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  • IT Business System Analyst Senior (Advanced Metering Systems & Engineering)

    Austin, Texas United States City of Austin, TX Full Time Nov 25, 2025
    City of Austin Employer:

    City of Austin, TX

    The City of Austin This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (U.S. News & World Report). In 2016, Forbes named Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the Forbes list of America’s Best Employers for 2017.  Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability.  The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum.  Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes.  There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone. City Government The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms.  The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin.  The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.

    Job Description

    JOIN THE CITY OF AUSTIN TEAM

    At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

    What Makes the City of Austin Special?

    • Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
    • Value and Innovation : Work in an environment where employees are valued and innovation thrives.
    • Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
    • Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
    • Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
    • Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
    • Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
    • Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.


    By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

    Austin Energy is looking for an experienced, motivated person to join the Advanced Grid Technology Team. This position will work within the Advanced Metering Systems and Engineering division providing agile and responsive enterprise technology solutions and support various teams inside and outside Advanced Grid Technology Team.
    The purpose of this position is to lead the team on existing metering technology including Head End, Advanced Metering Infrastructure, Meter Data Management Systems, and Metering Asset Management Systems.
    This position will assist in panning, designing, developing and maintain technology solution leveraging Microsoft Azure, Python, and SQL reporting tools. This position may also utilize scripting experience when working with applications.
    This position will fulfill Advanced Grid Technology objectives by leading and /or participating in project design and scope sessions, identifying, and recommending development solutions, designing workflows, designing data flows, and developing applications. This position will also be responsible for integrating current solutions with other enterprise applications and/or database instances when necessary. Other duties may include providing updates and demonstrations to leadership and/or project stakeholders, testing and troubleshooting, collaborating with internal and external teams, and writing technology documentation.

    Job Description:

    IT Business Systems Analyst Senior

    Purpose:

    Under moderate supervision, this position researches, analyzes, and documents effective business applications and their requirements in support of business-oriented information technology implementations.

    Duties, Functions and Responsibilities:

    Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
    • Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
    • Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
    • Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals.
    • Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
    • Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
    • Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
    • Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
    • Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
    • Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.


    Responsibilities - Supervisor and/or Leadership Exercised:
    • May provide leadership, work assignments, evaluation, training, and guidance to others


    Knowledge, Skills, and Abilities:

    Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
    • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
    • Knowledge of legacy and web-based systems interfaces.
    • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
    • Knowledge of cost-benefit analysis and total cost of ownership modeling.
    • Skill in performing requirements development, process modeling, reporting and project management tools.
    • Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
    • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
    • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
    • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
    • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
    • Ability to define, analyze, and find solutions for difficult or complex problems.
    • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
    • Ability to view the big picture.
    • Ability to quickly become familiar with emerging technologies.
    • Ability to identify trends as well as isolated events.


    Minimum Qualifications:
    • Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
    • Experience may substitute for education for up to (4) years.


    Licenses and Certifications Required:

    None.

    Preferred Qualifications:
    • Experience with technology solutions and system integrations
    • Experience with project coordination/leadership including planning, scoping, and design meetings for development projects and communicating with stakeholders.
    • Experience with scripting languages, such as SQL, Python, JavaScript, ColdFusion, PHP, VBScript, etc.
    • Experience with data analysis and root cause analysis
    • Experience with metering data, head end systems (Command Center) or meter data management systems (MDMS)


    Notes to Candidate:

    Location:

    2500 Montopolis Austin, Texas 78741

    Days and Hours:

    Monday through Friday. 7:00 a.m. to 4:00 p.m.
    40 Hour Work Week (Hybrid Available)
    Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures.

    Salary:

    $80,490 - $102,200 annually, depending on qualifications and experience.

    Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

    Employment Application:
    • The City of Austin employment application is an official document; incomplete applications will not be considered.
    • Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
    • The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
    • Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
    • Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.


    If you are selected as a top candidate:
    • Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
    • If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
    • This position requires a criminal background investigation.


    Fair Labor Standards Act:

    This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation.

    Essential:

    This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.

    EEO Statement for City of Austin:

    The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

    City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

    Closing Date/Time: 2025-12-10

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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4 Quick Facts About Working Government IT Jobs

4 Quick Facts About Working Government IT Jobs
 

I. Introduction

Government IT jobs offer unique opportunities for individuals seeking career stability, competitive benefits, and a balanced work-life arrangement. Taxpayer dollars fund these positions, which provide higher job stability than many private sector roles. Government IT jobs are also less affected by market fluctuations, ensuring consistent employment for qualified candidates.

In addition to job stability, these roles come with competitive salaries and comprehensive benefits packages, including retirement plans, health insurance, and paid time off. This provides long-term financial security. Furthermore, the increasing demand for IT professionals in government agencies, driven by advancements in technology and cybersecurity, makes these jobs highly desirable.

This article will explore four important facts about government IT jobs: job stability, competitive salaries and benefits, high demand for IT professionals, and work-life balance. Government employees often handle sensitive data, including managing personal telephone phone numbers and ensuring the protection of each personal data subject. Moreover, they must adhere to strict protocols when they disclose personal data online, ensuring government IT roles remain secure and trustworthy.

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Quick Fact 1: Job Stability

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One of the most significant benefits of government IT jobs is their unmatched job stability. Funded by taxpayer dollars, these positions provide consistent employment, even during economic instability. Government roles offer greater protection than private sector jobs, which are vulnerable to layoffs and budget cuts due to market fluctuations.

Government IT professionals are responsible for managing sensitive personal data, including the personal telephone phone number and information of each personal data subject they work with. This responsibility ensures that data is handled securely and complies with relevant laws. When government employees must disclose personal data online, they must follow strict protocols to provide security and privacy.

In addition to the stable environment, government IT jobs are supported by strong security and access controls. These positions focus heavily on protecting citizens’ data, ensuring that personal telephone phone numbers and other sensitive data are secure to the highest security standards. This makes government IT roles vital in maintaining public trust and safeguarding critical information.

In conclusion, government IT jobs provide the long-term stability many professionals seek, especially when working in a regulated environment where data security and protection are top priorities.

 

Quick Fact 2: Competitive Salaries and Benefits

Government IT jobs offer competitive salaries, even if they don’t always surpass the private sector. However, the benefits packages often provide a significant edge. These comprehensive packages include health insurance, retirement plans, and paid time off, ensuring long-term financial security. Government positions also offer payroll and tax services to support employees with personal data needs, ensuring their employment and education history are securely managed.

Retirement plans, including pensions, can sometimes be more beneficial in the long run than private sector jobs. This is because the government adheres to applicable data protection laws and strict personal data processing protocols, ensuring the safety and security of personal data like salary and payroll information. Employees also enjoy strong security and access controls, preventing unauthorized access to sensitive personal data.

category037-image-003-careers-in-government

Regarding data processing, government jobs must follow strict business and commercial purposes to manage employee benefits and compensation, ensuring that disclosed personal data is used properly. Government IT positions are a strong option for long-term job security with comprehensive benefits.

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Quick Fact 3: High Demand for IT Professionals

category037-image-004-careers-in-government

The demand for IT professionals in government roles continues to rise. With over 79,000 federal employees currently working in IT, agencies are prioritizing cybersecurity and data services roles. Cybersecurity has become a key focus, as agencies must prevent threats and ensure that personal data collected automatically remains secure.

As technology advances, government agencies rely on skilled IT professionals to manage relevant data processing activity and maintain robust security and access controls. The need to process personal data securely and efficiently is a top priority, making skilled IT professionals crucial to protecting public information.

This demand also extends to hiring and employment purposes and the ability to handle sensitive personal data. With so much personal data at stake, IT professionals are responsible for upholding data protection laws and ensuring all personal data processing complies with legal regulations.

 

Quick Fact 4: Work-Life Balance

Government IT jobs are well known for offering a balanced work-life structure, essential for maintaining job satisfaction and personal well-being. Unlike many private sector roles, these positions provide predictable hours with minimal overtime or on-call responsibilities. This predictability especially appeals to individuals who prefer stable hours and reduced workplace stress.

One key factor enabling this balance is the structured handling of sensitive data, such as contact and employment data and personal telephone numbers. Government employees often need to automatically collect personal data, ensuring compliance with data protection laws while minimizing the need for after-hours work. Personal data originally collected in these roles must be processed during regular work hours, leaving less room for unexpected disruptions.

In these positions, government employees handle various tasks, including managing sales and customer relations and ensuring that the personal data discussed complies with legal requirements. By efficiently handling personal data subjects during scheduled hours, professionals can avoid the long, unpredictable hours often seen in private sector jobs. This allows them to collect data related to their tasks without the added stress of extensive overtime.

For those seeking a healthier balance, government IT jobs offer a structured environment where such personal data and other duties are managed efficiently, allowing for greater work-life harmony.

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Conclusion

Government IT jobs provide four key benefits:

  • Job stability
  • Competitive salaries
  • High demand for IT professionals
  • A healthier work-life balance

These roles offer a secure career path and ensure that professionals can handle tasks such as disclosing personal data online and managing contact and employment data within regular work hours.

If you’re considering a career in IT, explore the opportunities available in government IT jobs. These positions offer stability and benefits while maintaining compliance with personal data protection standards. Government IT jobs could be ideal for those looking to grow professionally in a stable and structured environment.

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