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  • Ticket Office Sales Representative (Guest Services Sales Professional I)

    San Diego, California 92182 United States San Diego State University Dec 06, 2025
    San Diego State University Employer:

    San Diego State University

    Join SDSU and make a difference through meaningful work that contributes to knowledge and provides rich opportunities for students. The dynamic synergy between SDSU and the San Diego region furthers SDSU's excellence and global impact. Every member of our team can proudly proclaim, "I Am SDSU." San Diego State University is a place of knowledge, experience and impact. It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. At SDSU, diversity and excellence go hand-in-hand. The university celebrates diversity and inclusion, embracing a broad definition of diversity that includes people of every race, religion, gender, ethnicity, veterans, people with varying abilities, and members of the LGBTQ+ community. SDSU hires individuals with a commitment to working effectively with individuals from diverse backgrounds.

    Job Description

    Position Summary

    The Athletics Department at San Diego State University is seeking a dedicated and customer-focused Ticket Office Sales Representative to support ticket operations for SDSU’s 18 Division I sport programs. Working under the direction of the Associate Athletic Director of Ticket Operations, this role plays a key part in delivering exceptional service to season ticket holders, students, faculty/staff, and the general public.

    In this fast-paced environment, you will manage in-person and phone ticket sales, process payments, and provide frontline customer support while helping ensure smooth and efficient game-day operations.

    Key Responsibilities
    • Provide friendly, efficient customer service during regular business hours and at campus athletics events.
    • Assist walk-up customers, answer ticket inquiries by phone, and resolve service issues.
    • Process renewals, payments, and mail orders for Aztec tickets.
    • Complete general office tasks and projects as assigned.
    • Serve as a ticket seller or game-day assistant at Snapdragon Stadium and other SDSU venues.
    • Staff will-call and customer service windows.
    • Act as a lead for softball and baseball events as needed.
    • File, prepare mailings, print and package tickets, manage tickets and pass inventory.
    • Support administrative needs within the Ticket Office.

    Why You Should Apply
    • Be part of a dynamic Division I athletics environment where no two days are the same.
    • Engage directly with SDSU fans and the community, becoming a key ambassador for Aztec Athletics.
    • Grow your professional skills in customer service, sales, event operations, and office administration.
    • Work in a team-focused, supportive environment with opportunities to assist with multiple sports and large-scale events.
    • Contribute to the success of 500+ student-athletes and the overall game-day experience at SDSU.

    Ready to join the team and support the excitement of Aztec Athletics? Apply now!

    Position Information
    • This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date of December 31, 2026, with the possibility of reappointment.
    • This position is designated non-exempt under FLSA and is eligible for overtime compensation.
    • Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. (Ability to travel to away contests)
    • The individual hired into this role will work at SDSU Snapdragon Stadium in San Diego.

    Department Summary

    The Department of Athletics, utilizing the services of over 150 employees, is responsible for the intercollegiate athletics program at San Diego State University. Currently, there are 18 sport programs, approximately 550 student-athletes, and 17 offices in the department. The offices include the following: The Aztec Club, Administration, Athletic Medicine, Business Office, Compliance, Corporate Sales, Development, Equipment, Event Management/Facilities and Operations, Human Resources, Information Technology, Marketing, Media Relations, Strength and Conditioning, Student-Athlete Academic Support Services, Ticket Office, and Video.

    For more information regarding the Department of Athletics, click here .

    Education and Experience

    Equivalent to a bachelor’s degree in a related field. Relevant education and/or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

    Key Qualifications
    • Must have ticket office/ticket sales and cash handling experience.
    • Strong customer service skills.
    • Effective interpersonal and verbal/writing skills.
    • Experience working in an athletics ticket office.
    • Experience in customer service.
    • Cash handling experience in a ticket office; proficiency with Microsoft Word & Excel.
    • Some experience with Ticketmaster.
    • Ability to travel to away games for various sports.

    Compensation and Benefits

    San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

    Compensation:
    Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.
    • Initial step placement is not expected to exceed Step 1 ($4,198).
    • CSU Classification Salary Range: $4,198 - $6,115 per month (Step 1 - Step 20).
    • Future increases, including step advancements, are subject to contract negotiations.

    Full Benefits Package Includes:
    • Generous Time Off: 15 paid holidays, vacation, and sick leave.
    • Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
    • Health Coverage: Medical, dental, and vision options at low or no cost.
    • Education Support: CSU tuition fee waiver for employees and eligible dependents.
    • Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
    • Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

    Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview .

    SDSU Values

    At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

    Principles of Community

    At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

    SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

    Equal Opportunity and Excellence in Education and Employment

    All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

    SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

    Supplemental Information

    Apply by December 28, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

    The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

    San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

    A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

    SDSU is a smoke-free campus. For more information, please click here .

    Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu .

    Advertised: Dec 05 2025 Pacific Standard Time
    Applications close:

    Please mention you found this employment opportunity on the CareersInGovernment.com job board.

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Top Government Sales Jobs for Aspiring Professionals

Top Government Sales Jobs for Aspiring Professionals

Government sales roles offer a dynamic career path, providing opportunities to work with various agencies to supply essential products or services. These jobs require a deep understanding of government procurement processes, relationship-building skills, and sometimes the ability to work full-time across different time zones.

Government sales present unique challenges for aspiring professionals but can lead to gratifying careers across various industries. Here’s what you need to know.

Top Government Sales Jobs for Aspiring Professionals

 

What Are Government Sales Jobs?

Government sales involve working with public agencies to meet their procurement needs. Whether in technology, healthcare, finance, or other sectors, professionals in this field must master the intricacies of the government procurement and bidding process.

These processes may involve verification steps, such as verifying you are human or waiting for browser security checks, ensuring only qualified vendors can proceed. Professionals must understand the complexities of government sales while ensuring that sites and services are correctly connected to meet government standards.

Professionals in these roles must:

  • Understand complex procurement regulations, ensuring the success of all verification steps, such as Ray ID identification.
  • Build and maintain relationships with government decision-makers while navigating lengthy sales cycles.
  • Handle browser security checks to ensure site security before proceeding with sales and connection processes.
 

Key Skills and Qualifications

A successful government sales professional must be well-versed in several key areas:

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  • Understanding of Government Procurement: Familiarity with systems that require site verification processes, such as verifying security through a browser connection and handling Ray ID or full-time processing steps.
  • Business Development Experience: Identifying opportunities and ensuring that sales site requirements are met, often requiring verification to proceed with government procurement.
  • Communication and Interpersonal Skills: Professionals must respond quickly and efficiently to government agencies, often under tight deadlines.
  • Educational Background: A bachelor’s degree in business, engineering, or a related field is typically required, with additional certifications in government procurement being an advantage.
 

Career Paths in Government Sales

There are several career opportunities available in government sales, each with its focus:

  • Government Sales Manager: Oversees the overall sales process, ensuring security protocols are met when working with different sites and systems across various agencies.
  • Business Development Manager: This position focuses on identifying new opportunities within the government sector, ensuring connections to the right agencies, and meeting date-specific targets.
  • Account Manager: Manages relationships with existing government clients and ensures their needs are met securely and efficiently through constant connection and updates.
  • Sales Engineer: Supports the technical side of government sales, ensuring systems like browser security are in place and that government sales processes comply with verification steps.
  • Government Sales Representative: Works directly with government agencies to establish new sales opportunities, handling everything from initial security checks to final Ray ID confirmation.

Job Search Resources

For those looking to break into the field or expand their government sales career, there are numerous resources available:

  • USAJOBS: This site lists government-related roles, including sales positions across different agencies. It ensures that full-time and secure employment opportunities are provided.
  • LinkedIn: A valuable tool for networking, LinkedIn allows professionals to explore government sales jobs and verify their qualifications.
  • Government Sales Jobs: A specialized platform focusing on job listings in this niche, ensuring connection to the right opportunities.
category061-image-002-careers-in-governmen
  • Washington Post Jobs: Ideal for those seeking employment in Washington, D.C., where many government sales positions are concentrated.
Careers In Government
 

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Tips for Breaking into Government Sales

Aspiring professionals can improve their chances of landing a government sales role by:

category061-image-003-careers-in-government
  1. Building Relationships: Networking with government officials and procurement professionals is critical to getting full-time positions and meeting site qualifications.
  2. Understanding the Process: Familiarity with procurement, browser security, and verifying that you are human (via systems such as Ray ID) can be crucial for success.
  3. Gaining Business Development Experience: Demonstrating experience in sales and development is a must, especially when you are responsible for ensuring a secure site connection.
  4. Certifications: Pursuing certifications in government contracting and procurement adds credibility.
  1. Networking: Engaging with peers through professional sites can help verify opportunities and update you with security trends.
 

Salary Ranges and Benefits

Government sales jobs can vary greatly in salary, depending on the industry, location, and experience level. On average, salaries range from $60,000 to $120,000 per year. In addition to competitive pay, these positions often offer comprehensive benefits packages, which may include:

  • Medical, dental, and vision coverage.
  • Access to retirement plans such as 401(k) options.
  • Full-time positions with secure employment terms and benefits.
 

Education and Training

Most government sales roles require a bachelor’s degree in a relevant field like business, engineering, or public administration.

Additionally, certifications in government contracting and procurement can be helpful. Training programs are available through organizations like the National Contract Management Association (NCMA), which helps aspiring professionals understand the verification processes, security protocols, and necessary qualifications for successful careers.

Industry Trends in Government Sales

The field of government sales is constantly evolving. Key trends shaping the future include:

  • Cybersecurity and Site Security: Ensuring that government sites are properly secured and verified is becoming increasingly important. Sales professionals must be prepared to handle browser security checks and verification processes, especially during bidding stages.
  • Cloud-Based Solutions: Government agencies are moving towards cloud-based systems, creating more opportunities for those in technology sales.
  • Artificial Intelligence (AI): AI plays a growing role in government procurement and sales automation, enhancing business opportunities and improving efficiency.
category061-image-004-careers-in-governmen
  • Customer Service Excellence: Building strong relationships with agencies is crucial for long-term success in government sales, especially when responding to evolving site security requirements.
 

Business Development Strategies

Successful professionals in government sales can use the following strategies:

category061-image-005-careers-in-government
  • Identify Opportunities: Stay aware of government procurement needs, from verifying site connections to ensuring secure system access.
  • Build Relationships: Cultivate solid and long-lasting relationships with decision-makers in government agencies to facilitate sales.
  • Use Sales Tools: Leverage CRM tools and automation to streamline the sales process and ensure that everything, from initial verification to full-time sales, runs smoothly.
  • Stay Informed: Be proactive about changes in government procurement processes, ensuring that your site and sales strategy are fully secure and in line with regulations.
 

Conclusion

Government sales offer a rewarding career path for aspiring professionals who can navigate complex processes and ensure proper security protocols. Whether verifying browser connections or securing contracts, professionals in this field can expect a dynamic and fulfilling career by staying informed, building relationships, and following best practices. Government sales can lead to long-term success if the necessary qualifications, site updates, and verification steps are met.

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