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  • Academic Advisor Assistant (Student Services Professional IB)

    San Diego, California 92182 United States San Diego State University Aug 13, 2025
    San Diego State University Employer:

    San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU." San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

    Apply Now View job Employer Profile

    Job Description

    Position Summary

    The Fowler College of Business at San Diego State University is hiring an Academic Advisor Assistant to support undergraduate student success in our Center for Student Success. This entry-level role offers hands-on experience in academic advising within a collaborative, student-focused team.

    Key Responsibilities:

    • Advise Students: Provide academic guidance through appointments, group sessions, and virtual platforms.
    • Manage Caseload: Support a group of prospective and current business students from entry to graduation.
    • Support At-Risk Students: Help students facing academic challenges and connect them with campus resources.
    • Collaborate: Contribute to advising policies and SDSU’s Coordinated Care network.
    • Engage in Events: Assist with orientations, workshops, and college-wide programs.
    • Flexible Schedule: Some evening and weekend hours required.


    Why Join Us?

    • Meaningful Impact: Help students navigate their academic journey and achieve their goals.
    • Growth Opportunity: Build a strong foundation in academic advising with comprehensive training.
    • Inclusive Culture: Work in a diverse, student-centered environment.
    • Team Environment: Join a supportive and collaborative advising team.
    • Campus Life: Experience the energy and resources of SDSU’s vibrant campus.

    Position Information
    • This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
    • This position is designated non-exempt under FLSA and is eligible for overtime compensation.
    • Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
    • The individual hired into this role will work on campus at SDSU in San Diego.

    Department Summary

    The Fowler College of Business (FCB) consists of one school and four academic departments (Charles W. Lamden School of Accountancy, Finance, Management Information Systems, Management, and Marketing). The Fowler College of Business offers a variety of programs, including an undergraduate and graduate degree in business administration and specialized masters degree programs. The college also houses several centers: the Center for Student Success, the Graduate Advising Office, the Partrick-Clayes Center for Career Development,the Lavin Entrepreneurship Center, the Corky McMillin Center for Real Estate, the Wendy Gillespie Center for Advancing Global Business, the Corporate Governance Institute, the Institute for Inclusion and Diversity, the Center for Integrated Marketing Communication, the James Silberrad Brown Center for Artificial Intelligence and the Aztec Consulting Center, which are critical for the implementation of its strategic plan.

    The Center for Student Success (CSS) within the College provides all academic and informational advising for current, prospective, and former students and graduation candidates in the Undergraduate Program. It also focuses on students experiencing academic difficulty and those participating in special programs. It provides assistance to students in filling out academic forms and petitions, and in understanding university and college policies, requirements and procedures. The unit is responsible for implementing all policies, procedures, and decisions made regarding currently attending Business majors. The unit coordinates the following: primary commencement function (undergraduate for approximately 2,000 students/9,900 guests); undergraduate academic advising, tutoring, study abroad, incoming first year and transfer student orientation among others.

    Size of the Employing Unit-Center for Student Success in FCB:

    One full-time Assistant Dean for Student Affairs

    One full-time Director

    Two full-time Co-Lead Academic Advisors

    One full-time Academic Advisor for BSBA Online Degree Completion Program

    Fourteen full-time Academic Advisors

    One full-time Administrative Assistant

    2-3 part-time Student Assistants

    For more information regarding the Center for Student Success Department in Fowler College of Business, click here .

    Education and Experience

    Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

    Possession of the required knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level, job-related education may be substituted for the required experience.

    Key Qualifications
    • Comfortable presenting to groups of different sizes and with a range of backgrounds or perspectives.
    • Experience working with a student population.
    • Experience with MS Office (Word, Excel, and PowerPoint), and Google Workspace (Gmail, Chat, Drive, Docs, Sheets, Slides, Forms, etc.).
    • Effective interpersonal and customer service skills to build and maintain positive working relationships with a wide range of individuals and groups.
    • Ability to make and act on decisions that affect multiple programs.
    • Understanding of general education and degree completion requirements at colleges or universities is preferred.
    • Experience working in a college or university’s admissions, advising, evaluations, registrar, or other student service-related office is preferred.
    • Familiarity in higher education systems such as student information systems, degree evaluation tools, and advising or student support platforms-or a willingness to learn similar systems is preferred.

    Compensation and Benefits

    San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

    Compensation:
    Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.
    • CSU Classification Salary Range: $4,482 - $6,342/month; hiring salary not expected to exceed $4,482/month .

    Full Benefits Package Includes:
    • Generous Time Off: 15 paid holidays, vacation, and sick leave.
    • Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
    • Health Coverage: Medical, dental, and vision options at low or no cost.
    • Education Support: CSU tuition fee waiver for employees and eligible dependents.
    • Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
    • Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

    Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview .

    SDSU Values

    At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Equal Opportunity and Excellence in Education and Employment

    All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

    SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

    Supplemental Information

    Apply by August 26, 2025, to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Livia Peeples at lpeeples@sdsu.edu .

    Advertised: Aug 12 2025 Pacific Daylight Time
    Applications close:
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