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  • Fire Emergency Communications Shift Supervisor

    Orlando, Florida United States CITY OF ORLANDO, FL Full Time USD 23.88 - 30.45 per hour Jul 24, 2025
    City of Orlando Employer:

    CITY OF ORLANDO, FL

    Orlando, The City BeautifulFor most of Orlando’s history we’ve been the place everyone wants to visit. Today, we’re also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We’re transitioning from our role as the young upstart to a more mature, global city.This didn’t happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we’ve transformed Orlando from a place that was packed with potential into a city on the rise.Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city’s potential.Come be part of our community with the City of Orlando.

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    Job Description

    Salary Range

    $23.88-$30.45

    Job Posting End Date - Applications will no longer be accepted starting

    08-07-2025

    Job Summary

    Starting Salary: $23.88 - $30.45

    Performs responsible supervisory work in a state-of-the-art emergency communications center. Employees in this class hold a leadership position in the Communications Center. They supervise the receiving and dispatching of emergency requests for police/fire service to the community on a designated shift and are responsible for training employees in emergency phone call procedures, radio dispatch procedures, operation of Computer Aided Dispatch (C.A.D.) System, teletype, and related communications equipment. Employees must have the ability to analyze situations quickly and respond with a reasonable course of action within departmental guidelines. The employee makes critical decisions in stressful situations and exercises considerable independent judgment. Work is reviewed by the Emergency Communications Assistant Manager. Supervision is exercised over a shift of assigned Communications Operators. Shift work, weekend and holiday work is required.

    Minimum Qualifications:

    High School Diploma/G.E.D. Certificate and a minimum of two (2) years experience in use of CAD, public safety radio, and recording systems; or an equivalent combination of education and experience. Supervisory experience is desirable. Must meet polygraph and background standards appropriate to non-sworn employees of the Police Department. Must obtain state of Florida Public Safety Certification within one (1) year of employment.

    Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at jobs@orlando.gov or 407.246.2062.

    If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:
    • Two (2) years of direct experience for an associate degree;
    • Four (4) years of direct experience for a bachelor's degree;
    • Six (6) years of direct experience for a master's degree; or
    • Nine (9) years of direct experience for a doctoral degree.
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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