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  • IT Client Specialist III

    Visalia, California United States TULARE COUNTY Full Time $73,136.00 - $89,133.00 Annually Apr 20, 2025
    County of Tulare - HR&D Employer:

    TULARE COUNTY

    The mission of Tulare County Human Resources and Development is to attract, retain, and develop a highly skilled workforce. We provide a wide array of services to our department and agencies including training, payroll processing, employee/labor relations, employee records, wellness programs, and benefits administration. Our dedicated staff supports 20 County Departments and over 5,100 employees in more than 800 job classifications.  Tulare County employees enjoy generous benefits, including a choice of excellent health plans, vacation, paid time off and retirement packages. Working for Tulare County is like working with family. You are encouraged, supported and given flexibility to balance your work life and your private life. You'll have an opportunity to begin or enhance a meaningful career where what you do matters. To view jobs specific to the Health and Human Services Agency click here. 

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    Job Description

    This recruitment will establish an employment list to fill current and any future vacancies within the Tulare County Information Communications & Technology Department (TCICT). The anticipated life of the employment list is six months. If interested in employment for this position for current or future vacancies, please submit an online application for consideration.

    Current vacancy is with the Tulare County Information & Communications Technology Department located in Visalia.

    Typical Duties

    Assist in the assignment, training, and supervision of activities of IT Client Specialists I/II, technical, and other support staff. Coordinate and facilitate client meetings, in person or via conference call, and prepares materials, agendas, minutes (including action items) and presentations. Learn, understand and assist with documentation of client business processes. Make recommendations to utilize IT technology to improve client department business processes. Collaborate and act as liaison with client, continuously refining relationship. Mitigate IT issues and requests. Assist with development of the IT budget for assigned agency, department or unit. Liaison with client, IT and client’s third party vendors. Assist/coordinate communication between assigned agency, department or unit. Lead change management discussions with client; recommend implementation best practices using IT products and services. Assist with overall strategic, capacity planning and business continuity regarding client IT needs. Assist with providing product and vendor quotes to assigned agency, department or unit. May be the Project Lead for projects that are within assigned agency, department or unit. Assist with the development of specifications, process models, written procedures, and charts to support department activities. Analyze alignment of project proposals to County objectives and strategies. Assist when appropriate with Ad-Hoc reporting solution services. Provide operational instructions or Train-the-Trainer training for end users. .Document client application assets and application topology. Assist client when appropriate in identifying client funding sources including; private, Federal or State grants. Facilitate and review IT services provided; including work requests, service requests (training, debugging/issue resolution, and enhancements), IT asset procurement &tracking, and involvement in Client Functional Departments. Prepare memoranda, system change bulletins, and project management & status reports as necessary. Attend client application specific conferences, user group meetings as a representative of County of Tulare.

    Minimum Qualifications

    Education: Graduation from an accredited college or university with a Bachelor’s Degree in Computer Science, Management Information Systems, Business Administration, or related college degree.

    Education Equivalent: Four (4) years of qualifying work experience in a computer related field can be accepted in lieu of education.

    Experience: Four (4) years of experience in business analysis and documentation activities, project administrative support.

    Experience Equivalent: Qualifying work experience on cross-functional team (s) including two (2) years in a lead role or supervisory experience in a government or public agency environment.

    DESIRABLE EMPLOYMENT STANDARDS

    Certified Business Analysis Professional (CBAP CLIENT CONSULTANT) training

    Certified Associate in Project Management (CAPM) training

    Certified in information Technology Service Management (ITIL Foundation v3)

    Knowledge of project management principles and practices

    Knowledge of business development strategies and practices

    Knowledge of:

    Principles and practices of supervision and training. Current business and technical processes of assigned agency, department or unit. Terminology or nomenclature relevant to today’s computer industry. Current computer equipment and software and its use. Business process flow, network and application topology diagrams. Effective training technique application of multiple instructional methodologies and current audio/visual equipment. Business analysis activities including; enterprise analysis, requirements planning & management, elicitation, communications and solution assessment & validation.

    Skill/Ability to : Schedule, assign, direct, train and evaluate the activities of IT Client Specialist I/II or other technical or support staff. Develop, coach and mentor staff. Successfully demonstrate strong written and verbal communication skills. Act positively and efficiently under pressure. Work effectively in a team or independently with minimal supervision. Demonstrate sound task management skills and analytical ability. Successfully manage multiple concurrent assignments. Effectively prioritize and execute tasks while under pressure. Demonstrate organizational strengths and attention to detail. Analyze and gather client technical requirements. Develop and deliver presentations. Read and interpret technical and end user documents and manuals. Follow a step-by-step sequence to solve automated system problems. Provide a positive and supportive customer service attitude, with both internal and external clients required. Interpret client needs and translate into definable IT products and/or services. Work within collaborative environments. Interact extensively with clients with limited supervision.

    Additional Information

    Conditions of Employment

    Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam.

    College Cost Reduction Access Act

    This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service

    EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

    Bargaining Unit 19

    The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change.

    Benefit Amount: An annual benefit amount is provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability). This benefit is pro-rated and paid on a pay period basis (24 pay periods).

    Health Insurance: A choice of PPO and HMO medical plans which include PPO and HMO dental plans and include dental and vision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, and Vision Services Plan (VSP).

    Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems.

    Paid Holiday Leave : 12 set days and 1 personal holiday.

    Vacation Accrual :
    2 weeks per year (0-3 years of service)
    3 weeks per year (3-7 years of service)
    4 weeks per year (7-11 years of service)
    5 weeks per year (11+ years of service)
    Limit of 300 hours.

    FLSA exempt employees accrue an additional 5 days of vacation per year.

    Sick Leave Accrual : 12 days per year with unlimited accumulation, 60 hours of which may be used toward family sick leave.

    Group Term Life Insurance and AD&D: $30,000; Provided by Standard Insurance Company.

    Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled.

    Employees are covered by State Disability Insurance. The premium is paid by the employee.

    Deferred Compensation : A voluntary deferred compensation plan is available.

    To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/

    The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change.

    Closing Date/Time: 5/1/2025 11:59 PM Pacific
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    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

LATEST JOBS

Top Government Legal Jobs: A Guide to Finding the Best Opportunities

Top Government Legal Jobs: A Guide to Finding the Best Opportunities
 

Introduction to Government Legal Careers

Government legal jobs offer diverse opportunities for law students, recent graduates, and experienced attorneys to work in various government agencies and departments. These roles enable professionals to contribute to impactful cases while developing expertise in specific areas of law.

The federal government, state governments, and various agencies provide many career paths for legal professionals. With attorney positions available across sectors, government legal careers offer the chance to influence policy, engage in public service, and develop a deep understanding of the law.

Key highlights of government legal careers:

  • Work on high-profile and significant cases.
  • Gain specialized knowledge in areas like government contracts and compliance.
  • Contribute to public service, shaping laws and regulations.
 

Types of Government Agencies

Legal professionals are employed by government agencies at both the federal and state levels. These agencies offer positions for attorneys, paralegals, and specialists and cover a wide range of legal functions, from litigation to regulatory compliance.

Some of the key agencies that hire legal professionals include:

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  • Federal agencies: The Department of Justice, the Securities and Exchange Commission, and the Federal Trade Commission.
  • State government agencies: State attorneys general offices, legislative legal departments, and public defenders’ offices.
  • Government contractors: Companies working with the government often employ legal professionals to handle regulatory compliance and government contracts.

This variety of agencies allows attorneys to explore different areas of law and government service, making government legal jobs diverse and highly rewarding.

 

Requirements for Government Legal Jobs

Candidates must meet educational and professional standards to qualify for most government legal jobs. Attorney positions typically require a Juris Doctor (J.D.) degree from a law school accredited by the American Bar Association. Paralegal specialist roles often require a bachelor’s degree and relevant experience in legal practice.

Here are some key requirements:

  • Attorney positions: Requires a J.D. degree and, in many cases, bar membership in good standing.
  • Paralegal specialist positions: Requires a bachelor’s degree and experience in legal work.
  • Entry-level attorney positions: Recent law school graduates can apply for positions through the federal government’s excepted service programs or state government agencies.

To succeed in these roles, having a solid legal foundation, an understanding of governmental structures, and knowledge of the specific requirements outlined in each vacancy announcement is essential.

 

Application & Hiring Process

Applying for government legal jobs requires following a formal process. The federal government and many state agencies use USAJOBS to list available positions, while other agencies might have their career portals. Understanding how to navigate these systems is essential for securing a position.

The typical application process includes:

  1. Finding job listings: Check USAJOBS or individual agency websites such as the Department of Justice or the Securities and Exchange Commission.
  2. Submitting an application: Most applications require a resume, cover letter, and writing samples demonstrating legal expertise.
  3. Meeting qualifications: Each vacancy announcement lists the required qualifications, including specific legal experience, educational background, or bar status.
  4. Screening process: Many agencies conduct interviews and thorough background checks as part of their hiring process.
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Applicants should pay close attention to the specific criteria in the job announcements to ensure their application materials are tailored to the role.

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Benefits of Government Legal Careers

One of the main attractions of government legal careers is the stability and long-term benefits they provide. These positions offer not only competitive salaries but also excellent job security. Furthermore, government employees often enjoy comprehensive healthcare plans, retirement benefits, and opportunities for professional development.

The benefits include:

  • Job security: Government positions offer reliable and stable employment.
  • Professional growth: Opportunities for advancement and specialized training are often available, allowing attorneys to develop expertise in particular legal areas.
  • Public service: Contributing to the justice system and working on impactful cases can be deeply fulfilling for those passionate about the law.

Many attorneys in government roles find the combination of career growth and public service an ideal mix for long-term professional satisfaction.

Specialized Government Legal Roles

Government legal jobs are not limited to general practice; they often involve specialization in specific legal fields. Attorneys working for government agencies can focus on environmental law, national security, labor law, or government contracts.

category039-image-003-careers-in-government

Specialized roles include:

  • General Counsel: Provides legal advice to government agencies, ensuring compliance with laws and regulations.
  • Attorneys in niche fields: These roles include legal professionals working on intellectual property, government contracts, and public policy issues.
  • Paralegal specialists: Support attorneys in legal research, document preparation, and case management tasks.

Such roles allow attorneys to dive deep into specific legal areas while contributing to government policies and regulations.

 

Finding Government Legal Jobs

For those interested in government legal careers, several resources can assist with job searches:

  • USAJOBS: This platform comprehensively lists federal government job openings, including legal positions.
  • Agency websites: Federal agencies like the Department of Justice and state government websites regularly post job opportunities.
  • Networking: Connecting with current or former government attorneys can open doors to hidden opportunities and provide valuable insights into the application process.

These resources can help streamline the search for government legal positions and increase the chances of landing a role that fits your expertise.

 

Resources for Government Legal Job Seekers

Several professional organizations and resources provide guidance and support for those seeking government legal jobs:

  • American Bar Association (ABA): Offers tools and advice for law students and recent graduates looking to enter public service law.
  • National Association of Law Placement (NALP): Provides job listings and career guidance for government and public interest legal positions.
  • Government agency websites: Many agencies, such as the Securities and Exchange Commission and the Department of Justice, offer career resources for aspiring government attorneys.
category039-image-004-careers-in-governmen

These resources can help candidates navigate the complexities of the government hiring process and build successful careers in public service law.

 

Tips for Success in Government Legal Careers

To excel in government legal jobs, consider the following strategies:

  • Strengthen research and writing skills: These are crucial for success in government attorney positions.
  • Develop expertise in a niche area: Specialization in areas like environmental law or government contracts can boost your career prospects.
  • Network with professionals: Building relationships with government legal professionals can provide valuable career insights and opportunities.

Aspiring government attorneys can position themselves for success and growth within the public sector by focusing on these areas.

 

Conclusion

Government legal jobs offer many opportunities for law students, recent graduates, and seasoned professionals. With roles available at federal and state levels, government agencies provide meaningful career paths that allow legal professionals to develop specialized knowledge, serve the public, and contribute to the justice system. By understanding the requirements, application process, and available resources, you can successfully navigate your way to a rewarding career in government law.

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