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  • Permit Technician Aide

    Houston, Texas United States HOUSTON AIRPORT SYSTEM Full Time $20.50 - $21.13 Hourly Feb 04, 2026
    Houston Airport System Employer:

    HOUSTON AIRPORT SYSTEM

    OUR STOREY | HOUSTON AIRPORT SYSTEM The Houston Airport System provides a safe and dynamic air services network that fosters economic vitality for the transportation industry and facilitates a strong level of global connectivity for a diverse and growing population living throughout the greater Houston region. OUR MISSION We exist to connect the people, businesses, cultures and economies of the world to Houston. OUR VISION Establish the Houston Airport System as a five-star global air service gateway where the magic of flight is celebrated. OUR HISTORY   In 1937, as Houston began its ascent to become the energy capital of the world, the city acquired the site of its first major commercial airport, William P. Hobby Airport. As the City of Houston continued to grow so did the Houston Airport System, adding George Bush Intercontinental Airport in 1969 and Ellington Airport in 1984.  Today, George Bush Intercontinental Airport serves as the premier long-haul international airport facility, while Ellington Airport supports both general aviation flights as well as a host of government/military operations. Hobby Airport opened an international concourse and welcomed back international service in October 2015, serving destinations in Latin American and the Caribbean.  

    Job Description

    POSITION OVERVIEW

    Accepting Applications from: All Persons Interested

    Service Line: Houston Permitting Center
    Section: Project Delivery & Operations/Customer Assistance
    Reporting Location : 1002 Washington Avenue
    Workdays & Hours : Monday - Friday/8:00 am - 5:00 pm*
    *Subject to change*

    DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
    Do you like solving problems and helping others?
    The Houston Permitting Center (HPC) is looking for tech savvy, friendly, and well-organized Permit Tech Aide to join our Information Desk team supporting our online and in-person customers. This individual is an important member of the team that guides customers through the permitting process.

    A day in the life of a Permit Tech Aide is fast-paced and highly variable based on customer volume and needs.
    Daily responsibilities may include, but are not limited to,
    • Triaging customer issues and queuing customers to the correct service,
    • Answering phone calls, live chats, email, or service tickets
    • Distributing forms, applications, and other documents to customers to complete the permitting process
    • Researching and resolving common customer problems and inquiries, including basic technical support for iPermits and ProjectDox.
    • Supporting the creation and maintenance of knowledge base articles
    • Completing data entry to maintain customer contact records
    • Performs other duties as assigned.

    Your effectiveness in this position will depend on your ability to:
    • Work as a team
    • Communicate clearly and effectively - be confident in giving customers directions (verbally and written), ask clarifying questions to ensure you understand the customer’s problem
    • Stay calm under pressure
    • Be well organized and capable of handling multiple tasks
    • Be proactive and solution-focused - think ahead for potential obstacles as your guide a customer to a resolution
    • Build strong professional relationships at all levels of the organization
    • Embody the department’s Five to Thrive values

    We’re committed to your success, but we expect our team members to be equally invested. We’re looking for someone who’s not afraid of a challenge and eager to grow with us.

    Who are we?
    When you join the Houston Permitting Center, you’ll be part of a dedicated team that provide services for safe
    community development through the permitting, plan review, and inspection of public and private construction.
    Our team members issue over 400,000 permits, review 77,000 projects, and conduct 800,000 inspections
    every year.

    The Houston Permitting Center is committed to our department’s Five to Thrive values as principles that guide our work with customers and team members - Respect, Ownership, Communication, Integrity, and Teamwork. We intend to “roc” it every day!

    WORKING CONDITIONS

    The position is physically comfortable most of the time with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds. In the Houston Permitting Center, the position may require lifting of moderately heavy items, such as plans (up to 40 pounds).
    This is a Houston Public Works Emergency Management position at the Tier III Level.

    MINIMUM REQUIREMENTS

    EDUCATIONAL REQUIREMENTS
    Requires a high school diploma or a GED.

    EXPERIENCE REQUIREMENTS Six months of customer service or general clerical/administrative experience are required.

    LICENSE REQUIREMENTS
    None

    PREFERENCES

    **Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

    GENERAL INFORMATION

    SELECTION/SKILLS TESTS REQUIRED: None
    However, the department may administer a skills assessment evaluation.

    SAFETY IMPACT POSITION: No
    If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

    SALARY INFORMATION
    Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.


    Pay Grade 13


    APPLICATION PROCEDURES
    Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov .

    To view your detailed application status, please log-in to your online profile by visiting:
    http://agency.governmentjobs.com/houston/default.cfm or call 832-395-2976.

    If you need special services or accommodations, call 832-395-2976. (TTY 7-1-1)

    If you need login assistance or technical support call 855-524-5627.

    Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

    All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

    Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.

    EOE Equal Opportunity Employer
    The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

    The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
    • Medical
    • Dental
    • Vision
    • Wellness
    • Supplemental Insurance
    • Life insurance
    • Long-term disability
    • Retirement pension
    • 457 deferred compensation plan
    • Employee Assistance Program
    • 10 days of vacation each year
    • 13 city holidays, plus one floating holiday
    • Compensable Sick Leave
    • Personal Leave
    • Flexible schedules
    • Hybrid-Telework for eligible positions
    • Professional development opportunities
    • Transportation/parking plan
    • Section 125 pretax deductions
    • Dependent Care Reimbursement Plan
    • Paid Prenatal, Parental and Infant Wellness Leaves
    • Healthcare Flexible Spending Account
    For plan details, visit http://www.houstontx.gov/hr/benefits.html

    Closing Date/Time: 2/8/2026 11:59 PM Central

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Government Licensing Jobs: Career Opportunities & Requirements

Top Government Licensing Jobs: Career Opportunities & Requirements

Government licensing jobs offer professionals the unique opportunity to serve the public while building a rewarding career. These roles exist across various departments, ensuring that industries comply with regulations set by government authorities. Below, we explore key career opportunities, job requirements, the application process, and tips for advancing your career in government licensing.

 

Government Licensing Departments

Government licensing jobs can be found in numerous departments and agencies overseeing specific industries and professional categories. Some of the key departments include:

  • Department of Professional and Occupational Regulation (DPOR): This department regulates various professions, ensuring that professionals meet state standards and adhere to industry regulations.
  • Department of Labor, Licensing, and Regulation (DLLR): This department manages licensing for professions such as real estate, healthcare, construction, and other regulated fields.
  • Environmental Protection Agency (EPA): The EPA ensures that businesses and organizations comply with environmental health regulations. Licensing roles here focus on environmental compliance and safety.

These departments play a critical role in safeguarding industries, maintaining standards, and offering numerous career opportunities for those interested in public service and regulatory compliance.

 

Career Opportunities in Government Licensing

Government licensing offers various career paths, from entry-level to senior leadership roles. These roles provide stable employment and contribute to society’s greater good by ensuring that industries comply with necessary regulations. Below are some of the top career opportunities>:

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  • Licensing Specialist: Licensing specialists are responsible for processing license applications, ensuring that applicants meet the requirements, and verifying credentials. This role is essential in maintaining industry standards.
  • Regulatory Analyst: Regulatory analysts evaluate existing policies and recommend changes to improve the licensing process. This position requires strong analytical skills and the ability to interpret complex regulations.
  • Administrative Coordinator: Administrative coordinators handle the day-to-day tasks that keep licensing departments running smoothly, such as maintaining records, scheduling inspections, and managing communications between various teams.
  • Environmental Health Manager: In this role, managers ensure that businesses comply with environmental health regulations. These professionals conduct inspections, issue licenses, and enforce environmental protection laws.
 

High-Demand Positions in Government Licensing

Certain jobs within the government licensing sector are in exceptionally high demand. These roles often come with opportunities for advancement, making them ideal for individuals seeking long-term careers in public service:

  • Compliance Officers: Compliance officers ensure that businesses and individuals adhere to state and federal regulations. These professionals are crucial for upholding the integrity of licensing standards.
  • Auditors: Auditors review licensing applications and records to verify compliance with laws and regulations. Auditors play a crucial role in identifying discrepancies or non-compliance, which can lead to corrective actions or penalties.
  • Legal Advisors: Legal advisors work with licensing departments to interpret regulatory laws and provide guidance on legal matters related to licensing and compliance.
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Types of Government Licensing Jobs

Here’s a closer look at some specific positions available within government licensing:

Licensing Specialist

Licensing specialists manage the application process for various licenses. They verify qualifications, process renewals, and work directly with stakeholders. Key responsibilities include:

  • Reviewing and processing applications
  • Ensuring applicants meet regulatory requirements
  • Communicating with applicants and providing additional information as needed

Regulatory Analyst

A regulatory analyst’s role is to evaluate current licensing regulations and policies, making recommendations to improve the process. This job requires a strong attention to detail, the ability to analyze complex regulations, and excellent communication skills.

Environmental Health Manager

Environmental health managers focus on ensuring compliance with public health and safety regulations. Their work involves conducting inspections and issuing licenses to organizations that meet environmental standards. This role is ideal for individuals passionate about environmental protection and public health.

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Requirements and Skills for Government Licensing Jobs

To succeed in government licensing, specific skills and qualifications are essential. Depending on the role, the exact requirements may vary, but the following skills are typically critical:

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  • Attention to Detail: Most government licensing jobs require careful review of applications, regulations, and compliance issues. Accuracy is crucial for maintaining standards.
  • Communication Skills: Strong communication skills are necessary to provide clear information and guidance when interacting with applicants, coworkers, or the public.
  • Technical Proficiency: Familiarity with data entry systems, spreadsheets, and document management software is often required. Proficiency in Excel and similar tools is particularly valuable.
  • Customer Service: Many roles involve direct interaction with applicants and the public, making customer service skills necessary for handling inquiries and resolving issues effectively.
  • Analytical Thinking: Licensing and regulatory work often involve interpreting laws and policies, so thinking critically and analyzing information is a valuable asset.

Some positions may require specialized degrees or certifications, particularly in healthcare, environmental protection, or legal compliance.

 

Benefits of Working in Government Licensing

Government licensing positions offer a variety of benefits that make them highly attractive career options. These benefits include:

  • Work-life Balance: Many government agencies offer flexible working hours and options for remote work, making it easier to maintain a healthy work-life balance.
  • Total Compensation Package: In addition to competitive salaries, government employees receive generous benefits packages, including health insurance, retirement plans, and paid time off.
  • Public Service: Government licensing jobs allow professionals to serve the public and ensure that industries operate safely and ethically, contributing to the greater good.
  • Professional Growth: There are many opportunities for advancement in government licensing roles, with various training programs and certifications available to help employees grow in their careers.
 

How to Apply for Government Licensing Jobs

The application process is straightforward if you’re ready to pursue a career in government licensing. Here are the key steps:

  1. Search for job opportunities on government websites such as USAJobs.gov or state government portals.
  2. Sign up for job alerts to stay updated on new openings in your field of interest.
  3. Pay close attention to the closing date on job postings to ensure that you submit your application before the deadline.
  4. Contact the human resources office for additional information about the application process.
  5. Submit a well-prepared resume that highlights your qualifications and experience. Make sure to tailor your application to the specific job requirements you’re applying for.
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Advancing in a Government Licensing Career

Once you’ve secured a position in government licensing, there are several ways to advance your career:

  • Seek Mentorship: Building relationships with more experienced professionals can help guide your career and provide insights into opportunities for advancement.
  • Pursue Certifications: Many licensing fields offer specialized certifications to help you build expertise and advance to higher-level roles.
  • Stay Informed: Keep up with regulatory changes, new laws, and industry developments to stay relevant and prepared for promotions.

With dedication and the right skills, government licensing can offer a long-term, fulfilling career with plenty of growth opportunities.

 

Conclusion

Government licensing jobs are diverse and offer fulfilling career paths with competitive compensation packages. Whether you are interested in policy enforcement, regulatory compliance, or administrative roles, working in government licensing allows you to contribute to public service while building a stable and rewarding career. You can start your job search today by exploring available opportunities and signing up for job alerts to stay informed of new roles.

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