7,866* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 1, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University. As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under general direction of the Assistant Vice President for Enrollment Management and day-to-day work direction of the Director of Admissions, the Associate Director for Admissions and Operational Technology is responsible for effectively managing the day-to-day operations related to all components of processing the undergraduate and graduate admissions applications, documents and electronic data in the Office of Admissions, including ensuring all coding is accurate for reporting purposes as well as ensuring compliance of state regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Supervision and Training: In conjunction with the AVP of Enrollment Management and Director of Admissions, the Associate Director of Admissions and Operational Technology establishes the priorities and direction of operations for all processing functions within the Office of Admissions. Develops and maintains regular and ad-hoc reports to monitor the status of workflow and provide critical data and information to management. Recommends, develops and implements enhancements to streamline processing timeframes to meet CSUMB enrollment goals. Conducts long range planning of work including detailed roadmaps to increase efficiency and the overall effectiveness of all admissions operations functions. Effectively recommends hiring and disciplinary issues; sets training standards and disseminates work expectations and coordinates the workflow of the staff. Provides training, supervision, and leadership to the Admissions Analysts and Admissions Coordinator/Residency Specialist. Provides general processing support to the Office of Admissions. Ensures training is provided to staff in Admissions, the Registrar's office, and other areas across campus on Admissions processes, CMS, on base, etc. Develops procedural manuals for office policy and regulations. Provides yearly staff evaluations for all direct reports. Establishes with staff the goals and objectives for the year. Admission Operations and Testing Management: Work with Data Management Offices and administrators to ensure the integrity of data and processes in CMS; Coordinates and troubleshoots electronic data and monitors processes of application, test and transcript loads and other electronic interfaces. Analyze business processes and recommend data enhancements to Admissions management and the IT team. Establishes guidelines to ensure residency requirements for incoming students are enforced. Interprets CSU Policy for application processing and residency for staff. Provides proper training for staff in and outside of the Admissions Office. Ensures the Admissions Office is adhering to CSU admission procedures and provides training to staff. Oversees the CSU Mandated ERSA/ERSS data requirements to ensure accuracy and timely completion for systemwide reporting. Thoroughly reviews operations and implements improvements to increase and maximize productivity. Strategic Planning and Cross-departmental collaboration: Work collaboratively with the Information Systems/Information Technology campus groups and CMS Chancellor IT Groups, and interact with other campus departments in providing production support, resolving complex system problems, recommending operating policy, and disseminating system information. In conjunction with the AVP of Enrollment Management and Director of Admissions and Recruitment, will participate in the development of the overall Admissions' budget and associated priorities for each fiscal year. Responsible for the department's adherence to annual budget and works with staff to stay within departments limits. Responsible for managing operational budget including contracts, maintenance, print materials. Other Functions : In the absence of the AVP of Enrollment Management and Director of Admissions, provides leadership and direction for all of Admissions. Participates in university task forces and special projects as required. Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Thorough knowledge of: student information systems, FERPA and national practices and procedures to ensure compliance, articulation, and laws/rules regarding residency for tuition purposes. General knowledge of: principles, problems, and methods of public administration, including organization, personnel, and fiscal management; advanced statistical and research methods; and techniques used for hiring, evaluation performances, and motivating employees. Demonstrated comprehensive knowledge of university admissions and evaluations operations. Ability to: rapidly become familiar with CSU admission requirements and Chancellor's Office admissions reporting requirements; CSUMB admissions programs, policies and procedures; provide strong leadership in the development and implementation of program policies, regulations, procedures, and precedent cases related to Admissions; provide sound recommendations based on state or institutional policy; effectively communicate verbally and in writing with a diverse community; select, supervise, train, and evaluate staff; handle multiple tasks, projects, and deadlines; research and make decisions on validity of courses, grades, and transcripts; coordinate multiple tasks with deadlines; learn and use administrative computing systems at advanced level, quickly learn new computer systems, or software modules as needed; establish and maintain effective working relationships within a diverse environment. MINIMUM QUALIFICATIONS : A bachelor's degree in a related field AND a minimum of three (3) years of progressively responsible admissions administration experience which includes: supervision, credentialing analysis; development of training programs; resolution of complex student services problems; and familiarity or experience with personnel and fiscal management. Ability to understand and utilize the People Soft Administration System using various panels and data queries PREFERRED QUALIFICATIONS : Master's degree in a related field. Five (5) years of supervision experience. Experience in public higher education, specifically admissions. Experience in the planning and execution of admissions technology projects is strongly desired. Experience with: PeopleSoft, or other automated student information systems; imaging and document management systems, Salesforce or other customer relationship management systems; Microsoft Office Suite, Google email and calendar, Internet browsers, or equivalent. Technical fluency with Oracle/PeopleSoft, Salesforce, CSU Common Management System or equivalent student information system and document management system; Microsoft Office Professional Suite, and Google mail and calendaring programs. SPECIAL CONDITIONS OF EMPLOYMENT AND POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position is designated as a Campus Security Authority (CSA). The position is required to participate in training at the direction of the Clery Director and must also promptly report allegations of reportable crimes according to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, its accompanying regulations; the California State Education Code, Chapter 15.5, of the Donahoe Higher Education Act, Section 67380; and the California State University system-wide policy, Code EO 1107. This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards . This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. May require occasional evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : This is a management-level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental, and vision insurance; long-term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information.. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 09 2024 Pacific Daylight Time Applications close: Closing Date/Time: