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  • VETERANS SERVICES REPRESENTATIVE II

    Los Angeles, California United States LOS ANGELES COUNTY Full Time $55,602.72 - $74,934.72 Annually Jan 18, 2026
    Los Angeles County Employer:

    LOS ANGELES COUNTY

    Start Your Career with Los Angeles County With a population of more than 10 million people and 88 cities, Los Angeles County has more residents than any county in the nation.  With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 100,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. As one of the Top 10 Government Services Employers, as named by Forbes Magazine, the County of Los Angeles provides those committed to a career in public service with boundless opportunities, a platform for professional and personal growth and the ability to truly make a difference in people's lives. A career with the County means you will have the chance to be a part of building and providing services for an amazingly diverse population of citizens. From helping families in need to fighting fires to keeping our beaches clean, the County of Los Angeles provides an environment where you can touch and enrich lives everyday. A career path in the County is truly that – a path. Many of those in our County family begin and end their careers here in two very different places. You may start out as an Administrative Assistant in Public Works and find yourself a few years later as a Manager in the Department of Community and Senior Services. While many County employees remain on the same career path in one department for their entire careers, others move between departments or take advantage of training and other opportunities to find new careers within the County. The path you take is up to you. As a Los Angeles County employee, the opportunities – and the possibilities - are limitless. Flexible Work Schedules Depending on the requirements of their department and position, some employees may have the option to craft a work schedule that accomplishes their mission, while providing flexibility, including 4/40 workweeks and other options. Your Choice of Locations From the harbor at Marina del Rey to the forests of the Antelope Valley, big cities, small municipalities and rural communities – there are opportunities to work for the County wherever you roam and wherever you call home. Job Security The County of Los Angeles is committed to providing our permanent employees with long-term employment and dependable benefits. It's a lasting career with an employer who is committed to your success. Career Development The County encourages all employees to take advantage of the many training and development opportunities available. Outstanding Benefits The County offers its employees one of the strongest public-sector benefits packages in the nation. Diversity Integrity and respect lie at the heart of our Equity Policy and reflect our Mission, Vision, and Values.      

    Apply Now View job Employer Profile

    Job Description

    Position/Program Information

    EXAM NUMBER

    MV8137A-EA

    TYPE OF RECRUITMENT
    Open Competitive Job Opportunity - Emergency

    REPOSTING INFORMATION:
    This announcement is a reposting to reopen the filing period.

    FIRST DAY OF FILING

    Applications will be accepted starting Thursday, January 22, 2026, at 8:00 A.M. (PT) until Thursday, January 22, 2026, at 5:00 P.M. (PT)

    __________________________________________________________________

    The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

    The Department of Military and Veterans Affairs is seeking qualified candidates to fill emergency Veterans Services Representative II (Veterans Claims Assistant II) vacancies related to the homelessness crisis.

    Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

    Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.

    Those who successfully pass the assessment will be considered for permanent appointment to Veterans Services Representative II (Veterans Claims Assistant II).

    DEFINITION
    Provides guidance and assistance to veterans and their beneficiaries in securing rights and benefits under federal, state, or local legislation; and assists in the preparation and filing of claims for benefits.

    CLASSIFICATION STANDARDS
    Positions allocable to this journey level class report to the Veterans Services Supervisor and receive technical direction from a Veterans Services Representative III (Veterans Claims Assistant III). Positions in this class perform the full scope of activities and tasks necessary in assisting veterans and/or their beneficiaries and are assigned full responsibility for processing applications and claims. Incumbents must exercise knowledge of federal, state, and local laws and regulations related to veterans. Incumbents in these positions must also have knowledge of the organization and procedures of the Veterans Administration and the State Department of Veterans Affairs; terminology used in legislation, regulations, and claims presentation; community resources available to veterans and their beneficiaries; and the principal sources of information important in completing veterans claims.

    Essential Job Functions

    EXAMPLES OF DUTIES
    The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class.
    • Provides guidance and educates veterans and their beneficiaries of their rights and benefits available through federal, state, and local agencies, including compensation, rehabilitation, insurance, pensions, education, medical care, and other benefits.
    • Conducts complex, specialized and sensitive research and analysis of legal and related sources (e.g., regulations, statutes, court decisions, legal documents, and medical records) to support the preparation of benefits documents for benefits application review and approval.
    • Provides direct support to homeless veterans by working with housing authorities, other agencies, and the U.S. Department of Veterans Affairs to match them with housing, and secure supportive services.
    • Prepares and submits appeals for claims that are denied, when justified.
    • Develops and submits various claims on behalf of veterans and their beneficiaries and assists in presenting evidence of veterans eligibility and entitlement to federal, state, and local agencies.
    • Secures vital documentation in support of applications for benefits and/or claims for veterans and their beneficiaries.
    • Conducts comprehensive interviews with veterans and their beneficiaries to assess personal, medical, and mental health factors, and serves as a liaison with public and private agencies to ensure access to appropriate health, mental health, and social services.
    • Evaluates benefit claims and provides guidance on military and veterans programs.
    • Participates in field calls, such as visits to homes or hospitals and/or other agencies on an as needed basis for persons unable to come to the office.
    • Conducts administrative case management, including recording all customer interactions and claims activities by preparing case file notes and by conducting electronic records management.
    • Assists with the development of public engagement opportunities, and participates in events for public engagement, including education events for veterans benefits and programs, and events for other County departments, private organizations, other government agencies, and families of veterans, to increase awareness and understanding of veterans and homelessness, incarceration, typical behaviors and challenges, and resources.
    • Closely works, interacts, and engages with internal and external stakeholders, partners, and customers.
    • Maintains records and generates reports.
    • Attends and participates in workgroups, meetings, committees, conferences, and trainings.
    • Stays current in new developments and industry trends related to federal, state, and local laws, rules, regulations, and policies through continued education.
    • Assists in the preparation of departmental program reporting to state and/or federal government.
    • Trains lower-level staff on benefits, housing, and other veteran services and programs.
    • Assists with answering calls and greeting the public, as needed.
    • May be required to drive to and from various facilities to perform essential functions of the position.


    Requirements

    MINIMUM REQUIREMENTS
    • Option I: Two (2) years' experience as a veteran's service officer or equivalent with a governmental agency or with a veteran's organization accredited by the Veteran's Administration.
    • Option II: Completion of 60 semester or equivalent quarter units in an accredited college or university and one year of experience in veterans counseling work in connection with job placement or filing of benefit claims.
    • Option III: One (1) year's experience as a Veterans Services Representative I (Veterans Claims Assistant I).
    You MUST meet at least one of the above requirements in order to be appointed to fill any vacancies related to this recruitment.

    LICENSE
    A valid California Class C Driver License is required.

    PHYSICAL CLASS
    2 - Light. Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping, or squatting. Considerable walking may be involved.

    OTHER REQUIREMENTS
    Applicants must be able to perform the essential functions of this classification, with or without a reasonable accommodation.

    A valid California Department of Veterans Services Representative accreditation issued by the California Department of Veterans Affairs (CalVet) is required within 12 months of appointment.

    SPECIAL REQUIREMENT INFORMATION
    Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION.

    Additional Information

    EXAM CONTENT

    Before the end of your initial work assignment, the appointing department will evaluate your performance. Those who achieve a passing score on this evaluation will be considered for permanent appointment.

    APPLICATION AND FILING INFORMATION:
    Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.

    Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add HR@mva.lacounty.gov , as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

    You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
    Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

    SOCIAL SECURITY NUMBER
    Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

    COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES
    For applicants who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Refer to their website for more information: http://lacountylibrary.org .

    NO SHARING OF USER ID, EMAIL AND PASSWORD All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

    ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI)
    The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

    Have any questions about anything listed above? Contact us:

    Department Contact Name: MVA Examinations
    Department Contact Phone: (213) 765-9624
    Department Contact Email: HR@mva.lacounty.gov
    Teletype Number: (800) 899-4099
    Exam Number: MV8137A-EA

    SUPPLEMENTAL QUESTIONNAIRE
    The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements. Please fill out your application and minimum questionnaire completely and correctly to receive full credit for any related education, training, and job experience. For each job held, give the name and address of your employer, your actual job title, beginning and ending dates, description of work performed, total number of hours worked (full or part-time). Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for this job. Your application will be rejected if it is incomplete. We may reject your application at any time during the selection process.

    COUNTY OF LOS ANGELES

    EMPLOYMENT INFORMATION:

    Any language contained in the job posting supersedes any language contained below.

    This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

    EQUAL EMPLOYMENT OPPORTUNITY/NON-DISCRIMINATION STATEMENT:

    The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.

    TESTING ACCOMMODATIONS FOR APPLICANTS:

    The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.

    FAIR CHANCE:

    The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

    EMPLOYMENT ELIGIBILITY:

    Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

    CAREER PATHFINDER:

    Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .

    For detailed information, please click here

    Closing Date/Time: 1/22/2026 5:00 PM Pacific
    Apply Now View job Employer Profile

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Government Training Jobs: Empowering the Next Generation of Public Servants

Government Training Jobs: Empowering the Next Generation of Public Servants
 

Introduction

The federal government offers a diverse array of education and job training programs across various departments and agencies. These roles cater to different skill sets and interests, providing opportunities for professionals from various backgrounds.

Free to explore the opportunities here, you can find a position that not only utilizes your skills but also allows you to contribute meaningfully to the development of our nation's public workforce. The world of government training jobs is vast and full of potential – your perfect fit might be just around the corner!

 

Qualifications and Skills Required

Securing a government training position requires a blend of education, experience, and specific skills. While requirements may vary depending on the role and agency, there are common qualifications sought after in government training jobs.

Educational Background

Most government training positions require at least a Bachelor's degree, often in fields such as education, human resources, psychology, or business administration. Some roles may require or prefer a degree related to the specific subject matter being taught. For more advanced positions, a Master's degree may be necessary or give you a competitive edge.

Relevant Experience

Agencies often look for candidates with prior teaching or training experience, a background in instructional design, expertise in curriculum development, and familiarity with adult learning principles. Previous work in the public sector can be a plus, though it's not always required.

Communication Skills

Strong communication skills are essential for effective trainers. You'll need to excel in public speaking, written communication, active listening, and interpersonal communication. These skills will enable you to convey complex ideas clearly and engage with diverse audiences.

Technical Proficiency

Technical proficiency is increasingly important in today's digital age. Depending on the role, you may need skills in e-learning authoring tools, learning management systems, Microsoft Office Suite, video editing software, and data analysis tools. Familiarity with these technologies can set you apart from other candidates.

Adaptability and Continuous Learning

Adaptability and a commitment to continuous learning are vital in this ever-evolving field. Government trainers must stay updated with new technologies and methodologies, adapt to changes in policies and regulations, and be willing to learn new skills and subject matter as needed.

Remember, each position and agency may have unique requirements. Always carefully review job announcements and tailor your application to highlight how your specific qualifications align with the role you're seeking. During the hiring stage, prepare adequately for interviews by accentuating your skills.

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Benefits of Working in Government Training

Embarking on a career in government training offers a unique blend of personal fulfillment and professional advantages. Let's explore the numerous benefits that make this field an attractive choice for many job seekers.

Job Stability and Security

Government positions are known for their stability, offering a level of job security that's often unmatched in the private sector. As a government trainer, you'll enjoy the peace of mind that comes with steady employment, even during economic downturns.

Diverse Work Environment

Government agencies serve a wide range of communities, fostering a diverse and inclusive work environment. You'll have the opportunity to collaborate with colleagues from various backgrounds, enriching your professional experience and personal growth.

Meaningful Impact

Perhaps one of the most significant benefits is the chance to make a real difference. Your work as a government trainer directly contributes to:

  • Improving public services

  • Enhancing government efficiency

  • Shaping policies that affect millions of lives

Clear Career Progression

Government jobs often have well-defined career paths with opportunities for advancement. As you gain experience and expertise, you can move up to senior training roles, management positions, or even transition to different agencies with the right contact.

Retirement Benefits

Government jobs are renowned for their excellent retirement benefits. You'll have access to pension plans and retirement savings options that can provide financial security long after your working years.

From job security to the opportunity for meaningful impact and continuous growth, government training positions provide a fulfilling career path for those passionate about education and public service.

 

Conclusion

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As you consider your career options, remember that a role in government training will create the opportunity to shape the future of our public workforce and contribute to the efficient operation of our nation's services. Whether you're just starting your career or looking for a change, the world of government training jobs awaits with open arms.

Your skills, passion, and dedication could be the key to empowering the next generation of public servants. Explore the opportunities available in government training today and embark on a career path that offers both personal satisfaction and professional growth. The future of government training - and the positive change you can bring to public service - starts with you.

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