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  • VETERANS SERVICES REPRESENTATIVE II

    Los Angeles, California United States LOS ANGELES COUNTY Full Time $55,602.72 - $74,934.72 Annually Jan 18, 2026
    Los Angeles County Employer:

    LOS ANGELES COUNTY

    Start Your Career with Los Angeles County With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.  With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives. A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday. A career path in the County is truly that – a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County. The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless. Flexible Work Schedules Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options. Your Choice of Locations From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home. Job Security The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It's a lasting career with an employer who is committed to your success. Career Development The County encourages all employees to take advantage of the many training and development opportunities available. Outstanding Benefits The County offers its employees one of the strongest public-sector benefits packages in the nation. Diversity Integrity and respect lie at the heart of our Equity Policy and reflect our Mission, Vision, and Values.      

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    Job Description

    Position/Program Information

    EXAM NUMBER

    MV8137A-EA

    TYPE OF RECRUITMENT
    Open Competitive Job Opportunity - Emergency

    REPOSTING INFORMATION:
    This announcement is a reposting to reopen the filing period.

    FIRST DAY OF FILING

    Applications will be accepted starting Thursday, January 22, 2026, at 8:00 A.M. (PT) until Thursday, January 22, 2026, at 5:00 P.M. (PT)

    __________________________________________________________________

    The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

    The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Veterans Services Representative II (Veterans Claims Assistant II) vacancies related to the homelessness crisis.

    Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

    Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

    Those who successfully pass the assessment will be considered for permanent appointment to Veterans Services Representative II (Veterans Claims Assistant II).

    DEFINITION
    Provides guidance and assistance to veterans and their beneficiaries in securing rights and benefits under federal, state, or local legislation; and assists in the preparation and filing of claims for benefits.

    CLASSIFICATION STANDARDS
    Positions allocable to this journey level class report to the Veterans Services Supervisor and receive technical direction from a Veterans Services Representative III (Veterans Claims Assistant III). Positions in this class perform the full scope of activities and tasks necessary in assisting veterans and/or their beneficiaries and are assigned full responsibility for processing applications and claims. Incumbents must exercise knowledge of federal, state, and local laws and regulations related to veterans. Incumbents in these positions must also have knowledge of the organization and procedures of the Veterans Administration and the State Department of Veterans Affairs; terminology used in legislation, regulations, and claims presentation; community resources available to veterans and their beneficiaries; and the principal sources of information important in completing veterans claims.

    Essential Job Functions

    EXAMPLES OF DUTIES
    The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
    • Provides guidance and educates veterans and their beneficiaries of their rights and benefits available through federal, state, and local agencies, including compensation, rehabilitation, insurance, pensions, education, medical care, and other benefits.
    • Conducts complex, specialized and sensitive research and analysis of legal and related sources (e.g., regulations, statutes, court decisions, legal documents, and medical records) to support the preparation of benefits documents for benefits application review and approval.
    • Provides direct support to homeless veterans by working with housing authorities, other agencies, and the U.S. Department of Veterans Affairs to match them with housing, and secure supportive services.
    • Prepares and submits appeals for claims that are denied, when justified.
    • Develops and submits various claims on behalf of veterans and their beneficiaries and assists in presenting evidence of veterans eligibility and entitlement to federal, state, and local agencies.
    • Secures vital documentation in support of applications for benefits and/or claims for veterans and their beneficiaries.
    • Conducts comprehensive interviews with veterans and their beneficiaries to assess personal, medical, and mental health factors, and serves as a liaison with public and private agencies to ensure access to appropriate health, mental health, and social services.
    • Evaluates benefit claims and provides guidance on military and veterans programs.
    • Participates in field calls, such as visits to homes or hospitals and/or other agencies on an as needed basis for persons unable to come to the office.
    • Conducts administrative case management, including recording all customer interactions and claims activities by preparing case file notes and by conducting electronic records management.
    • Assists with the development of public engagement opportunities, and participates in events for public engagement, including education events for veterans benefits and programs, and events for other County departments, private organizations, other government agencies, and families of veterans, to increase awareness and understanding of veterans and homelessness, incarceration, typical behaviors and challenges, and resources.
    • Closely works, interacts, and engages with internal and external stakeholders, partners, and customers.
    • Maintains records and generates reports.
    • Attends and participates in workgroups, meetings, committees, conferences, and trainings.
    • Stays current in new developments and industry trends related to federal, state, and local laws, rules, regulations, and policies through continued education.
    • Assists in the preparation of departmental program reporting to state and/or federal government.
    • Trains lower-level staff on benefits, housing, and other veteran services and programs.
    • Assists with answering calls and greeting the public, as needed.
    • May be required to drive to and from various facilities to perform essential functions of the position.


    Requirements

    MINIMUM REQUIREMENTS
    • Option I: Two (2) years' experience as a veteran's service officer or equivalent with a governmental agency or with a veteran's organization accredited by the Veteran's Administration.
    • Option II: Completion of 60 semester or equivalent quarter units in an accredited college or university and one year of experience in veterans counseling work in connection with job placement or filing of benefit claims.
    • Option III: One (1) year's experience as a Veterans Services Representative I (Veterans Claims Assistant I).
    You MUST meet at least one of the above requirements in order to be appointed to fill any vacancies related to this recruitment.

    LICENSE
    A valid California Class C Driver License is required.

    PHYSICAL CLASS
    2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable walking may be involved.

    OTHER REQUIREMENTS
    Applicants must be able to perform the essential functions of this classification, with or without a reasonable accommodation.

    A valid California Department of Veterans Services Representative accreditation issued by the California Department of Veterans Affairs (CalVet) is required within 12 months of appointment.

    SPECIAL REQUIREMENT INFORMATION
    Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.

    Additional Information

    EXAM CONTENT

    Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

    APPLICATION AND FILING INFORMATION:
    Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

    Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add HR@mva.lacounty.gov , as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

    You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
    Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

    SOCIAL SECURITY NUMBER
    Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

    COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
    For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for more information: http://lacountylibrary.org .

    NO SHARING OF USER ID, EMAIL AND PASSWORD All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

    ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
    The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

    Have any questions about anything listed above? Contact us:

    Department Contact Name: MVA Examinations
    Department Contact Phone: (213) 765-9624
    Department Contact Email: HR@mva.lacounty.gov
    Teletype Number: (800) 899-4099
    Exam Number: MV8137A-EA

    SUPPLEMENTAL QUESTIONNAIRE
    The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Please fill out your application and minimum questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, description of work performed, total number of hours worked (full or part-time). Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process.

    COUNTY OF LOS ANGELES

    EMPLOYMENT INFORMATION:

    Any language contained in the job posting supersedes any language contained below.

    This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

    EQUAL EMPLOYMENT OPPORTUNITY/NON-DISCRIMINATION STATEMENT:

    The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

    TESTING ACCOMMODATIONS FOR APPLICANTS:

    The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

    FAIR CHANCE:

    The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

    EMPLOYMENT ELIGIBILITY:

    Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

    CAREER PATHFINDER:

    Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .

    For detailed information, please click here

    Closing Date/Time: 1/22/2026 5:00 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Veteran Services Jobs & Career Support for Transitioning Heroes

Veteran Services Jobs & Career Support for Transitioning Heroes

Veterans have unique skills, experiences, and perspectives that can translate well into various career opportunities after military service. The job market offers numerous options tailored to veterans’ needs, from healthcare to administrative roles. This article explores some of the top job opportunities within Veterans Affairs (VA) and highlights the resources available to veterans, transitioning service members, and military families seeking civilian careers.

 

Career Opportunities in Veterans Affairs

One of the most significant avenues for veterans is the Department of Veterans Affairs (VA). As a federal agency dedicated to supporting veterans, the VA offers various career opportunities in healthcare, administration, and veteran support services. Working at the VA allows veterans to continue serving their fellow service members and provides a fulfilling and stable career path.

1. Healthcare Careers

The VA employs over 300,000 people, many of whom are working in healthcare roles. These include doctors, nurses, medical assistants, and mental health professionals. Veterans with medical training can transition smoothly into these roles, helping fellow service members receive the care they deserve. Positions in San Diego and other locations offer veterans a chance to continue serving by providing healthcare tailored to the unique needs of military personnel.

2. Administrative and Support Roles

For those who prefer non-medical careers, the VA offers opportunities in administration, including human resources, finance, and office management. Veterans with experience in organizational leadership, logistics, or finance can find rewarding positions in these areas. The VA needs administrative staff to ensure the smooth delivery of benefits and services, and these roles are critical to supporting veterans nationwide.

3. Benefits and Claims Assistance

Veterans can also consider roles in benefits administration, where they can work to help fellow veterans access their VA benefits, from healthcare and disability compensation to educational support. Employees in this sector play an important role in guiding veterans through the often complex claims process.

4. Job Application and Career Resources

The VA makes it easy for veterans to explore job openings and learn how to apply for these positions. Veterans should utilize the VA’s resume writing tips, interview preparation resources, and job referral services. The VA is committed to helping veterans succeed in civilian careers, offering veterans preference in hiring and providing comprehensive onboarding programs for new hires.

 

Career Support for Transitioning Service Members

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For veterans transitioning out of the military, navigating the civilian job market can be daunting. However, many resources are available to assist them, ensuring a smoother transition into civilian life.

1. Employment Services and Resources

Transitioning service members can benefit from various employment services to help them find jobs, write resumes, and prepare for interviews. These resources include both government-sponsored programs and private organizations dedicated to veteran employment. For example, the Experience Counts campaign emphasizes the value of military skills in the civilian workforce and helps veterans translate their training and experience into job opportunities.

2. Military Spouse Support

Many programs also extend to military spouses, recognizing their challenges when moving between duty stations. Employment resources for military spouses include job placement services, networking opportunities, and entrepreneurship programs. Military families often face unique circumstances, and support for spouses can significantly improve their career prospects.

3. Job Referral and Placement Services

Organizations such as Hire Heroes USA and Veterans Employment and Training Service (VETS) offer job referral and placement services for veterans and their families. These programs connect veterans with employers who value military experience and help them find careers that match their skills and interests.

4. Training and Resources for Civilian Jobs

Veterans seeking additional training can access various resources to help them qualify for civilian roles. Programs like the VA Vocational Rehabilitation and Employment (VR&E) provide education, training, and counseling to veterans with disabilities. This service helps veterans transition into meaningful careers while overcoming barriers to employment.

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Support Services for Veterans

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In addition to employment services, veterans can access various support programs to ensure their long-term well-being.

1. National Resource Directory (NRD)

The National Resource Directory (NRD) is a comprehensive resource for veterans, providing information on healthcare, education, and employment. The NRD connects veterans with local services, including mental health support and benefits counseling. Veterans and their families can use the NRD to access housing assistance, legal services, and job training information.

2. Healthcare and Benefits

Healthcare remains a top priority for many veterans. The VA provides comprehensive medical care through its nationwide network of hospitals and clinics. Veterans can receive treatment for service-related injuries, manage chronic conditions, and access mental health services. VA benefits include disability compensation, pensions, and education assistance through the GI Bill.

3. Support for Veterans with Disabilities

Veterans with disabilities may need additional support as they transition into civilian life. The VA Vocational Rehabilitation and Employment (VR&E) program offers specialized services, including counseling and employment training, to help veterans find jobs that accommodate their physical or mental health needs. Veterans with disabilities can also receive assistive technology to improve their quality of life and enhance their job performance.

4. Local VA Offices and Services

For veterans seeking more personalized assistance, local VA offices offer face-to-face support. These offices provide veterans access to healthcare, job counseling, and benefits assistance. Veterans can find their nearest VA office by visiting the VA website or calling the national VA hotline.

 

Career Development and Resources

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Veterans can continue to grow and advance in their careers by taking advantage of the many resources available for professional development.

1. Entrepreneurship and Small Business Support

Many veterans pursue careers as small business owners. The Center for Veterans Enterprise (CVE) offers programs to help veterans start and grow their businesses. The CVE provides access to federal contracting opportunities, networking events, and mentorship programs to help veteran entrepreneurs succeed.

2. Veteran-Owned Business Resources

Veterans who own businesses can benefit from exclusive resources, including access to government contracts through the Veterans First Contracting Program. This program prioritizes veteran-owned businesses in federal contracting and significantly boosts those looking to work with the government.

3. Online Job Search Tools

Veterans looking for jobs can access a variety of online job search tools. Websites like USAJOBS and LinkedIn offer tailored job listings for veterans, while platforms such as HireVeterans and VetJobs provide additional resources for job seekers. Veterans can use these tools to search for jobs, build resumes, and connect with potential employers.

4. Resume Building and Career Planning

For veterans seeking to fine-tune their resumes and career plans, resources such as My Next Move for Veterans and CareerOneStop offer free tools to assist with resume writing, job exploration, and career development. These platforms help veterans align their military experience with civilian job qualifications, making the transition smoother and more effective.

The journey from military service to civilian employment can be challenging, but veterans have access to a wealth of resources that make this transition smoother. Veterans are well-equipped to succeed in the civilian workforce, from healthcare and benefits to job training and entrepreneurship support. By exploring the many career opportunities within the VA and utilizing the programs designed specifically for veterans, transitioning service members can embark on rewarding new careers while continuing to serve their fellow veterans.

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