MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Housing Court Internship-Administrative Office Starting Pay: College students $20.00 an hour Graduate students $24.00 an hour High School Students $17.00 an hour Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Notes: At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. Please complete the on-line application and upload a current resume. This position will have occasional travel. This position is located at: 24 New Chardon St 6th floor Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Housing Court Administrative Office may assign the intern responsibility for longer term projects. Because the Court has statewide jurisdiction and the Administrative Office provides support to the Court's six divisions, the intern may be called upon to accompany the Administrative Office staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Utilizing the Housing Court’s case management system and monitoring court metrics • Assist in reviewing documentation (correspondence, presentations, memoranda, etc.) to ensure accuracy and completeness • Support the office in the management of project schedules and deliverables • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Provide Suggestions and ideas to the office on process improvements • Assist in training and supporting court users based on specific project needs related to assigned work • Work with Administrative Office staff to develop detailed project plans to monitor and track Progress • Collaborate with all members of the Administrative Office to achieve both short-term and long-term goals • Ability to work as part of a team, as well as independently • Any other duties as assigned Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree or Associates degree (or high school diploma, or graduate degree, etc.) • Knowledge of Microsoft Office Suite, Adobe, and other computer software • Ability to analyze and solve problems • Ability to multi-task • Ability to handle all matters within our office with confidentiality and professionalism • Interest in learning more about Housing Court and Housing law • Ability to travel to courthouses across the Commonwealth Closing Date/Time: 2024-06-25
Mar 28, 2024
Full Time
Title: Housing Court Internship-Administrative Office Starting Pay: College students $20.00 an hour Graduate students $24.00 an hour High School Students $17.00 an hour Departmental Mission Statement: The Housing Court is a court of limited jurisdiction that adjudicates civil and criminal actions involving claims in law and equity related to the health, safety, or welfare of the occupants and owners of residential property in Massachusetts. The Court hears summary process (eviction), small claims, and civil actions that involve claims for personal injury, property damage, breach of contract, and discrimination. The Housing Court also adjudicates code enforcement actions and appeals of local zoning board decisions affecting residential property. The Housing Court has fifteen justices sitting in six divisions (Eastern, Northeast, Southeast, Metro-South, Western and Central) and conducts sessions in over 20 locations every week. The Housing Court has statewide jurisdiction. Notes: At the Trial Court, we believe in Justice with Speed and Dignity. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Please complete the on-line application and upload a current resume. Please complete the on-line application and upload a current resume. This position will have occasional travel. This position is located at: 24 New Chardon St 6th floor Boston, MA 02114 Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Housing Court, will work on a variety of assignments that will involve the administration and development of the Court's business and operations. The intern should be able to provide a broad range of skilled and confidential administrative support. In addition, the Housing Court Administrative Office may assign the intern responsibility for longer term projects. Because the Court has statewide jurisdiction and the Administrative Office provides support to the Court's six divisions, the intern may be called upon to accompany the Administrative Office staff and travel across the Commonwealth if/when the need arises. The intern’s daily duties may include, but are not limited to, the following: • Utilizing the Housing Court’s case management system and monitoring court metrics • Assist in reviewing documentation (correspondence, presentations, memoranda, etc.) to ensure accuracy and completeness • Support the office in the management of project schedules and deliverables • Assist with the planning and execution of outreach events, conferences, etc. • Assist with the office’s daily administrative tasks • Provide Suggestions and ideas to the office on process improvements • Assist in training and supporting court users based on specific project needs related to assigned work • Work with Administrative Office staff to develop detailed project plans to monitor and track Progress • Collaborate with all members of the Administrative Office to achieve both short-term and long-term goals • Ability to work as part of a team, as well as independently • Any other duties as assigned Minimum Requirements: Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Working towards a Bachelor’s Degree or Associates degree (or high school diploma, or graduate degree, etc.) • Knowledge of Microsoft Office Suite, Adobe, and other computer software • Ability to analyze and solve problems • Ability to multi-task • Ability to handle all matters within our office with confidentiality and professionalism • Interest in learning more about Housing Court and Housing law • Ability to travel to courthouses across the Commonwealth Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Summer Intern - IT Support Technician Starting Pay: Undergraduate rate - $20 per hour; Graduate rate - $24 per hour Departmental Mission Statement: Supporting access to justice through the effective use of technology. Partnering with Judges and Court Staff to use technology to make it easier and faster to administer justice while building a culture that values transparency, collaboration, inclusivity, and continuous improvement. Notes: This is an hybrid internship based in Boston Position Summary: As a member of the Judicial Information Services Department (JISD) of the Trial Court, the Support Technician has the responsibility for providing telephone (remote) and on-site technical support to judges, court staff, and other trial Court employees. The Support Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, software, and computer peripherals. The position also documents, maintains, upgrades, or replaces hardware and software systems and assists in asset management. Minimum Requirements: • Working towards an undergraduate or graduate degree from an accredited college or university • Knowledge of computer hardware, software, and peripherals such as PC's, laptops, tablets, mobile devices, servers, cabling, network systems, and printers • Understanding of procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware, and peripherals • Possess the ability to explain technical concepts to non-technical end users • Be able to physically lift and move computers, printers, and associated hardware • Familiarity with problem tracking and ticketing system concepts • Solid verbal and written communication skills Closing Date/Time: 2024-06-25
Mar 27, 2024
Full Time
Title: Summer Intern - IT Support Technician Starting Pay: Undergraduate rate - $20 per hour; Graduate rate - $24 per hour Departmental Mission Statement: Supporting access to justice through the effective use of technology. Partnering with Judges and Court Staff to use technology to make it easier and faster to administer justice while building a culture that values transparency, collaboration, inclusivity, and continuous improvement. Notes: This is an hybrid internship based in Boston Position Summary: As a member of the Judicial Information Services Department (JISD) of the Trial Court, the Support Technician has the responsibility for providing telephone (remote) and on-site technical support to judges, court staff, and other trial Court employees. The Support Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, software, and computer peripherals. The position also documents, maintains, upgrades, or replaces hardware and software systems and assists in asset management. Minimum Requirements: • Working towards an undergraduate or graduate degree from an accredited college or university • Knowledge of computer hardware, software, and peripherals such as PC's, laptops, tablets, mobile devices, servers, cabling, network systems, and printers • Understanding of procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware, and peripherals • Possess the ability to explain technical concepts to non-technical end users • Be able to physically lift and move computers, printers, and associated hardware • Familiarity with problem tracking and ticketing system concepts • Solid verbal and written communication skills Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Intern - Suffolk County Juvenile Court, Clerk Magistrate’s Office Pay rate: $20.00/hour Departmental Mission: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. The Juvenile Court Department has general jurisdiction over delinquency, children requiring assistance (CRA), care and protection petitions. Additional case types include adoptions, guardianships, adult contributing to a delinquency of a minor cases, harassment prevention, substance abuse and youthful offender cases. There are eleven divisions of the juvenile court with sessions in more than forty locations. The Suffolk County Juvenile Court is one division with established sessions in 4 sites: Boston, Chelsea, Dorchester, and West Roxbury. The internship will be based primarily in the Boston Juvenile Court at the Brooke Courthouse. If you are interested in learning how the Boston Juvenile Court conducts business, we welcome you to apply for a summer internship. Notes: Submission of a cover letter and resume must be submitted as part of completing the application. This is an in-person internship. The intern must be available in-person during court hours (8:30 a.m. to 4:30 p.m.). The internship will be based primarily in the Boston Juvenile Court at the Edward Brooke Courthouse with potential travel to our satellite offices in Chelsea, Dorchester, and West Roxbury. Position summary: The intern, under the guidance and supervision of the management team, will learn the machinations of the Clerk’s office of the Juvenile Court through training and hands-on experience in organizational operations. The intern will learn to perform a range of tasks required for the efficient daily function of the court. The daily assignments and duties may include, but are not limited to, the following: Receive training in MassCourts - the comprehensive, integrated case management system for the Trial Court- to: -Research cases, docket entries and judges’ orders; -Create new cases, and appoint attorneys; -Advance, continue, and schedule cases for court hearings; -Generate summons for the police to serve for upcoming court appearances; -Record judgements of the court and produce custody orders for children; -Issue &/or recall warrants in the Warrant Management System at the courts’ directive; -generate transportation mittimus’ to DYS, jails, and/or between courts to Facilitate the appearance of persons being detained on delinquent or criminal cases; -Produce daily dockets of all cases for use by the Judges and Clerks in session. Prepare and organize case files and exhibits for court, for review by counsel, and for law clerks; Learn how to synchronize the various platforms necessary to conduct court sessions, both virtually and in person, including the FTR audio recording system; Learn how to interact with Judges, Attorneys, Probation Officers, and Court Officers for the efficient coordination of session; Assist Clerks in conducting session by- announcing cases, intoning exhibits, recording judicial orders, chronicling decisions, scheduling trials and updating case files; Learn the various Oaths to swear in witnesses, interpreters, and jurors; Disseminate case files to appropriate personnel after court hearings to learn about the completion of post-session process work including but not limited to: appointments of Court Investigators, appointments of Guardian ad Litems, and subpoenas for Medical or Police records; Learn the court processes of a juvenile arrest, from the submission of a police report through to case resolution; Learn the court processes relative to the allegation of abuse and/or neglect of children; Participate in the daily call of the list conducted by the Clerk Magistrate, and help to coordinate multiple cases for up to 5 concurrent court sessions, daily; and Learn how to assist the Judge’s Lobby, Probation Department, Attorneys, the Court Clinic, Police, Schools, DCF, DYS, the DA’s office and the public. Position requirements : Enrolled in a bachelor’s degree program at an accredited institution; Working knowledge of Microsoft office, Adobe, and Zoom; Capacity to maintain confidentiality of case information; Ability to multi-task, and to prioritize an efficient and organized approach to tasks; Ability to understand and follow verbal and/or written instructions; Ability to demonstrate courtesy and polite professionalism to staff and the public; Capacity to work independently to complete tasks; Communication and interpersonal skills to interface with diverse office staff. Closing Date/Time: 2024-06-25
Mar 27, 2024
Full Time
Title: Intern - Suffolk County Juvenile Court, Clerk Magistrate’s Office Pay rate: $20.00/hour Departmental Mission: It is the mission of the Juvenile Court to protect children from abuse and neglect and promote opportunities for children to reside in safe, stable, permanent family environments whenever possible, to strengthen families when their children are in need of services, to rehabilitate juveniles, to protect the public from delinquent and criminal activity while holding offenders accountable and addressing the harm suffered by the community and the victim, and to decide all cases fairly and impartially with dedication, integrity and professionalism. The Juvenile Court Department has general jurisdiction over delinquency, children requiring assistance (CRA), care and protection petitions. Additional case types include adoptions, guardianships, adult contributing to a delinquency of a minor cases, harassment prevention, substance abuse and youthful offender cases. There are eleven divisions of the juvenile court with sessions in more than forty locations. The Suffolk County Juvenile Court is one division with established sessions in 4 sites: Boston, Chelsea, Dorchester, and West Roxbury. The internship will be based primarily in the Boston Juvenile Court at the Brooke Courthouse. If you are interested in learning how the Boston Juvenile Court conducts business, we welcome you to apply for a summer internship. Notes: Submission of a cover letter and resume must be submitted as part of completing the application. This is an in-person internship. The intern must be available in-person during court hours (8:30 a.m. to 4:30 p.m.). The internship will be based primarily in the Boston Juvenile Court at the Edward Brooke Courthouse with potential travel to our satellite offices in Chelsea, Dorchester, and West Roxbury. Position summary: The intern, under the guidance and supervision of the management team, will learn the machinations of the Clerk’s office of the Juvenile Court through training and hands-on experience in organizational operations. The intern will learn to perform a range of tasks required for the efficient daily function of the court. The daily assignments and duties may include, but are not limited to, the following: Receive training in MassCourts - the comprehensive, integrated case management system for the Trial Court- to: -Research cases, docket entries and judges’ orders; -Create new cases, and appoint attorneys; -Advance, continue, and schedule cases for court hearings; -Generate summons for the police to serve for upcoming court appearances; -Record judgements of the court and produce custody orders for children; -Issue &/or recall warrants in the Warrant Management System at the courts’ directive; -generate transportation mittimus’ to DYS, jails, and/or between courts to Facilitate the appearance of persons being detained on delinquent or criminal cases; -Produce daily dockets of all cases for use by the Judges and Clerks in session. Prepare and organize case files and exhibits for court, for review by counsel, and for law clerks; Learn how to synchronize the various platforms necessary to conduct court sessions, both virtually and in person, including the FTR audio recording system; Learn how to interact with Judges, Attorneys, Probation Officers, and Court Officers for the efficient coordination of session; Assist Clerks in conducting session by- announcing cases, intoning exhibits, recording judicial orders, chronicling decisions, scheduling trials and updating case files; Learn the various Oaths to swear in witnesses, interpreters, and jurors; Disseminate case files to appropriate personnel after court hearings to learn about the completion of post-session process work including but not limited to: appointments of Court Investigators, appointments of Guardian ad Litems, and subpoenas for Medical or Police records; Learn the court processes of a juvenile arrest, from the submission of a police report through to case resolution; Learn the court processes relative to the allegation of abuse and/or neglect of children; Participate in the daily call of the list conducted by the Clerk Magistrate, and help to coordinate multiple cases for up to 5 concurrent court sessions, daily; and Learn how to assist the Judge’s Lobby, Probation Department, Attorneys, the Court Clinic, Police, Schools, DCF, DYS, the DA’s office and the public. Position requirements : Enrolled in a bachelor’s degree program at an accredited institution; Working knowledge of Microsoft office, Adobe, and Zoom; Capacity to maintain confidentiality of case information; Ability to multi-task, and to prioritize an efficient and organized approach to tasks; Ability to understand and follow verbal and/or written instructions; Ability to demonstrate courtesy and polite professionalism to staff and the public; Capacity to work independently to complete tasks; Communication and interpersonal skills to interface with diverse office staff. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Sessions Clerk - West Roxbury Division of Boston Municipal Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Organizational Profile: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Sessions Clerk I Duties: Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by: •Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-06-25
Mar 26, 2024
Full Time
Title: Sessions Clerk - West Roxbury Division of Boston Municipal Court Pay Grade: Grade 13 Starting Pay: $59,047.98 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect and compassion. Organizational Profile: https://www.mass.gov/orgs/boston-municipal-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for regularly attending sessions of court in place of a Clerk-Magistrate, Assistant Clerk-Magistrate, Register of Probate, or Assistant Register of Probate, unless otherwise prohibited by statute. Performs specific functions in court such as: • calling the list • administering oaths • receiving documents and exhibits • and recording dispositions. • Also performs case processing duties when court is not in session. • Provides service to the public and other individuals who have business with the court consistent with policies on confidentiality. • The position title above the entry level requires the performance of more responsible duties and more specialized out of court case processing duties. • Employees are appointed into this series at the entry level position title and are eligible for reclassification to the higher-level position title consistent with the specifications for the higher level position title. The position title reverts back to the entry level when there is a vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Sessions Clerk I - This is the entry level position title within this series. Employees at this level are expected to run sessions of court and to perform case processing duties when court is not in session. Sessions Clerk II - This is the second level position title within this series. Employees at this level are expected to provide assistance in the area of case management and to perform more advanced case processing duties when court is not in session. Sessions Clerk I Duties: Regularly attends sessions of court for a major portion of the work day. While in court, assists the judge presiding over the session by: •Calling the list • Presenting matters to the court • ensuring that the session is stenographically or electronically recorded. • Administering oaths and giving directions to the parties as necessary • Recording the judge's decisions • Drawing orders reflecting those decisions as directed by the judge. • Performing related duties, as necessary. • Performs courtroom duties alone or may supervise other employees depending on the needs of the session. • Receives, marks, and maintains custody of papers and exhibits offered at trial and ensures their security. • Maintains trial and hearing schedules and notifies interested parties. • Prepares trial lists and all required files. • forms, and exhibits in anticipation of court sessions. • Records and maintains accurate minutes of all orders, judgments, or directions of the court. • Receives training and assists advanced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of criminal complaints, warrant processing, extensive docketing, scheduling, and management reporting • Prepares, accepts, notates, and preserves files • Assists the public, litigants, and attorneys concerning court schedules or court functions, rules, or practices. • Ensures compliance with court orders regarding submission of documents subsequent to hearing • Distributes case files to the appropriate personnel for further processing; • Performs case processing functions within an office when court is not in session; • Performs the duties of a lower level series as required. Sessions Clerk II Additional Duties: • Provides assistance in the area of case management, including coordinating with judges concerning scheduling, size of calendars, creation of special calendars as needed, working out conflicts concerning dates and length of time required, coordinating continuances, and determining case readiness. • Assists as a supervisor of courtroom personnel, making assignments, reviewing calendars, and maintaining an awareness of session requirements through discussions with Judges and Clerks, monitoring work activities and resolving problems, and coordinating the training of new courtroom personnel. • Regularly meets with court personnel and other individuals to discuss ways to improve the efficiencies of court sessions and related work within established guidelines and recommends improved methods and procedures to a supervisor. • Performs advanced case processing functions using MassCourts when court is not in session. • Performs special projects pertaining to cash flow management as required. • Performs the duties of the lower level within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Sessions Clerk. Sessions Clerk I Requirements: • Graduation from high school or its equivalent and a minimum of five years of experience in an office of a Clerk-Magistrate or a Register of Probate, • Including experience as a Courtroom Procedures Clerk, or an equivalent combination of education and experience. • Thorough knowledge of state statutes, court procedures and policies, legal documents and terminology, laws, and functions of the court. • Demonstrated knowledge of the rules, practices, and procedures pertaining to court sessions. • Demonstrated ability to navigate and recall court records and data from the MassCourts case management system. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • Excellent organizational skills. • Excellent communication skills, including the ability to perform work and communicate in a highly visible and public setting. • Ability to handle multiple issues simultaneously. • Ability to maintain accurate records of proceedings. • Ability to establish and maintain effective working relationships with others. • Ability to serve the public and others with business before the court in a courteous and professional manner. • Ability to perform case processing duties when court is not in session. Sessions Clerk II Additional Requirements: • A minimum of three years of experience as a Sessions Clerk I. • Thorough knowledge of the rules, practices, and procedures pertaining to all types of court sessions. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Excellent organizational skills, including the demonstrated ability to process a high volume of court papers in an organized and efficient manner. • Demonstrated working knowledge of case processing using MassCourts. • Ability to perform case processing duties when court is not in session. • Considerable knowledge of the procedures related to the processing of all types of cases and the ability to process those cases from beginning to end. • Demonstrated ability to identify problems and to develop creative solutions to those problems. • Demonstrated ability to exercise sound judgments. • Demonstrated ability to assign, supervise and review the work of subordinate employees. • Demonstrated ability to perform research and to prepare reports. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator - Land Court Department Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-06-25
Mar 26, 2024
Full Time
Title: Case Coordinator - Land Court Department Pay Grade: Grade 12 Starting Pay: $55,128.58/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/land-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position is located at: 3 Pemberton Square Boston, MA 02108 Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher level position title. The position title reverts to the entry level when there is vacancy. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series. Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public; serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. • may use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher-level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • an associate degree or greater is preferred. • Thorough knowledge of and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area assigned. • Considerable knowledge of court procedures to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Demonstrated proficiency with MassCourts docketing. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I. • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities; and • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist-Land Court Pay Grade: Grade 7 Starting Pay: $44,865.27/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of Recorder, a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry-level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Major Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
Mar 26, 2024
Full Time
Title: Case Specialist-Land Court Pay Grade: Grade 7 Starting Pay: $44,865.27/Yr. Departmental Mission Statement: The Land Court’s mission is to provide an accessible forum where specialized expertise is applied to resolve disputes involving the ownership, development, and use of real property throughout the Commonwealth. The judges and staff are committed to serving the public and the real estate and trial bars in a respectful, efficient manner by issuing decisions that are equitable and legally well-reasoned, and by providing readily available, reliable guidance to property owners and registries of deeds regarding registered land transactions. LAND COURT ORGANIZATIONAL PROFILE Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of Recorder, a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry-level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry-level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry-level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second-level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Major Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Coordinator Series - Suffolk Probate & Family Court Pay Grade: Grade 12 Starting Pay:$55,128.58 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Case Coordinator Series - Suffolk Probate & Family Court Pay Grade: Grade 12 Starting Pay:$55,128.58 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. Position Summary: This series is responsible for performing the full range of case processing duties and for coordinating those activities within a sub-unit or functional area of an Office of a Clerk-Magistrate, a Register of Probate or an equivalent office. In addition, this series is responsible for providing service to the public and other individuals with business with the court consistent with policies on confidentiality. The position title above the entry level requires the performance of increasingly more responsible and varied work which requires more knowledge of overall court and administrative operations. Employees are appointed at the entry level position title and are eligible for reclassification to the higher-level position title within this series consistent with the specifications for the higher-level position title. The position title reverts to the entry level when there is vacancy. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Coordinator I - This is the entry level position title within this series. Employees at this level are expected to coordinate a sub-unit or functional area within an office and the processing of cases within that sub-unit or functional area from beginning to end. Employees may also perform courtroom related responsibilities on these cases. Coordinator II - This is the second level position title within this series. Employees at this second level are expected to be involved in quality control activities within the sub-unit or functional area and to be able to perform mid-level administrative responsibilities for the office in the areas of budget administration, payroll, and purchasing. May also serve as a back-up to a higher-level series Duties: Case Coordinator I duties: • Coordinates the case processing functions within a sub-unit or functional area of an office. • Coordinate’s workflow, provides technical assistance, answers questions, and resolves problems within the sub-unit or functional area, and determines further actions to be taken. • Identifies training needs of case processing staff and participates in the development and implementation of training programs within the sub-unit or functional area. • Coordinates the scheduling and calendaring of cases and/or hearings, the preparing and sending of notices to parties, and exercises judgments on the rescheduling of matters within established guidelines. • Performs assigned duties and assists less experienced users on MassCourts and/or other comprehensive, integrated case management systems which feature electronic filing of complaints, extensive docketing, scheduling, and management reporting. • Ensures that cases are prepared and ready for court sessions or hearings and may attend court or hearings concerning such cases to provide technical assistance and to record dispositions. • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. Serves as a point of contact for information concerning cases processed within the sub-unit or functional area who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties. • Trains staff in the use of automated systems and word processing software, introduces new versions or functions, trouble-shoot problems, and attends meetings. • Coordinates the collection and reporting of statistics concerning cases processed; and • Performs the duties of the lower level series as required. Case Coordinator II Additional Duties: • Regularly monitors the accuracy, completeness, and timeliness of case processing activities within the sub-unit or functional area. • Evaluates and recommends ways to improve case processing activities within the sub-unit or functional area. • Performs mid-level administrative duties such as preparing payment vouchers to pay for goods received, recording MMARS documents in the Budgetary Control Register, and preparing monthly expenditure reports and other fiscal documents and reports. • Provides assistance in the areas of payroll and workers' compensation, including keeping records, helping staff understand benefits and policies, and preparing forms. • Provides assistance in the maintenance of time and personnel records for employees within the work unit or office, and in the preparation of personnel and payroll documents. • Prepares a variety of reports using spreadsheets and similar software. • May serve as the back-up to a higher level series; and • Performs all of the duties of the lower level in this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for the position of Case Coordinator: Case Coordinator I Requirements: • Graduation from high school or its equivalent and a minimum of four years of relevant court experience, or an equivalent combination of education and experience (especially supervisory experience). • Considerable knowledge of court procedures, manual and automated, to permit the supervision of cases and staff. • Considerable knowledge of procedures and policies governing court sessions. • Considerable knowledge of experience using personal computers, including word processing software such as MS Word, and the ability to teach and train staff in their use and solve problems. • Experience with spreadsheet software such as MS Excel is preferred. • Ability to plan, assign and supervise the work of subordinate employees. • Ability to identify and understand problems and to determine the appropriate measures to take to solve those problems. • Considerable interpersonal skills, including the ability to establish and maintain effective working relationships with others. • Ability to make work decisions in accordance with the law, regulations and department rules. • Ability to serve the public and others with business with the court in a courteous and professional manner; and • Ability to establish and maintain effective working relationships with court staff. Case Coordinator II Additional Requirements: • A minimum of two years of experience as a Case Coordinator I; • Considerable knowledge of spreadsheet software such as MS Excel and data base management software. • Working knowledge of Trial Court fiscal policies and procedures. • Working knowledge of Trial Court personnel policies and procedures. • Demonstrated ability to monitor case processing activities in order to maintain quality control standards. • Demonstrated ability to identify problems and to recommend improvements to case processing activities. • Demonstrated ability to prepare fiscal documents and reports, and personnel documents in accordance with Trial Court policies and procedures Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Program Manager- Judicial Institute Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The mission of the Judicial Institute is to advance justice through the collaborative design and delivery of quality continuing professional education and training for court personnel and judges throughout the Commonwealth of Massachusetts. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/admin/judicialinstitute.html Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require some travel and some overnight stays associated with conferences held throughout the Commonweath of Massachusetts. The person in this position will work a minimum of three days in the office and potentially more depending upon business operational needs. Please upload a current resume and cover letter during the application process. All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview. Starting salary is based on applicant experience. The primary location is: 2 Center Plaza Boston, MA 02108 Position Summary: Working within the Judicial Institute of the Executive Office of the Trial Court, the Program Manager is responsible for collaborating with other Judicial Institute staff, with judges and other trial court and appellate court personnel, and with external stakeholders and presenters, on all aspects of professional development for judges and the entire Trial Court workforce, including conducting needs assessments, identifying and training faculty, designing and producing curriculum for both online and instructor led training, developing written materials, managing programs, and implementing and evaluating professional development programs. The Program Manager plays an integral role in implementing the Trial Court and Judicial Institute Strategic Plans and participates on a variety of committees. Supervision Received: Reports to the Deputy Director for Curriculum Development and Planning. Duties: Works collaboratively with Judicial Institute staff and with members of Trial Court advisory, planning, and education committees, and working groups, and on court-wide or topic-specific committees to meet the training and professional development needs of judges and court personnel including: Leads and participates in the curriculum development, design, and coordination of online, in-person, and hybrid training, education, and professional development programs for judges and court personnel to address the organizational, substantive, and administrative needs of the courts; Conducts needs assessments for particular employment groups or roles, or related to defined topics; Identifies training faculty and conducts faculty development programs; Drafts program announcements, registration information, and other communications to court staff across the organization; Creates events and sessions, and manages registration and communications through the Trial Court’s Learning Management System (LMS); Prepares educational materials, including written materials to support education programs and conferences, and publications for distribution to court personnel; Prepares draft transmittals and system communications that support professional development initiatives; Travels to training facilities to set up, manage, coordinate, participate in, and break down educational programs; Transports training materials and equipment to and from the training facility; Engages in ongoing performance measurement and continuous improvement; Works collaboratively with the Registrar/Administrative Coordinator, Fiscal Operations Supervisor, and others on such issues as tracking attendance and registration, engaging in the competitive bidding process, drafting contract documents for procurement of conference facilities, program faculty, and consultants; and manages program budgets and deadlines; Interviews and evaluates training consultants and potential faculty for educational programs; Maintains regular communication with program planning committees, working groups, key court personnel, and develops the agenda for program planning meetings; Works cooperatively with supervisors and managers who provide oversight of and assistance to the Program Manager to ensure delivery of quality continuing education programs and resources, and regular performance measurement and efforts for continuous improvement; and Performs all other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court and the Judicial Institute. Mission: Understands, upholds, and communicates the Trial Court and the Judicial Institute missions. Applied Knowledge: Ability to effectively implement best practices for the training of court employees & officials with a demonstrated understanding of adult learning methods. Problem Solving: Accurately assesses where training changes or enhancements are required within the Trial Court and recommends corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Respects organizational diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration; Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: The following are the minimum requirements for consideration for the position of Program Manager: Bachelor’s degree in Education, Legal Studies, Business/Project Management or related field, and Five (5) years’ experience in the design and development of workforce training & continuing professional education; or an equivalent combination of education and experience. A graduate degree in Education, Law or Business Management is preferred. Knowledge of adult/workforce learning principles, curriculum design, and organizational development; Demonstrated experience in leading, coordinating, and collaborating with advisory and planning work groups and committees; Demonstrated experience in the development of in-person, online, and hybrid-learning education and professional development programs for adults; Project management experience and ability to work on and manage multiple projects simultaneously; Ability to work independently and collaboratively as a member of a team; Ability to understand and adapt legal principles to educational programs; Consistent communication of a positive attitude, high level of professionalism, and commitment to ethical behavior in the workplace; Strong organizational and administrative skills; Strong writing skills and oral communication skills, including strong public speaking and facilitation skills; Ability to serve as a group facilitator and/or leader; Ability to use personal computers and related software such as MS Office Word, Excel, and PowerPoint; Ability to negotiate consultant contracts and to specify contract requirements; Ability to travel throughout the Commonwealth with a personal automobile and physically transport and handle a large volume of training materials and equipment; and Ability to maintain positive, effective, professional working relationships with court officials, judges, court staff and colleagues. Preferred Knowledge & Skills: Experience creating events and sessions in a Learning Management System (LMS) and managing all aspects of registration and marketing of courses in an LMS preferred; Experience building eLearning curricula and familiarity with eLearning instructional design; Familiarity with the structure of the Massachusetts Judiciary and general knowledge of Massachusetts General Laws, case law, court rules, and court procedures. PLEASE NOTE: All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview. Closing Date/Time: 2024-06-25
Mar 22, 2024
Full Time
Title: Program Manager- Judicial Institute Pay Grade: Management Starting Pay: $88,695.37-$130,866.23/Yr. Departmental Mission Statement: The mission of the Judicial Institute is to advance justice through the collaborative design and delivery of quality continuing professional education and training for court personnel and judges throughout the Commonwealth of Massachusetts. ORGANIZATIONAL PROFILE: http://www.mass.gov/courts/admin/judicialinstitute.html Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual. This position will require some travel and some overnight stays associated with conferences held throughout the Commonweath of Massachusetts. The person in this position will work a minimum of three days in the office and potentially more depending upon business operational needs. Please upload a current resume and cover letter during the application process. All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview. Starting salary is based on applicant experience. The primary location is: 2 Center Plaza Boston, MA 02108 Position Summary: Working within the Judicial Institute of the Executive Office of the Trial Court, the Program Manager is responsible for collaborating with other Judicial Institute staff, with judges and other trial court and appellate court personnel, and with external stakeholders and presenters, on all aspects of professional development for judges and the entire Trial Court workforce, including conducting needs assessments, identifying and training faculty, designing and producing curriculum for both online and instructor led training, developing written materials, managing programs, and implementing and evaluating professional development programs. The Program Manager plays an integral role in implementing the Trial Court and Judicial Institute Strategic Plans and participates on a variety of committees. Supervision Received: Reports to the Deputy Director for Curriculum Development and Planning. Duties: Works collaboratively with Judicial Institute staff and with members of Trial Court advisory, planning, and education committees, and working groups, and on court-wide or topic-specific committees to meet the training and professional development needs of judges and court personnel including: Leads and participates in the curriculum development, design, and coordination of online, in-person, and hybrid training, education, and professional development programs for judges and court personnel to address the organizational, substantive, and administrative needs of the courts; Conducts needs assessments for particular employment groups or roles, or related to defined topics; Identifies training faculty and conducts faculty development programs; Drafts program announcements, registration information, and other communications to court staff across the organization; Creates events and sessions, and manages registration and communications through the Trial Court’s Learning Management System (LMS); Prepares educational materials, including written materials to support education programs and conferences, and publications for distribution to court personnel; Prepares draft transmittals and system communications that support professional development initiatives; Travels to training facilities to set up, manage, coordinate, participate in, and break down educational programs; Transports training materials and equipment to and from the training facility; Engages in ongoing performance measurement and continuous improvement; Works collaboratively with the Registrar/Administrative Coordinator, Fiscal Operations Supervisor, and others on such issues as tracking attendance and registration, engaging in the competitive bidding process, drafting contract documents for procurement of conference facilities, program faculty, and consultants; and manages program budgets and deadlines; Interviews and evaluates training consultants and potential faculty for educational programs; Maintains regular communication with program planning committees, working groups, key court personnel, and develops the agenda for program planning meetings; Works cooperatively with supervisors and managers who provide oversight of and assistance to the Program Manager to ensure delivery of quality continuing education programs and resources, and regular performance measurement and efforts for continuous improvement; and Performs all other related duties as required. Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court and the Judicial Institute. Mission: Understands, upholds, and communicates the Trial Court and the Judicial Institute missions. Applied Knowledge: Ability to effectively implement best practices for the training of court employees & officials with a demonstrated understanding of adult learning methods. Problem Solving: Accurately assesses where training changes or enhancements are required within the Trial Court and recommends corrective action. Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development. Commitment to Diversity: Respects organizational diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds. Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public. Collaboration; Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals. Minimum Requirements: The following are the minimum requirements for consideration for the position of Program Manager: Bachelor’s degree in Education, Legal Studies, Business/Project Management or related field, and Five (5) years’ experience in the design and development of workforce training & continuing professional education; or an equivalent combination of education and experience. A graduate degree in Education, Law or Business Management is preferred. Knowledge of adult/workforce learning principles, curriculum design, and organizational development; Demonstrated experience in leading, coordinating, and collaborating with advisory and planning work groups and committees; Demonstrated experience in the development of in-person, online, and hybrid-learning education and professional development programs for adults; Project management experience and ability to work on and manage multiple projects simultaneously; Ability to work independently and collaboratively as a member of a team; Ability to understand and adapt legal principles to educational programs; Consistent communication of a positive attitude, high level of professionalism, and commitment to ethical behavior in the workplace; Strong organizational and administrative skills; Strong writing skills and oral communication skills, including strong public speaking and facilitation skills; Ability to serve as a group facilitator and/or leader; Ability to use personal computers and related software such as MS Office Word, Excel, and PowerPoint; Ability to negotiate consultant contracts and to specify contract requirements; Ability to travel throughout the Commonwealth with a personal automobile and physically transport and handle a large volume of training materials and equipment; and Ability to maintain positive, effective, professional working relationships with court officials, judges, court staff and colleagues. Preferred Knowledge & Skills: Experience creating events and sessions in a Learning Management System (LMS) and managing all aspects of registration and marketing of courses in an LMS preferred; Experience building eLearning curricula and familiarity with eLearning instructional design; Familiarity with the structure of the Massachusetts Judiciary and general knowledge of Massachusetts General Laws, case law, court rules, and court procedures. PLEASE NOTE: All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: First Assistant Clerk of Court - Massachusetts Appeals Court Starting Pay: $167,446.53 - The salary is established by G.L. c. 211A, § 6. Departmental Mission Statement: MISSION STATEMENT OF THE MASSACHUSETTS APPEALS COURT The Appeals Court is committed to providing justice under the law by rendering thoughtful, well- reasoned appellate decisions in a timely and efficient manner- and treating all those who come before the court fairly and impartially. MISSION STATEMENT OF THE APPEALS COURT CLERK'S OFFICE The Clerk's Office serves as the hub of the court's business and channels the flow of appeals to the court for resolution. As the administrative arm of the court, the Clerk's Office strives to promote and implement policies and procedures that support the court's mission to deliver justice in a fair, timely and efficient manner to individuals in each appeal. The Clerk's Office staff renders prompt and courteous service to the members of the Bar, the public, government agencies, Appeals Court judges and staff and the Commonwealth's trial courts and the Supreme Judicial Court. ORGANIZATIONAL PROFILE http://www.mass.gov/courts/appealscourt/about-the-court.html Notes: This position is posted, open until filled, preference to those that apply in the first 14 days. Position Summary: The First Assistant Clerk supports the Clerk in the implementation of court and office procedures to ensure accuracy and efficiency in the handling of court business consistent with the Massachusetts General Laws and Massachusetts Rules of Court, and in the performance and professional development of office personnel. Work is performed under the direction of the Clerk of Court. The First Assistant Clerk has direct daily supervision of the assistant clerks and all office personnel. This supervision includes but is not limited to: ensuring the timely and accurate docketing of all filings and their proper routing to and from judicial chambers; the courteous, timely, and effective assistance of the public; assisting the Clerk in the hiring, training, and professional development of assistant clerks and office personnel; and the maintenance and improvement of case processing and case management procedures. The First Assistant Clerk also performs all the duties and complies with all the position requirements of an Assistant Clerk of the Massachusetts Appeals Court, which includes the review of motions and petitions and recommending action on behalf of the court, assisting the public, and participation on court committees and in public educational programs. In the absence of the Clerk, the First Assistant manages the Clerk’s Office and has the authority to make necessary personnel and policy decisions. Essential Duties and Responsibilities: • In consultation with the Clerk, develop office objectives in furtherance of the Appeals Court's mission. • Assist the Clerk to plan, direct, and coordinate the operational activities of the Clerk's Office. • Assist the Clerk in overseeing the office personnel's performance of all associated duties to ensure the timely processing and disposition of cases in accordance with applicable statutes, court rules, case law, and Appeals Court policies and procedures. • Assist the Clerk in overseeing office personnel's performance, education, and discipline, and ensure proper application of the collective bargaining contract and court's personnel policies. • Resolve complex inquiries concerning appellate law and procedures raised by parties, attorneys, judges, or court personnel. Conduct legal research on issues as necessary to respond to inquiries. • Monitor case management lists to ensure the timely processing and disposition of cases. • Maintain the office's internal operating procedures and supervise their application. • Oversee administration and improvement of case processing and case management procedures. • Develop internal educational materials for the office and court. • Foster and contribute to a congenial work-place environment that welcomes and encourages diverse viewpoints. Additional Responsibilities • Prepare legal memoranda and proposed orders to assist Justices' review of pending motions, petitions, and procedural matters. • Review newly docketed appeals and notices of appeal for jurisdiction and prepare legal memoranda and proposed orders on jurisdictional matters. • Oversee and participate in the review of papers submitted for filing to determine their compliance with the Massachusetts Court Rules and advise attorneys or parties about defects in filings. • Generate original correspondence to attorneys or parties to address defective filings or in response to written inquiries. Respond to letter and telephone inquiries regarding the Court’s practices, procedures or directives, reasons for rejecting filings, statuses of cases, the operative rules related to filings, etc. • Oversee preparation of the court’s oral argument and non-argument case lists. • Represent the Appeals Court or the Clerk's Office as active member of various court committees. • Perform or manage special projects. • Participate in or present at legal education seminars and conferences. • Interact with state and local bar associations and organizations. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Knowledge, Skills, and Abilities • Advanced computer skills. • Thorough knowledge of the Massachusetts Rules of Court, Massachusetts Appeals Court policies and procedures, and the appellate court's case records and processing systems. • Excellent oral and written communication skills. • Excellent interpersonal skills. • Advanced legal research and writing skills. • Ability to multitask and prioritize multiple projects with competing deadlines. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Excellent communication skills and the ability to maintain effective working relationships with the Justices, Assistant Clerks, Appeals Court departments and staff, court officials, attorneys, subordinate employees, government agencies, and the public. Job Competencies: All applicants must be able to demonstrate proficiency, through the interview process, in the following competencies: Communication Clearly conveys information and complex ideas, in both oral and written form, in an engaging and respectful manner that promotes mutual understanding and also permits response and feedback. Critical Thinking/Analytical Skills Collects, organizes, and reviews available data and applies correct legal standards and concepts to come to a reasoned, logical, and appropriate conclusion and recommendation under pressure and within the allotted time. Professional Knowledge Possesses and develops knowledge base and understanding of current legal issues, all aspects of the Massachusetts court system, and civil and criminal law and related appellate practice and procedure; and is proficient in the use of electronic legal research and electronic document management. Customer Service Behaves at all times in a courteous and professional manner toward co-workers, counsel, and the public, and commits to continuous improvement of outward-facing services. Adaptability Understands the need to occasionally alter one’s duties to appropriately address changing court conditions at any moment. Collaboration/Teamwork Effectively works toward common goals of the organization by supporting, encouraging, and sharing information with colleagues. Integrity Acts ethically and honestly in all interactions, maintains confidentiality, and builds professional relationships by promoting mutual trust both personally and as First Assistant Clerk. Personnel Management Demonstrated ability to effectively supervise the work of others. Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Law degree from an accredited law school. • Member of the Massachusetts Bar in good standing. • At least seven years of experience engaged in the practice of law or in a legal or managerial position in a court or legal office. • Experience with appellate law and procedure. Additionally, while not required, the following qualifications are preferred: Prior managerial or supervisory experience. Special Notes: • Court employees are not permitted to engage in the practice of law. • Employees of the Massachusetts courts are required to be Massachusetts residents. • This is a full-time position based in Boston, Massachusetts. • The position includes a generous State benefit package including a defined benefit pension plan, subject to vesting. Information about the Court's benefit page is available at https://www.mass.gov/guides/trial-court-employee-benefits • Employment is contingent upon passage of a criminal record check for all new hires. • The Appeals Court presently has a remote work policy under which employees may be allowed to work remotely for part of their weekly schedule. This policy is subject to future revision. New hires are required to work in person for a designated period of time. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The Appeals Court seeks out, welcomes, and encourages applicants of diverse backgrounds, experiences, and viewpoints. Closing Date/Time: 2024-06-25
Mar 21, 2024
Full Time
Title: First Assistant Clerk of Court - Massachusetts Appeals Court Starting Pay: $167,446.53 - The salary is established by G.L. c. 211A, § 6. Departmental Mission Statement: MISSION STATEMENT OF THE MASSACHUSETTS APPEALS COURT The Appeals Court is committed to providing justice under the law by rendering thoughtful, well- reasoned appellate decisions in a timely and efficient manner- and treating all those who come before the court fairly and impartially. MISSION STATEMENT OF THE APPEALS COURT CLERK'S OFFICE The Clerk's Office serves as the hub of the court's business and channels the flow of appeals to the court for resolution. As the administrative arm of the court, the Clerk's Office strives to promote and implement policies and procedures that support the court's mission to deliver justice in a fair, timely and efficient manner to individuals in each appeal. The Clerk's Office staff renders prompt and courteous service to the members of the Bar, the public, government agencies, Appeals Court judges and staff and the Commonwealth's trial courts and the Supreme Judicial Court. ORGANIZATIONAL PROFILE http://www.mass.gov/courts/appealscourt/about-the-court.html Notes: This position is posted, open until filled, preference to those that apply in the first 14 days. Position Summary: The First Assistant Clerk supports the Clerk in the implementation of court and office procedures to ensure accuracy and efficiency in the handling of court business consistent with the Massachusetts General Laws and Massachusetts Rules of Court, and in the performance and professional development of office personnel. Work is performed under the direction of the Clerk of Court. The First Assistant Clerk has direct daily supervision of the assistant clerks and all office personnel. This supervision includes but is not limited to: ensuring the timely and accurate docketing of all filings and their proper routing to and from judicial chambers; the courteous, timely, and effective assistance of the public; assisting the Clerk in the hiring, training, and professional development of assistant clerks and office personnel; and the maintenance and improvement of case processing and case management procedures. The First Assistant Clerk also performs all the duties and complies with all the position requirements of an Assistant Clerk of the Massachusetts Appeals Court, which includes the review of motions and petitions and recommending action on behalf of the court, assisting the public, and participation on court committees and in public educational programs. In the absence of the Clerk, the First Assistant manages the Clerk’s Office and has the authority to make necessary personnel and policy decisions. Essential Duties and Responsibilities: • In consultation with the Clerk, develop office objectives in furtherance of the Appeals Court's mission. • Assist the Clerk to plan, direct, and coordinate the operational activities of the Clerk's Office. • Assist the Clerk in overseeing the office personnel's performance of all associated duties to ensure the timely processing and disposition of cases in accordance with applicable statutes, court rules, case law, and Appeals Court policies and procedures. • Assist the Clerk in overseeing office personnel's performance, education, and discipline, and ensure proper application of the collective bargaining contract and court's personnel policies. • Resolve complex inquiries concerning appellate law and procedures raised by parties, attorneys, judges, or court personnel. Conduct legal research on issues as necessary to respond to inquiries. • Monitor case management lists to ensure the timely processing and disposition of cases. • Maintain the office's internal operating procedures and supervise their application. • Oversee administration and improvement of case processing and case management procedures. • Develop internal educational materials for the office and court. • Foster and contribute to a congenial work-place environment that welcomes and encourages diverse viewpoints. Additional Responsibilities • Prepare legal memoranda and proposed orders to assist Justices' review of pending motions, petitions, and procedural matters. • Review newly docketed appeals and notices of appeal for jurisdiction and prepare legal memoranda and proposed orders on jurisdictional matters. • Oversee and participate in the review of papers submitted for filing to determine their compliance with the Massachusetts Court Rules and advise attorneys or parties about defects in filings. • Generate original correspondence to attorneys or parties to address defective filings or in response to written inquiries. Respond to letter and telephone inquiries regarding the Court’s practices, procedures or directives, reasons for rejecting filings, statuses of cases, the operative rules related to filings, etc. • Oversee preparation of the court’s oral argument and non-argument case lists. • Represent the Appeals Court or the Clerk's Office as active member of various court committees. • Perform or manage special projects. • Participate in or present at legal education seminars and conferences. • Interact with state and local bar associations and organizations. This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned. Knowledge, Skills, and Abilities • Advanced computer skills. • Thorough knowledge of the Massachusetts Rules of Court, Massachusetts Appeals Court policies and procedures, and the appellate court's case records and processing systems. • Excellent oral and written communication skills. • Excellent interpersonal skills. • Advanced legal research and writing skills. • Ability to multitask and prioritize multiple projects with competing deadlines. • Ability to maintain complex and accurate court records. • Ability to plan and supervise the work of others. • Excellent communication skills and the ability to maintain effective working relationships with the Justices, Assistant Clerks, Appeals Court departments and staff, court officials, attorneys, subordinate employees, government agencies, and the public. Job Competencies: All applicants must be able to demonstrate proficiency, through the interview process, in the following competencies: Communication Clearly conveys information and complex ideas, in both oral and written form, in an engaging and respectful manner that promotes mutual understanding and also permits response and feedback. Critical Thinking/Analytical Skills Collects, organizes, and reviews available data and applies correct legal standards and concepts to come to a reasoned, logical, and appropriate conclusion and recommendation under pressure and within the allotted time. Professional Knowledge Possesses and develops knowledge base and understanding of current legal issues, all aspects of the Massachusetts court system, and civil and criminal law and related appellate practice and procedure; and is proficient in the use of electronic legal research and electronic document management. Customer Service Behaves at all times in a courteous and professional manner toward co-workers, counsel, and the public, and commits to continuous improvement of outward-facing services. Adaptability Understands the need to occasionally alter one’s duties to appropriately address changing court conditions at any moment. Collaboration/Teamwork Effectively works toward common goals of the organization by supporting, encouraging, and sharing information with colleagues. Integrity Acts ethically and honestly in all interactions, maintains confidentiality, and builds professional relationships by promoting mutual trust both personally and as First Assistant Clerk. Personnel Management Demonstrated ability to effectively supervise the work of others. Minimum Requirements: These are the minimum requirements necessary to apply for the position: • Law degree from an accredited law school. • Member of the Massachusetts Bar in good standing. • At least seven years of experience engaged in the practice of law or in a legal or managerial position in a court or legal office. • Experience with appellate law and procedure. Additionally, while not required, the following qualifications are preferred: Prior managerial or supervisory experience. Special Notes: • Court employees are not permitted to engage in the practice of law. • Employees of the Massachusetts courts are required to be Massachusetts residents. • This is a full-time position based in Boston, Massachusetts. • The position includes a generous State benefit package including a defined benefit pension plan, subject to vesting. Information about the Court's benefit page is available at https://www.mass.gov/guides/trial-court-employee-benefits • Employment is contingent upon passage of a criminal record check for all new hires. • The Appeals Court presently has a remote work policy under which employees may be allowed to work remotely for part of their weekly schedule. This policy is subject to future revision. New hires are required to work in person for a designated period of time. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The Appeals Court seeks out, welcomes, and encourages applicants of diverse backgrounds, experiences, and viewpoints. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Boston Municipal Court Summer Intern Starting Pay: The salary is $24.00 per hour up to 37.5-hour workweek Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with the commitment to restoring the human spirit through correction, education, respect and compassion. Notes:At the Trial Court, we believe in Justice with Dignity and Speed. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Boston Municipal Court, will work on a variety of assignments that will involve legal research and writing to support the judges of all eight Divisions of the Boston Municipal Court. The intern should be able to provide a broad range of skilled and confidential legal support. In addition, the Boston Municipal Court Administrative Office may assign the intern responsibility for longer term projects. Because the Administrative Office provides support to the Court's eight divisions, the intern may be called upon to accompany travel to the individual courthouses if/when the need arises. Duties: . The intern’s daily duties may include, but are not limited to, the following: • Research legal issues and questions and assists in the writing of draft decisions and legal memoranda on civil, criminal, and administrative matters; • Delivers all legal documents and related work product in a timely and high-quality fashion, meeting deadlines and demonstrating continuous improvement; • Performs special projects as assigned; and • Performs related duties and required. Minimum Requirements: • Working towards a Juris Doctor degree from an accredited law school; • 2L or 3L with prior legal experience preferred; • Excellent writing, communication, and legal research skills; • Ability to produce high quality work product while meeting deadlines; • Abilities that demonstrate a history of continuous improvement; • Knowledge of and ability to use computer software such as MS Office, including word processing and search engines such as LexisNexis and Westlaw; • Knowledge of the Massachusetts judicial system and state law; • Knowledge of applicable court jurisdiction and court procedures; • Knowledge of trial, hearing and administrative procedures; • Ability to analyze legal issues and identify relevant case opinions and court policies; • Ability to prepare legal memoranda and other documents; • Ability to work independently and to establish work priorities; • Ability to deal effectively with justices and other court officials; • Ability to handle sensitive matters on a confidential basis; and • Ability to travel to the eight divisions of the Boston Municipal Court Department. Closing Date/Time: 2024-06-25
Mar 20, 2024
Full Time
Title: Boston Municipal Court Summer Intern Starting Pay: The salary is $24.00 per hour up to 37.5-hour workweek Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Boston Municipal Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with the commitment to restoring the human spirit through correction, education, respect and compassion. Notes:At the Trial Court, we believe in Justice with Dignity and Speed. This is an amazing opportunity to see Justice at Work! Join the Trial Court for an 8 to 10 week paid internship this summer and experience the tremendous work the Trial Courts do every day. Position Summary: The intern, under the supervision and guidance of the Administrative Office of the Boston Municipal Court, will work on a variety of assignments that will involve legal research and writing to support the judges of all eight Divisions of the Boston Municipal Court. The intern should be able to provide a broad range of skilled and confidential legal support. In addition, the Boston Municipal Court Administrative Office may assign the intern responsibility for longer term projects. Because the Administrative Office provides support to the Court's eight divisions, the intern may be called upon to accompany travel to the individual courthouses if/when the need arises. Duties: . The intern’s daily duties may include, but are not limited to, the following: • Research legal issues and questions and assists in the writing of draft decisions and legal memoranda on civil, criminal, and administrative matters; • Delivers all legal documents and related work product in a timely and high-quality fashion, meeting deadlines and demonstrating continuous improvement; • Performs special projects as assigned; and • Performs related duties and required. Minimum Requirements: • Working towards a Juris Doctor degree from an accredited law school; • 2L or 3L with prior legal experience preferred; • Excellent writing, communication, and legal research skills; • Ability to produce high quality work product while meeting deadlines; • Abilities that demonstrate a history of continuous improvement; • Knowledge of and ability to use computer software such as MS Office, including word processing and search engines such as LexisNexis and Westlaw; • Knowledge of the Massachusetts judicial system and state law; • Knowledge of applicable court jurisdiction and court procedures; • Knowledge of trial, hearing and administrative procedures; • Ability to analyze legal issues and identify relevant case opinions and court policies; • Ability to prepare legal memoranda and other documents; • Ability to work independently and to establish work priorities; • Ability to deal effectively with justices and other court officials; • Ability to handle sensitive matters on a confidential basis; and • Ability to travel to the eight divisions of the Boston Municipal Court Department. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: MPS - Cross Departmental Intern - OCP Starting Pay: $20 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: Please upload a resume during the application process Position Summary: Under the supervision and guidance of the Office of the Commissioner of Probation, the intern will work on various assignments that will involve the administration and development of the Massachusetts Probation Services, specifically an 8 to 10-week schedule that introduces the intern to various departments across MPS. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: Week 1: June 10 - 14 Information Services Division: Work alongside ISD in supporting technology initiatives across MPS. ISD works to bridge the gap between the current status quo and overarching strategic planning priorities via (1) The deployment of technology tools and resources, (2) responsible project management, and (3) high-quality data analytics. ISD will onboard the interns and work with them to gain access to our buildings, and systems, provide log-on credentials, as well as complete HR paperwork, and mandatory training, and comply with security procedures. After this week is over, the intern will have the equipment and security clearance to take part in several exciting opportunities across MPS. ISD will also remain as the primary contact and will have weekly Zoom check-ins with the interns. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Week 2: June 17 -21 Records: The records unit, is responsible for maintaining the accuracy of criminal records across the state of Massachusetts. During your time with the records unit, the intern will learn how to access criminal records, read, and review details for accuracy, and determine eligibility for Sealing or Expungement of a record. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Criminal Records | Mass.gov Weeks 3-5: June 24 - July 12, 2024 Field Services: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Courts, District Courts, Juvenile Courts, Probate and Family Courts, and Superior Courts. Tasks may include assisting in day-to-day office duties while learning the court departments’ differences. This opportunity will provide hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Adult Court: Suffolk Superior Court: 3 Pemberton Square Boston, MA 02108 Juvenile Court: Boston Juvenile Court -24 New Chardon St. Boston, MA 02114 Family Court: Suffolk Probate and Family Court Local Courthouse -24 New Chardon St. Boston , MA 02114 Week 6: July 15-19 Research & Development: The research team maintains the database for the MPS Performance Metrics and prepares and disseminates reports related to performance metrics. During this week the intern will assist in the timely and accurate collection, maintenance, analysis, and reporting of statistical data. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Week 7 : July 22-26 Victim Services Unit: Shadow a coordinator and learn more about victims/survivors and grant funding. Serving nearly 4,000 victims and families over the past year, the VSU is essential to achieving our mission and vision. The VSU is partially funded through VOCA (Victims of Crime Act) funding. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 About the Massachusetts Probation Service Victim Services Unit | Mass.gov Week 8: July 29- August 2 Community Justice Support Centers: Learn how MPS incorporates evidence-based practices to reduce recidivism via high-quality sentencing, re-entry, and pretrial treatment. Spend a week onsite a CJSC and assist the team in enrolling clients into programs, including 1. cognitive behavioral treatment for Substance Use Disorder and to improve decision-making, 2. employment counseling, and 3. Adult Basic Education; GED/HiSET, and post-secondary preparation. Boston Community Justice Support Center - 78 Amory Street, Boston, MA 02119 Find out how Community Justice Support Centers work | Mass.gov Dates to be Determined: Digital Forensics Unit: The Digital Forensics team, made up of forensic examiners, provides effective, evidence-based monitoring of the electronic devices used by probationers pursuant to court-ordered search conditions. The Digital Forensics team will invite interns to local courts where they are scheduled to conduct these searches. Dates, locations, and times will be scheduled in week 1 of the internship based on the court calendars. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Criminal Justice (preferred) • Knowledge of computer software and case management systems. • Strong attention to detail. • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. • Ability to work independently and as part of a team. • Ability to travel across the Commonwealth. • Ability to travel across the Commonwealth. Closing Date/Time: 2024-06-25
Mar 15, 2024
Full Time
Title: MPS - Cross Departmental Intern - OCP Starting Pay: $20 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. Notes: Please upload a resume during the application process Position Summary: Under the supervision and guidance of the Office of the Commissioner of Probation, the intern will work on various assignments that will involve the administration and development of the Massachusetts Probation Services, specifically an 8 to 10-week schedule that introduces the intern to various departments across MPS. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: Week 1: June 10 - 14 Information Services Division: Work alongside ISD in supporting technology initiatives across MPS. ISD works to bridge the gap between the current status quo and overarching strategic planning priorities via (1) The deployment of technology tools and resources, (2) responsible project management, and (3) high-quality data analytics. ISD will onboard the interns and work with them to gain access to our buildings, and systems, provide log-on credentials, as well as complete HR paperwork, and mandatory training, and comply with security procedures. After this week is over, the intern will have the equipment and security clearance to take part in several exciting opportunities across MPS. ISD will also remain as the primary contact and will have weekly Zoom check-ins with the interns. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Week 2: June 17 -21 Records: The records unit, is responsible for maintaining the accuracy of criminal records across the state of Massachusetts. During your time with the records unit, the intern will learn how to access criminal records, read, and review details for accuracy, and determine eligibility for Sealing or Expungement of a record. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Criminal Records | Mass.gov Weeks 3-5: June 24 - July 12, 2024 Field Services: There are 105 local-level probation offices within five of the seven court departments. You can find probation offices in the Boston Municipal Courts, District Courts, Juvenile Courts, Probate and Family Courts, and Superior Courts. Tasks may include assisting in day-to-day office duties while learning the court departments’ differences. This opportunity will provide hands-on experience working with probation officers who are responsible for the daily supervision of approximately 64,000 probationers across the commonwealth. Adult Court: Suffolk Superior Court: 3 Pemberton Square Boston, MA 02108 Juvenile Court: Boston Juvenile Court -24 New Chardon St. Boston, MA 02114 Family Court: Suffolk Probate and Family Court Local Courthouse -24 New Chardon St. Boston , MA 02114 Week 6: July 15-19 Research & Development: The research team maintains the database for the MPS Performance Metrics and prepares and disseminates reports related to performance metrics. During this week the intern will assist in the timely and accurate collection, maintenance, analysis, and reporting of statistical data. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 Week 7 : July 22-26 Victim Services Unit: Shadow a coordinator and learn more about victims/survivors and grant funding. Serving nearly 4,000 victims and families over the past year, the VSU is essential to achieving our mission and vision. The VSU is partially funded through VOCA (Victims of Crime Act) funding. OCP, 1 Ashburton Place, Room 405, Boston, MA 02108 About the Massachusetts Probation Service Victim Services Unit | Mass.gov Week 8: July 29- August 2 Community Justice Support Centers: Learn how MPS incorporates evidence-based practices to reduce recidivism via high-quality sentencing, re-entry, and pretrial treatment. Spend a week onsite a CJSC and assist the team in enrolling clients into programs, including 1. cognitive behavioral treatment for Substance Use Disorder and to improve decision-making, 2. employment counseling, and 3. Adult Basic Education; GED/HiSET, and post-secondary preparation. Boston Community Justice Support Center - 78 Amory Street, Boston, MA 02119 Find out how Community Justice Support Centers work | Mass.gov Dates to be Determined: Digital Forensics Unit: The Digital Forensics team, made up of forensic examiners, provides effective, evidence-based monitoring of the electronic devices used by probationers pursuant to court-ordered search conditions. The Digital Forensics team will invite interns to local courts where they are scheduled to conduct these searches. Dates, locations, and times will be scheduled in week 1 of the internship based on the court calendars. Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Criminal Justice (preferred) • Knowledge of computer software and case management systems. • Strong attention to detail. • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships. • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people. • Ability to work independently and as part of a team. • Ability to travel across the Commonwealth. • Ability to travel across the Commonwealth. Closing Date/Time: 2024-06-25
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Office of Community Corrections Research and Data Intern Starting Pay: $20 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. The Office of Community Corrections (OCC) is the Massachusetts Probation Service’s intermediate sanction department. The OCC’s mission is to establish intermediate sanctions which offer a continuum of sanctions and services for probation, parole, sheriffs, and the Department of Correction. Notes: Please complete the online application and upload a current resume. Position Summary: The intern, under the supervision and guidance of the OCC, will work on a variety of assignments that will involve the administration of data from the Community Justice Support Centers and Community Service Program. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: • Assist in the timely and accurate collection, maintenance, analysis, and reporting of statistical data on case management and performance metrics • Maintain the database for the OCC program utilization • Prepare and disseminate reports related to performance metrics • Work alongside the OCC Performance Analysis Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Research or Criminal Justice (preferred) • Proficiency in Microsoft Excel • Knowledge of case management or case processing systems • Experience conducting quantitative and qualitative analysis • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team Closing Date/Time: 2024-06-25
Mar 15, 2024
Full Time
Title: Office of Community Corrections Research and Data Intern Starting Pay: $20 an hour Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long-term positive change. The Office of Community Corrections (OCC) is the Massachusetts Probation Service’s intermediate sanction department. The OCC’s mission is to establish intermediate sanctions which offer a continuum of sanctions and services for probation, parole, sheriffs, and the Department of Correction. Notes: Please complete the online application and upload a current resume. Position Summary: The intern, under the supervision and guidance of the OCC, will work on a variety of assignments that will involve the administration of data from the Community Justice Support Centers and Community Service Program. The intern should be able to provide a broad range of skilled administrative and technical support. Intern’s daily duties may include, but are not limited to, the following: • Assist in the timely and accurate collection, maintenance, analysis, and reporting of statistical data on case management and performance metrics • Maintain the database for the OCC program utilization • Prepare and disseminate reports related to performance metrics • Work alongside the OCC Performance Analysis Minimum Requirements: • Working towards a bachelor’s degree (or graduate degree, etc.) from an accredited college or university, concentration in Research or Criminal Justice (preferred) • Proficiency in Microsoft Excel • Knowledge of case management or case processing systems • Experience conducting quantitative and qualitative analysis • Strong attention to detail • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges and other officials, and to maintain effective working relationships • Ability to communicate clearly and effectively in oral and written forms, including the ability to communicate technical information to non-technical people • Ability to work independently and part of a team Closing Date/Time: 2024-06-25