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  • Medical Only Claims Adjuster

    San Bernardino, California United States SAN BERNARDINO COUNTY, CA Full Time $46,758.40 - $64,272.00 Annually Dec 13, 2025
    San Bernardino County Employer:

    SAN BERNARDINO COUNTY, CA

    San Bernardino County is located in the heart of Southern California, home to over 2 million residents, encompassing 20,160 square miles from the Nevada State line and the Colorado River to the LA County line. This gives San Bernardino County a diverse climate and geography, from mountains as high as 11,502 feet, to the desert as low as 181 feet, and beautiful valleys in between. Pristine lakes and rivers, snow-capped mountain resorts, flowering deserts, and many other family-oriented recreational attractions take advantage of the natural assets of the area, most within an hour's drive. Families enjoy affordable housing, excellent schools, colleges and universities, and easy access to airports, hospitals, libraries, and parks. The County provides a safe, clean and healthy environment for residents. A variety of shopping and business opportunities abound, in this, the largest County in the contiguous United States.

    Job Description

    The Job

    The Department of Risk Management is recruiting for a Medical Only Claims Adjuster who examines and adjusts "medical only" workers' compensation claims. Duties include, but are not limited to, the following: perform initial review of claim to determine the complexity of the claim and identify issues; determine the employee's status and if the illness or injury is compensable; advise employee of entitlement to workers' compensation benefits under State law and County policy; calculate and track salary continuation benefits; arrange and coordinate medical treatments; monitor and coordinate temporary modified duties with departments, etc.

    For more detailed information, please refer to the Medical Only Claims Adjuster job description.

    This excellent opportunity for career growth also offers a lucrative compensation and benefits package!
    To review job-specific benefits, refer to:
    • Benefits by Occupational Unit (BbOU) Summary
    • Employee Benefits
    • County Memoranda of Understanding (MOU)


    A hybrid telework schedule may be offered upon satisfactory work performance. Some departments may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule.

    CONDITIONS OF EMPLOYMENT

    Pre-Employment Process: Prior to appointment,applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test.

    Travel:
    Travel throughout the county may be required. Employees will be required to make provision for transportation. Mileage reimbursement may be available.

    Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

    Certification: A valid California Self Insurance Administrator Certificate is required and must be obtained within twelve (12) months of hire or be terminated.

    Minimum Requirements

    Experience:
    Eighteen (18) months of full-time equivalent experience working as a workers' compensation claims assistant or medical only claims adjuster, calculating worker's compensation benefits, scheduling medical appointments, preparing benefit notices, authorizing payment for medical treatment, processing claims, and other related duties.

    Note: Workers' compensation claims experience must be clearly demonstrated in the work experience section of the application.

    Substitution: Six (6) months of the required experience may be substituted with one (1) of the following options:
    • Successful completion of one (1) course taken toward the Insurance Education Association (WCCA) certificate (or comparable coursework involving State of California workers' compensation laws)
    • T welve (12) semester units or eighteen (18) quarter units of completed college coursework from an accredited institution in finance, accounting, biology, paralegal studies, or closely related
    If substituting coursework for experience, transcripts must be attached to the application.

    Desired Qualifications

    The ideal candidate will have extensive experience working in a public sector worker's compensation claims management environment.

    Selection Process

    Examination Procedure:

    There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the department. Do not refer to a resume; it will not be reviewed.

    Application Procedure :

    To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00pm, Friday, December 26, 2025.

    To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

    All communications regarding the selection process will be via e-mail. Applicants are encouraged to check their e-mail frequently to learn additional information regarding this recruitment. Check your Government Jobs account for notifications. Update your firewalls to allow e-mails from San Bernardino County through governmentjobs.com. Update your Spam, Junk, and Bulk settings to ensure it will not spam/block/filter communications from e-mail addresses with the following domain "@hr.sbcounty.gov". Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment.

    If you require technical assistance, please follow the link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.

    EEO/ADA:
    San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.

    ADA Accommodation:
    If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

    Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

    Review important Applicant Information and the County Employment Process for more information

    Technical & Inspection Unit

    San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

    Please review the appropriate Summary of Benefits * for more information

    Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

    *Retirement benefits subject to change.

    Closing Date/Time: 12/26/2025 5:00 PM Pacific

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Why Government HR Jobs Matter – And How You Can Get Involved

Why Government HR Jobs Matter – And How You Can Get Involved
 

Introduction

Are you passionate about public service and personnel management? A career in government HR offers a unique opportunity to shape the workforce that supports critical public programs. Unlike private-sector human resources roles, government HR jobs have far-reaching impacts on the services millions rely on daily. If you’re interested in contributing to national security, education, or local city functions, a job in government HR might be the perfect fit.

 

What is Government HR?

At its core, government HR is about managing the employees that keep public services running. The role includes all the traditional HR responsibilities—recruitment, compensation, and training—but with an additional focus on public service. In government human resources, you’ll work within a more complex regulatory environment, dealing with policies and laws specific to public-sector employment.

 

The Scope of Government HR

Government HR operates across three primary levels:

  • Federal: HR professionals manage personnel for national departments like the Department of Defense, NASA, or the FBI. These roles can include hiring for positions related to national security or research programs.
  • State: HR professionals at this level work with state agencies such as health services, transportation, or education.
  • Local: These roles support HR needs for city or county departments, such as police, parks and recreation, and public works.
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Each level presents unique challenges but shares a common goal: building and maintaining a strong workforce dedicated to public service.

 

Key Responsibilities in Government HR

Government HR jobs involve a wide range of responsibilities that vary by role and agency but generally include:

  • Recruitment and Staffing: Attracting and hiring qualified candidates for public service positions, often navigating specific regulations around hiring processes and veterans’ preferences.
  • Compensation and Benefits: Administering pay, a deferred compensation plan, dependent care expenses, and benefits such as health, dental, and long-term disability, often offered on a pre-tax basis.
  • Training and Development: Creating programs to enhance government employees’ skills and leadership capabilities, including senior executives.
  • Labor Relations: Managing relationships with unions and handling collective bargaining processes, often within strict legal frameworks.
  • Performance Management: Implementing systems that improve employee performance, set goals, and enhance efficiency.
  • Policy Development: Drafting and enforcing HR policies that comply with government regulations and employment law.
 

Why Choose a Career in Government HR?

Choosing a career in government HR comes with its own set of unique advantages and challenges. Here are some reasons why it might be the right path for you:

category036-image-002-careers-in-government
  • Mission-Driven Work: Your work directly impacts public service and contributes to the well-being of your community and country.
  • Complex Regulatory Environment: Navigating a maze of policies, regulations, and employment laws specific to the public sector.
  • Diversity and Inclusion: Government HR professionals are critical in promoting a diverse workforce that reflects the population they serve.
  • Transparency and Accountability: Government HR jobs operate under greater public scrutiny and require adherence to strict ethical standards and responsibility to taxpayers.
  • Work-Life Balance: Many government HR roles offer benefits like more sick leave per calendar year, additional public holidays, and flexible work schedules.

Government HR could be a great fit if you enjoy problem-solving within complex systems, are passionate about public service, and have strong interpersonal and communication skills.

Careers In Government
 

Begin Your Career Journey

Launch your career with Careers in Government! Explore exciting opportunities, connect with passionate professionals, and shape your legacy.

JOIN NOW
 

Qualifications and Skills for Government HR Jobs

A career in government HR typically requires a mix of educational qualifications, technical expertise, and soft skills.

Educational Requirements

  • Bachelor’s Degree: Most government HR positions require a bachelor’s degree in human resources management, business administration, public administration, or social sciences.
  • Master’s Degree: For higher-level positions or faster career advancement, a Master of Public Administration (MPA) or an MBA focusing on HR may be necessary.
  • Certifications: Professional certifications such as SHRM Certified Professional (SHRM-CP), IPMA-HR Certified Professional (IPMA-CP), or Professional in Human Resources (PHR) can make you more competitive in the job market.
category036-image-003-careers-in-government
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Technical Knowledge

  • HR Laws and Regulations: A solid understanding of employment laws, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA), is critical in government HR.
  • Government-Specific Policies: Familiarity with the Merit System Principles, veterans’ preference in hiring, and prohibited personnel practices is essential for working within federal agencies.
  • HR Information Systems (HRIS): Proficiency in HR software like Workday, PeopleSoft, or USA Staffing is often required.
  • Data Analysis: Government HR professionals must have skills in data analysis to evaluate workforce metrics, compensation, and performance management.

Soft Skills

  • Communication: Strong verbal and written communication skills are essential for explaining policies to employees, writing reports, and presenting to leadership.
  • Problem-Solving: Government HR professionals must be able to develop creative solutions within regulatory constraints and make quick decisions in high-pressure situations.
  • Ethical Decision-Making: Maintaining confidentiality and adhering to government ethics standards are critical aspects of the job.
  • Cultural Competence: Sensitivity to diversity, inclusion, and equity issues is necessary for building a representative and inclusive workforce.
category036-image-005-careers-in-government
 

Additional Requirements for Government HR Jobs

In addition to education and skills, some government HR roles have specific requirements:

  • US Citizenship: Many federal, state, or local government positions require U.S. citizenship.
  • Security Clearance: Some federal government roles, particularly those related to national security, require security clearance.
  • Residency Requirements: Certain local government jobs may require you to live within the jurisdiction you serve.
 

Steps to Start Your Career in Government HR

If you’re ready to pursue a career in government HR, here are some steps to guide your job search:

  • Gain Experience: Look for internships or entry-level positions within government agencies to gain firsthand experience.
  • Build Your Network: Join professional organizations like SHRM or the Public Sector HR Association (PSHRA) to connect with industry professionals and stay informed about upcoming events.
  • Enhance Your Education: Consider pursuing advanced degrees or certifications in HR or public administration.
  • Stay Informed: Keep up with trends, new policies, and best practices in government HR.
  • Update Personal Information: Ensure your resume reflects your skills, certifications, and experience relevant to government HR roles. After updating, don’t forget to click save to ensure your information is ready for potential employers.
 

Conclusion

A career in government HR offers the chance to contribute to public service in impactful ways, especially within a state agency where you can manage essential services that benefit local communities. You’ll gain valuable experience in navigating complex regulations and providing vital assistance to public employees. If you’re seeking a career with diverse opportunities, strong job security, and room for growth, government HR could be your ideal path. You can begin your job search today and explore the many resources available to help you succeed in this fulfilling field.

Unlock Government Opportunities with Careers in Government

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