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Job Description

• Carry out supervisory responsibility in accordance with policies, procedures and applicable laws including interviewing, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Oversee, and is responsible for specialized functions within Animal Protection Operations.
• Reviews reports of subordinates and makes suggestions for changes, to ensure reports are complete and accurate.
• Patrol in county vehicle for violations of animal laws; issue citations for violations of applicable regulations, as well as verbal and written warnings.
• Investigate complaints from the public and other agencies regarding nuisance, stray, uncontrolled, dangerous, wild or diseased animals; performs rescue of stranded or injured animals.
• Capture and impounds wild, stray, licensed and unlicensed domestic animals and livestock running at large.
• Capture abused/neglected, injured, sick, abandoned, dead, or aggressive animals; quarantines animals suspected of being rabid, if needed.
• Investigate reported possible rabies exposure from animal bites to humans and wild animal bites to domestic owned animals.
• Investigate reports of animal abuse cruelty, animal bites, livestock loss due to dogs; arranges for identification and quarantine.
• Responds courteously and diplomatically to the general public, including hostile or irate people, to provide appropriate level of customer service.
• Conducts inspections of pet stores, boarding kennels and related businesses for compliance with county ordinances and state statutes; inspects residential properties for compliance with animal permits and suitable containment of animals.
• Researches and updates computerized records; prepares a variety of department reports.
• Assists law enforcement agencies at crime scenes, evictions, accidents and other situations where animals are present.
• Transports sick or injured animals to the Animal Shelter or Veterinarian as appropriate; determines if a sick or injured animal presents a public health risk.
• Promote good public relations by educating pet owners on laws, codes and ordinances pertaining control of animals, spaying/neutering pets, vaccinating and licensing pets; filing of complaints; conducts or assists with education programs for schools and groups on animal control issues. Acts as information sources for the public and the press
• Maintain contact and effective working relationships with other law enforcement agencies, Animal Protection Units and Animal Care Services.
• Prepare documentation and court case reports; appear and testify in court, as required. Prepares for criminal cases; acts as liaison with court; obtains search warrants, sites or arrests offenders and testifies in court
• regarding citation and criminal cases.
• Maintain records and logs relating to firearm discharges and control and capture of animals.
• Conduct Investigations regarding complaints against Animal Protection Officers.
• Coordinate arrangements for maintenance and repair of equipment and vehicles.
• Order supplies as needed.
• Perform other related duties as assigned.

• Techniques of effective supervision.
• Applicable state, federal and local ordinances, laws, rules and regulations.
• Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
• Characteristic animal breeds (domestic and wild), common diseases and animal behavior.
• Recordkeeping, report preparation, filing methods and records management techniques.
• Correct English usage, including spelling, grammar, punctuation, and vocabulary.
• Report writing techniques.
• Local geography and street locations.
• Basic techniques for dealing with the public in a tactful but firm manner
• All computer applications and hardware related to performance of the essential functions of the job.
• General office procedures, policies and practices, as well as basic knowledge of computer and other general office equipment.

• Applying principles of leadership, motivation, team building and conflict resolution.
• Selecting and motivating staff and providing for their training and professional development.
• Planning, organizing, assigning and directing, reviewing and evaluating the work of staff.
• Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
• Exercising interpersonal skills to provide effective leadership to subordinate personnel and to develop cooperative working relationships with employees, senior management, elected officials, and outside agencies.
• Dealing with problems involving several concrete variables in standardized situations.
• Recognizing erratic or uncommon behavior of domestic & wild animals.
• Using methods of chemical immobilization & restraint devices.
• Using techniques of handling chemically immobilized animals
• Effectively interpreting, applying and enforcing laws & regulations pertaining to animal control.
• Working effectively in highly emotional situations.
• Handling and discharging firearms safely and accurately.
• Using tact, discretion, initiative and independent judgment within established guidelines.
• Preparing clear and concise reports, correspondence and other written materials.
• Communicating clearly and effectively, both orally and in writing.
• Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.
• Using a computer terminal to enter and retrieve data and information.
• Testifying in court.

• Establish and maintain effective working relationships with a variety of individuals.
• Follow oral and written instructions.
• Write reports and correspondence.
• Speak effectively before individuals or groups and organizations and have the poise and tact to answer questions and handle sensitive and confidential matters with public entities and the media.
• Work with and handle animals safely, in a humane manner in hazardous and non-hazardous situations.
• React quickly, efficiently, and calmly in an emergency situation and to adopt an effective course of action.
• Interpret, apply and enforce laws, regulations, ordinances and policies related to animal control.
• Care for and use a variety of small firearms, pepper spray, and impact weapons.
• While performing the essential functions of this job the incumbent is regularly required to stand, walk, run, sit; use hands to finger, handle, or feel objects; reach with hands; considerable use of arms and legs to climb or balance, stoop, kneel, crouch, or crawl; speak and hear; and push, pull move, or lift objects and/or animals weighing up to 50 pounds.
• While performing the essential functions of this job, the employee is occasionally required to lift and/or move more than 100 pounds.
• While performing the essential functions of this job the employee is occasionally required to use color, sound, odor and shape perception and discrimination.

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

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