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  • Employee Benefits Specialist

    Santa Monica, California United States City of Santa Monica Full Time $73,840.00 - $91,166.40 Annually Jan 22, 2025
    City of Santa Monica Employer:

    City of Santa Monica

    Santa Monica is a beachside city of 8.3 square miles on the westside of Los Angeles County. Offering an environment of unparalleled natural beauty, the city is home to a mix of residential communities, commercial districts, and recreational venues. Recently named by National Geographic as one of the Top "10 Beach Cities in the World" and by TIME as one of the "Best Places to Live", Santa Monica features three miles of Pacific beaches and the Santa Monica Pier. Santa Monica’s residential population is approximately 93,000, increasing to an estimated 250,000 during the day with tourists, shoppers, and employees. Tourism attracts over 8 million visitors annually. The City of Santa Monica was incorporated on November 30, 1886 and subsequently adopted a City Charter in 1945. In 1947, a City Council-City Manager form of government was established. The City Council consists of seven members elected by the community at large to four year terms. The City of Santa Monica is a full-service city. City departments provide police, fire, a regional transportation network, water, refuse and recycling, streets, parking, planning, building, engineering, free public wifi, a high speed fiber optic network, parks, affordable housing, economic development, library, rent control, recreational, cultural, and educational services to the community. The City-operated Big Blue Bus regional bus service provides over 16.5 million rides for customers each year, all powered by renewable natural gas. Breeze Bike Share was Southern California's first bike share system with 500 bikes at 85 locations. In 2016, the Metro Expo Line opened connecting Santa Monica to Downtown Los Angeles in under an hour. The City of Santa Monica is a national leader in environmental, economic and social sustainability. The City is working toward aggressive climate action goals including: water self-sufficiency by 2020, zero waste by 2030, and carbon neutrality by 2050. The highly-rated Santa Monica-Malibu Unified School District serves both Santa Monica and Malibu residents. Santa Monica College (SMC), one of the state's top two-year community colleges, serves over 30,000 full-time and part-time students on several campuses and offers more than 90 fields of study. Santa Monica's strong education institutions are complemented by the 5-star rated Santa Monica Public Library system. Public safety is a top priority in the City of Santa Monica. Santa Monica Fire Department continues to maintain a Class 1 ISO rating, the highest possible rating. Santa Monica has a strong and diverse economy. Known as “Silicon Beach,” local businesses are at the leading edge of the nation’s creative economy and startup scene. Sana Monica is also home to three renowned and respected health facilities, Providence Saint John’s Health Center, Santa Monica-UCLA Medical Center and Kaiser Permanente. Connect with the City of Santa Monica by visiting www.santamonica.gov, follow @santamonicacity on Twitter, or sign up for the City's newsletter and emergency alerts at www.smgov.net/newsletter.  

    Job Description

    Job Summary

    The City of Santa Monica's Human Resources Department has an exciting opportunity to work with our Benefits team and work with other HR functions within the department. We are actively seeking talented Employee Benefits Specialist candidates to pursue an opportunity to join our team.

    We offer a total compensation package that includes a generous salary, cashable leave days, medical, vision and dental insurance. Additionally, the City offers much more than just a salary; we offer career development opportunities along with the opportunity to join one California's most successful and progressive full-service cities.

    This position performs a variety of complex technical duties in the support and administration of employee benefits programs.
    To be considered for this opportunity, please complete an online City Application.

    Representative Duties

    Performs the most difficult and complex technical employee benefits work, including processing and calculating employee benefits transactions, interpreting plan documents, and resolving benefit coverage and related issues with significant independence and discretion.

    Advises employees and beneficiaries on options pertinent to the full range of benefit plans and programs offered by the City.

    Assists in administering a variety of complex plans. Answers questions from participants and resolves problems when necessary. Provides reports to payroll and monitors participants’ deductions.

    Monitors and tracks employee use of medical or personal leave in accordance with laws such as the Family Medical Leave Act (FMLA) and the California Family Rights Act (CFRA). Coordinates leave with Long-Term Disability (LTD) and Short-Term Disability Insurance (SDI), when applicable.

    Creates, inputs, tracks, and maintains a variety of benefits-related records, files, and data utilizing integrated record-keeping systems, computerized databases, and manual records; generates queries, documents, lists, and reports; collects and synthesizes benefits-related data for inclusion into reports, and prepares a variety of administrative reports that require the analysis and interpretation of data.

    Works with vendors, insurance companies, and medical facilities to ensure accurate enrollment of employees, retirees, and dependents and to resolve claims and other benefits issues.

    Assists in the coordination of annual open enrollment health fairs, wellness initiatives, and other benefit related events.

    Coordinates and assists in administering the City’s various deferred compensation programs, including notifying employees of meetings with account representative(s) and preparing and processing enrollment and change forms.

    Notifies employees regarding eligibility for benefits under the Consolidated Omnibus and Reconciliation Act (COBRA). Works closely with third-party vendor tracking enrollment and processing COBRA benefit premium payments.

    Meets with employees who are retiring, providing information and guidance throughout the process and assisting in the preparation of documents.

    Composes, proofreads, revises, and distributes forms, manuals, brochures, graphs, charts, routine correspondence, and other materials related to employee benefits; monitors and updates the City's website to ensure that benefits-related data and information is up to date.

    Assists employees in completing forms for enrollment in various employee benefits programs, interpreting and explaining employee benefits provisions, resolving the most complex problems and referring employees to the appropriate resources.

    Notifies affected employees and providers of any change in coverage and enrollment procedures and periods.

    Assists in the administration of benefit plans consistent with the terms of various Memorandums of Understanding (MOUs) and agreements with benefit plan providers.

    Performs the more complex technical work in setting up and maintaining data used in payroll and human resource information systems.

    Determines eligibility and enrolls employees, retirees, and dependents in benefit plans including medical, dental, vision, life insurance, and disability insurance.

    Terminates benefit coverage for employees who have separated from City service or who are on unpaid leaves of absence in accordance with applicable procedures.

    Review, audit, and reconcile monthly insurance premium statements with District records and reports.

    Performs other duties as assigned.

    Requirements

    KNOWLEDGE, SKILLS AND ABILITIES


    Knowledge of:


    Principles, practices, methods, and terminology used in benefits administration

    City's collective bargaining agreements, policies, and procedures that are applicable to benefits administration

    Basic principles of business letter writing and report preparation

    Fundamentals of English grammar, spelling, and composition

    Web-based HRIS, benefits administration, and other online/cloud-based HR-related systems and application

    Current laws and regulations related to the administration of employee benefit programs and leaves, including Family and Medical Leave ACT (FMLA), California Family Rights Act (CFRA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Insurance Portability and Accountability Act (HIPPA), Affordable Care Act (ACA), Long-Term Disability (LTD) and State Disability Insurance (SDI)

    Principles and procedures of records management, including those related to maintaining electronic filing systems

    Modern office practices and procedures

    Basic mathematics

    Office productivity software, including word processing, spreadsheet, email, database, and presentation applications

    Ability to:

    Plan, organize, and coordinate activities pertinent to the employee benefits program

    Locate, analyze, interpret, apply, and explain rules, regulations, policies, and procedures concerning benefits administration

    Update and maintain a website

    Learn and apply new information and skills

    Type, keyboard, and/or enter data at a speed necessary for successful job performance

    Establish and maintain a variety of files and records, including confidential benefits records

    Make arithmetic calculations quickly and accurately

    Plan and organize work to meet changing priorities and deadlines

    Understand and carry out oral and written directions

    Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports

    Read, interpret, and apply applicable laws, regulations, City codes and ordinances, and MOU provisions

    Explain policy provisions for employee benefits programs to City employees and covered dependents

    Communicate effectively, both orally and in writing

    Prepare detailed reports and summaries

    Perform mathematical calculations

    Provide effective customer service

    Work effectively with persons from diverse social, cultural, and economic backgrounds, as well as a variety of work styles, personalities, and approaches

    Make effective oral presentations to groups

    Promote, establish, and maintain effective working relationships with other City employees, outside agencies and the general public

    REQUIREMENTS

    Minimum Qualifications:

    Education : Graduation from an accredited college or university with an associate's degree or 60 semester units or the equivalent of college level coursework, preferably in human resources, business, public administration, or a related field. A bachelor's degree may substitute for one year of the required experience.

    Experience : Two years of recent, paid work experience performing technical duties associated with employee benefit administration.

    Licenses and Certificates

    Possession of or the ability to obtain and maintain a valid Class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

    Supplemental Information

    HOW TO APPLY : All applicants must submit an online City application and required supplemental questions to be considered for this position. Please note, applications may be rejected if incomplete. Résumés, CVs and cover letters are not reviewed as part of the application screening process and should not be submitted.

    NOTE: If you are utilizing education to substitute for experience you must submit a copy of your college diploma/transcript. Applicants who indicated receipt of degree from a foreign institution must provide United States degree and credential equivalency verification along with a copy of your college diploma/transcript. All materials must be received in the Human Resources Department no later than close of business on the application closing date. You may attach a scanned copy of your college diplomas or transcript to your online application or e-mail a scanned copy of your college diploma or transcript to shellie.goings@santamonica.gov. Failure to do so will result in your application being disqualified.

    SELECTION PROCESS : All applicants must submit clear, concise and complete information regarding their qualifications for the position. All applicants will be reviewed and only those candidates determined to be
    most qualified on the basis of experience and education, as submitted, will be invited to participate further in the selection process.
    Testing may consist of any of the following: written test, evaluation of qualifications, oral interview, or any combination of these.

    BACKGROUND INVESTIGATIONS : Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

    The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

    The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

    REQUESTS FOR ACCOMMODATIONS: Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246 (Hearing Impaired Only).



    Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination


    WORKING CONDITIONS:


    Work is regularly performed within an office environment. Position requires sitting for long periods of time. Continuous reading and looking at a computer screen is typical. Lifting of boxes or materials is occasionally required. Occasional off-site visits to City locations are required.

    The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.

    Closing Date/Time: 2/13/2025 5:30 PM Pacific

    Special Instructions

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Why Government HR Jobs Matter – And How You Can Get Involved

Why Government HR Jobs Matter – And How You Can Get Involved
 

Introduction

Are you passionate about public service and personnel management? A career in government HR offers a unique opportunity to shape the workforce that supports critical public programs. Unlike private-sector human resources roles, government HR jobs have far-reaching impacts on the services millions rely on daily. If you’re interested in contributing to national security, education, or local city functions, a job in government HR might be the perfect fit.

 

What is Government HR?

At its core, government HR is about managing the employees that keep public services running. The role includes all the traditional HR responsibilities—recruitment, compensation, and training—but with an additional focus on public service. In government human resources, you’ll work within a more complex regulatory environment, dealing with policies and laws specific to public-sector employment.

 

The Scope of Government HR

Government HR operates across three primary levels:

  • Federal: HR professionals manage personnel for national departments like the Department of Defense, NASA, or the FBI. These roles can include hiring for positions related to national security or research programs.
  • State: HR professionals at this level work with state agencies such as health services, transportation, or education.
  • Local: These roles support HR needs for city or county departments, such as police, parks and recreation, and public works.
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Each level presents unique challenges but shares a common goal: building and maintaining a strong workforce dedicated to public service.

 

Key Responsibilities in Government HR

Government HR jobs involve a wide range of responsibilities that vary by role and agency but generally include:

  • Recruitment and Staffing: Attracting and hiring qualified candidates for public service positions, often navigating specific regulations around hiring processes and veterans’ preferences.
  • Compensation and Benefits: Administering pay, a deferred compensation plan, dependent care expenses, and benefits such as health, dental, and long-term disability, often offered on a pre-tax basis.
  • Training and Development: Creating programs to enhance government employees’ skills and leadership capabilities, including senior executives.
  • Labor Relations: Managing relationships with unions and handling collective bargaining processes, often within strict legal frameworks.
  • Performance Management: Implementing systems that improve employee performance, set goals, and enhance efficiency.
  • Policy Development: Drafting and enforcing HR policies that comply with government regulations and employment law.
 

Why Choose a Career in Government HR?

Choosing a career in government HR comes with its own set of unique advantages and challenges. Here are some reasons why it might be the right path for you:

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  • Mission-Driven Work: Your work directly impacts public service and contributes to the well-being of your community and country.
  • Complex Regulatory Environment: Navigating a maze of policies, regulations, and employment laws specific to the public sector.
  • Diversity and Inclusion: Government HR professionals are critical in promoting a diverse workforce that reflects the population they serve.
  • Transparency and Accountability: Government HR jobs operate under greater public scrutiny and require adherence to strict ethical standards and responsibility to taxpayers.
  • Work-Life Balance: Many government HR roles offer benefits like more sick leave per calendar year, additional public holidays, and flexible work schedules.

Government HR could be a great fit if you enjoy problem-solving within complex systems, are passionate about public service, and have strong interpersonal and communication skills.

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Qualifications and Skills for Government HR Jobs

A career in government HR typically requires a mix of educational qualifications, technical expertise, and soft skills.

Educational Requirements

  • Bachelor’s Degree: Most government HR positions require a bachelor’s degree in human resources management, business administration, public administration, or social sciences.
  • Master’s Degree: For higher-level positions or faster career advancement, a Master of Public Administration (MPA) or an MBA focusing on HR may be necessary.
  • Certifications: Professional certifications such as SHRM Certified Professional (SHRM-CP), IPMA-HR Certified Professional (IPMA-CP), or Professional in Human Resources (PHR) can make you more competitive in the job market.
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Technical Knowledge

  • HR Laws and Regulations: A solid understanding of employment laws, including the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and the Fair Labor Standards Act (FLSA), is critical in government HR.
  • Government-Specific Policies: Familiarity with the Merit System Principles, veterans’ preference in hiring, and prohibited personnel practices is essential for working within federal agencies.
  • HR Information Systems (HRIS): Proficiency in HR software like Workday, PeopleSoft, or USA Staffing is often required.
  • Data Analysis: Government HR professionals must have skills in data analysis to evaluate workforce metrics, compensation, and performance management.

Soft Skills

  • Communication: Strong verbal and written communication skills are essential for explaining policies to employees, writing reports, and presenting to leadership.
  • Problem-Solving: Government HR professionals must be able to develop creative solutions within regulatory constraints and make quick decisions in high-pressure situations.
  • Ethical Decision-Making: Maintaining confidentiality and adhering to government ethics standards are critical aspects of the job.
  • Cultural Competence: Sensitivity to diversity, inclusion, and equity issues is necessary for building a representative and inclusive workforce.
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Additional Requirements for Government HR Jobs

In addition to education and skills, some government HR roles have specific requirements:

  • US Citizenship: Many federal, state, or local government positions require U.S. citizenship.
  • Security Clearance: Some federal government roles, particularly those related to national security, require security clearance.
  • Residency Requirements: Certain local government jobs may require you to live within the jurisdiction you serve.
 

Steps to Start Your Career in Government HR

If you’re ready to pursue a career in government HR, here are some steps to guide your job search:

  • Gain Experience: Look for internships or entry-level positions within government agencies to gain firsthand experience.
  • Build Your Network: Join professional organizations like SHRM or the Public Sector HR Association (PSHRA) to connect with industry professionals and stay informed about upcoming events.
  • Enhance Your Education: Consider pursuing advanced degrees or certifications in HR or public administration.
  • Stay Informed: Keep up with trends, new policies, and best practices in government HR.
  • Update Personal Information: Ensure your resume reflects your skills, certifications, and experience relevant to government HR roles. After updating, don’t forget to click save to ensure your information is ready for potential employers.
 

Conclusion

A career in government HR offers the chance to contribute to public service in impactful ways, especially within a state agency where you can manage essential services that benefit local communities. You’ll gain valuable experience in navigating complex regulations and providing vital assistance to public employees. If you’re seeking a career with diverse opportunities, strong job security, and room for growth, government HR could be your ideal path. You can begin your job search today and explore the many resources available to help you succeed in this fulfilling field.

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